The U.S. Equal Employment Opportunity Commission
UNITED STATES DISTRICT COURT
EASTERN DISTRICT OF CALIFORNIA
| EQUAL EMPLOYMENT OPPORTUNITY COMMISSION,
Plaintiff,
v.
WAL-MART STORES, INC.,
Defendant.
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Civil Action No. S99-0414 GEB DAD
CONSENT DECREE
Before: Honorable Garland E. Burrell, Jr.
Hearing: December 17, 2001 at 9:00 a.m.
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TABLE OF CONTENTS
Note: Page numbering has been removed for HTML version of
this document.
TABLE OF CONTENTS
INTRODUCTION
FINDINGS
I. NON-DISCRIMINATION
II. NON-RETALIATION
III. MONETARY RELIEF
A. Total Settlement Amount
B. Monetary Relief for Steve Sanders, Carl Burch and John
Bendall
C. Job Offer for Steve Sanders
D. $3,000,000 Settlement Fund
E. Claims Administrator
F. Criteria for Determining Potential Eligible Claimants
IV. NOTIFICATION OF SETTLEMENT / CLAIMS PROCESS
A. Hiring Location Notice
B. Website Notice
C. Print Media Notice
V. CLAIMS PROCESS
A. Determination and Notification of Eligibility
B. Objection Procedure
C. Court Approval of Monetary Relief
D. Submission of Final Distribution List
E. Notification and Distribution of Final Settlement Amounts
F. Payment Reconciliation
G. Surplus Funds to Non-profit Organizations
H. Wal-Mart to Pay Fund Costs
I. Job Offers
VI. APPOINTMENT OF SPECIAL MASTER
VII. ADA COORDINATOR
VIII. ABOLITION OF THE MATRIX
IX. ADA POLICIES AND PROCEDURES
X. STAFF TRAINING AND DEVELOPMENT
XI. RECORD KEEPING
XII. POSTING OF NOTICE
XIII. AUDITS
XIV. PERFORMANCE EVALUATIONS
XV. COMPLIANCE
XVI. DURATION OF CONSENT DECREE
ATTACHED EXHIBITS
Exhibit A List of Pending Cases
Exhibit B Wal-Mart Distribution Centers, 1994-1998
Exhibit C Claim Form
Exhibit D Job Application
Exhibit E Notice for Media and Centers
Exhibit F List Of Top Fifty Metro Newspapers
>Exhibit G Notice II
INTRODUCTION
The United States Equal Employment Opportunity Commission (the
"Commission" or "EEOC") filed this action against the Defendant,
Wal-Mart Stores, Inc. ("Wal-Mart") to enforce Title I of the
Americans with Disabilities Act, 42 U.S.C. §12101, et seq.
("the ADA") and Title I of the Civil Rights Act of 1991, 42 U.S.C.
§1981a. The Commission's Complaint alleges that Wal-Mart
discriminated against Steve Sanders by failing to accommodate his
disability, and by terminating him because of his disability. The
EEOC also alleged that Wal-Mart made illegal preemployment medical
inquiries to a class of victims. The Commission's Complaint seeks
to recover back pay, front pay, compensatory damages, punitive
damages, and injunctive relief.
As a result of the parties having engaged in settlement
negotiations, the parties agreed that this action should be finally
resolved by entry of this Consent Decree. This Consent Decree was
entered into by the parties as an amicable way of resolving all
outstanding differences that may have existed in this case. This
Consent Decree is intended and does fully and finally resolve any
and all claims arising out of the Complaint filed by the EEOC.
The parties do not object to the jurisdiction of the Court over
this action and waive the Entry of Findings of Fact and Conclusions
of Law.
FINDINGS
It is ORDERED, ADJUDGED AND DECREED:
Having examined the terms and provisions of this Consent Decree
and based on the pleadings, record, and stipulations of the
parties, the Court finds the following:
- This Consent Decree resolves all claims arising out of the
issues between the Commission and Wal-Mart in this lawsuit,
including, without limitation, back pay, front pay, compensatory
and punitive damages, injunctive relief, costs, and attorneys'
fees.
