The U.S. Equal Employment Opportunity Commission

Call Center Customer Satisfaction Survey 2006: Figure 1

2006 ACSE and Federal Government Benchmarks
	ACSI Score
ACSI (Overall)	74
Federal Government	71
Federal Government E-Gov (avg.)	73
EEOC	77
FCIC (Federal Citizen Information Center)	81
Federal Trade Commission	82
CMS - Medicare	61

This page was last modified on July 24, 2006.