The U.S. Equal Employment Opportunity Commission

Call Center Customer Satisfaction Survey 2006: Figure 5

Nature of your request for assistance from the EEOC
Nature of Request	Phone	Web FAQ	Email
To gain understanding of whether my situation could be discrimination	42%	47%	25%
To learn how to file a discrimination charge	19%	3%	2%
To learn about my rights as an employee	19%	13%	9%
Inquire about the status of my charge	8%	13%	8%
Other	6%	10%	39%
To inquire about laws enforced by the EEOC	3%	10%	8%
To complain about the handling of my charge	2%	3%	4%
To get in touch with my investigator	1%	0%	3%

This page was last modified on July 24, 2006.