- The Court has jurisdiction of the subject matter of this action
and of the parties.
- The terms and provisions of this Consent Decree are adequate,
fair, reasonable, equitable, and just. The rights of the parties
are adequately protected by this Consent Decree.
- This Consent Decree conforms with the Federal Rules of Civil
Procedure and the ADA and is not in derogation of the rights and
privileges of any person. The entry of this Consent Decree will
further the objectives of the ADA and will be in the best interests
of Wal-Mart, the Commission, and the public.
I. NON-DISCRIMINATION
- In all matters arising from or relating to employment, Wal-Mart
and its officers, agents, employees, successors, and assigns, and
all of those in active concert or participation with them, or any
of them, shall not engage in any employment practice which
unlawfully discriminates against an employee or applicant under the
Americans with Disabilities Act. Prohibited discrimination
includes, but is not limited to:
- refusing to hire or rehire a qualified individual with a
disability because of his/her disability;
- refusing to provide a reasonable accommodation to a qualified
individual with a disability;
- discharging a qualified individual with a disability because of
his/her disability;
- maintaining any practice or policy that violates the ADA by
depriving or tending to deprive any individual of employment
opportunities because of such individual's disability;
- discriminating against persons on the basis of their
disabilities in the terms and conditions of their employment;
and,
- making disability related pre-employment inquiries.
II. NON-RETALIATION
- Wal-Mart, its officers, agents, employees, successors, assigns,
and all those in active concert or participation with them, or any
of them, shall not engage in reprisal or retaliation of any kind
against any person because such person:
- opposed any practice made unlawful under the ADA;
- filed a charge of discrimination with the Commission or a state
agency or testified or participated in any manner in any
investigation, proceeding, or hearing under the ADA;
- requested and/or received relief in accordance with this
Consent Decree;
- participated in any manner in this action or in the
investigation giving rise to this action; or
- asserted any rights under this Consent Decree.
III. MONETARY RELIEF
A. Total Settlement Amount
- In resolution of this and other related pending litigation,
Wal-Mart has agreed to pay a total of SIX MILLION EIGHT HUNDRED
THOUSAND DOLLARS ($6,800,000.00). By agreement and consistent with
the terms of this Consent Decree, judgment is hereby entered in
this litigation against Wal-Mart in the amount of THREE MILLION
FIVE HUNDRED SIXTY TWO THOUSAND FOUR HUNDRED NINETY ONE DOLLARS AND
NINETY FOUR CENTS ($3,562,491.94). In the twelve (12) related
actions, which comprise all other pending EEOC cases in litigation
against Wal-Mart under the ADA, (itemized on Exhibit A hereto)
pending in United States District Courts throughout the United
States, Wal-Mart has agreed to cumulative additional payments
totaling THREE MILLION TWO HUNDRED THIRTY SEVEN THOUSAND FIVE
HUNDRED EIGHT DOLLARS AND TEN CENTS ($3,237,508.10).
- Within fourteen days of the entry of this Consent Decree, the
Commission and Wal-Mart have agreed to file appropriate consent
decrees in each of the cases listed on Exhibit A. The Commission
and Wal-Mart have agreed and understand that each Court outlined in
Exhibit A is where jurisdiction is and remains for all purposes for
those cases. It is understood and agreed that those consent decrees
will require offers of employment to affected individuals
(including charging parties and class members), in the cases listed
in Exhibit A.
B. Monetary Relief for Steve Sanders, Carl Burch, and John
Bendall
- Within fifteen (15) days after this Consent Decree is approved
by the Court, Wal-Mart shall make payment in the form of a business
check made payable to Steve Sanders, and will send a copy of the
check to Lynn L. Palma, Senior Trial Attorney, EEOC, 901 Market,
Suite 500, San Francisco, CA 94103, made payable to him in the
gross amount of $202,879.74, including:
- $43,026.95 for back pay, less only any applicable deductions
for the employee's portion of FICA and applicable federal and state
income tax withholdings;
- $284.95 for interest on the back pay; and,
- $159,567.84 for compensatory damages.
- Within fifteen (15) days after this Consent Decree is approved
by the Court, Wal-Mart shall make payment in the form of a business
check made payable to Carl Burch, and will send a copy of the check
to Lynn L. Palma, Senior Trial Attorney, EEOC, 901 Market, Suite
500, San Francisco, CA 94103, made payable to Carl Burch in the
gross amount of $171,838.57, including:
- $9,315.47 for back pay, less only any applicable deductions for
the employee's portion of FICA and applicable federal and state
income tax withholdings;
- $54.03 for interest on the back pay; and,
- $162,469.07 for compensatory damages.
- Within fifteen (15) days after this Consent Decree is approved
by the Court, Wal-Mart shall make payment in the form of a business
check made payable to John Bendall, and will send a copy of the
check to Lynn L. Palma, Senior Trial Attorney, EEOC, 901 Market,
Suite 500, San Francisco, CA 94103, made payable to John Bendall in
the gross amount of $187,773.63, including:
- $36,696.07 for back pay, less only any applicable deductions
for the employee's portion of FICA and applicable federal and state
income tax withholdings;
- $212.82 for interest on the back pay; and,
- $150,864.14 for compensatory damages.
- Wal-Mart will forward to Steve Sanders, Carl Burch, and John
Bendall, with the checks described above, an itemized statement of
withholdings for each amount withheld, including the employee share
of FICA and the applicable federal and state income withholdings
from each amount allocated as back pay. Wal-Mart will issue a Form
1099 for all other payments.
C. Job Offer for Steve Sanders
- Within thirty (30) days after this Consent Decree is approved
by the Court, Wal-Mart will offer Steve Sanders full or part-time
employment, at his option, with any necessary reasonable
accommodation, for which he is qualified, at the average rate he
would have earned had he not been terminated on February 3, 1996.
Mr. Sanders shall have thirty (30) days from the date of the job
offer to accept the job offer. Wal-Mart agrees to provide all
necessary reasonable accommodations to Steve Sanders. Wal-Mart
agrees to assign work schedules, vacation days, sick days, and
other benefits of employment to Mr. Sanders that would have been
his to enjoy had Wal-Mart continuously employed him since February
3, 1996. After completion of the 90-day probationary period, Steve
Sanders will be awarded the effective corporate service date of
February 3, 1996 and this date will be the basis for determining
his entitlement to wages and benefits, consistent with all
applicable Wal-Mart policies and procedures for hourly employees.
Wal-Mart will enroll Steve Sanders in any and all benefits,
including but not limited to, health and dental benefits, effective
the first day of employment.
D. $3,000,000 Settlement Fund
- Within seven (7) days of the Court's approval of the final
allocation of the Settlement Fund as described below, Wal-Mart
shall pay the gross sum of THREE MILLION DOLLARS ($3,000,000.00)
("Settlement Fund") to the Claims Administrator, whose position is
described in paragraph 17, to be distributed among all "Eligible
Claimants" (as that term is defined below), all in accordance with
the provisions of this Consent Decree.
- The Settlement Fund shall be used solely to make payments to
individuals who timely submit Claim Forms ("Claimants") and whom
the Claims Administrator and the EEOC determine, subject to Court
approval, to be eligible to receive monetary relief in this lawsuit
("Eligible Claimants").
- No persons or entities other than Eligible Claimants shall
receive any payments from the Settlement Fund, except for the
non-profit organizations identified in paragraph 36 below.
E.Claims Administrator
- Within seven (7) days from the date of entry of this Consent
Decree, Wal-Mart shall hire a Claims Administrator, with the
approval of the EEOC. Wal-Mart shall be solely responsible for all
costs and fees of the Claims Administrator and the work that it
does or contracts to be done. The Claims Administrator shall be
responsible for:
- the distribution of Claims Forms and Job Applications;
- the initial determination of potential Eligible Claimants under
this Consent Decree;
- the distribution of the Settlement Fund; and,
- the distribution of any remaining money to the non-profit
organizations identified in paragraph 36 below.
- Wal-Mart agrees that the EEOC shall be the sole determiner of
who is an Eligible Claimant under this Consent Decree and the
amount of monetary relief to be received by any Eligible Claimant
subject only to the approval of the Court as described in
paragraphs 31 and 32 below.
F. Criteria For Determining Potential Eligible Claimants
- Only those Claimants who satisfy each and all
of the following criteria are potential Eligible Claimants:
- between January 1, 1994, and December 31, 1998, the Claimant
applied for a job at a Wal-Mart Distribution Center, listed in
Exhibit B, ("the Applicable Facility");
- the Claimant was not hired by Wal-Mart;
- the Claimant met all the non-discriminatory job qualifications
at the time of application; and,
- the Claims Administrator timely receives from such Claimant, in
accordance with the procedures set forth in this Consent Decree, a
completed Claim Form, attached to this Consent Decree as Exhibit C,
and a completed Application for Employment, attached to this
Consent Decree as Exhibit D.
IV. NOTIFICATION OF SETTLEMENT / CLAIMS PROCESS
A. Hiring Location Notice
- On or before the Monday immediately following the entry of this
Consent Decree and until March 1, 2002, (the "Notification
Period"), Wal-Mart agrees to prepare and post the notice attached
as Exhibit E ("Notice") in all the Distribution Centers listed in
Exhibit B.
- The Notice posted will be produced on 8" by 11" glossy stock
paper.
- The Notice will be displayed in two places at each Applicable
Facility:
(1) in the employee area where labor and employment notices are
posted; and,
(2) in the area where job applications are distributed.
- Wal-Mart's Personnel Manager at each of the Applicable
Facilities, or his/her immediate assistant, will maintain a monthly
sheet verifying that the two posters continue to be displayed in
the proper locations. This Monthly Verification Sheet will be
signed by the Personnel Manager or his/her immediate assistant and
sent to the ADA Coordinator the last Friday of each month during
the Notification Period.
B. Website Notice
- As a further means of notifying potential Eligible Claimants of
the settlement of this lawsuit and of the claims process described
in this Consent Decree, Wal-Mart agrees to publish the notice
attached as Exhibit E on the website established for purposes of claims
in this lawsuit (the "claims website") during the Notification
Period.
C. Print Media Notice
- As a further means of notifying potential Eligible Claimants of
the settlement of this lawsuit and of the claims process described
in this Consent Decree, Wal-Mart will publish the Notice in certain
print media as follows:
- two insertions each in the Top 50 major metropolitan
newspapers, enumerated in Exhibit F, published in a size not
smaller than 6" wide by 6.5" high, inserted in the general
newspaper section and not the classified section, on the dates of
December 23, 2001, and December 30, 2001;
- insertions in PEOPLE Magazine, published in a size not smaller
than half a page, dated December 21, 2001, and December 28,
2001;
- two insertions in Parade Magazine (published nationally),
published in a size not smaller than 5 1/4" by 7" (peninsula
layout) on the dates of January 20, 2002, and January 27, 2002;
and,
- two insertions in USA Weekend, which is published nationally,
published in a size not smaller than 4 3/4" by 5 3/8" on the dates
of January 20, 2002, and January 27, 2002.
CLAIMS PROCESS
A. Determination and Notification of Eligibility
- The Claims Administrator shall mail a copy of the Claim Form,
attached as Exhibit C, and an Application for Employment, attached
as Exhibit D, to each individual who requests a Claim Form within
three (3) working days of receiving the request.
- All Claim Forms must be postmarked by March 1, 2002, to be
considered.
- Each Claim Form submitted to the Claims Administrator shall be
reviewed by the Claims Administrator within seven (7) calendar days
of the date of receipt of the Claim Form.
- Within seven (7) calendar days of the date of receipt of the
Claim Form, the Claims Administrator will respond by:
(1) where there is a non-substantive deficiency in the
materials, sending a notice to the Claimant explaining the
deficiency, and informing the claimant that the deficiency must be
corrected within fourteen (14) calendar days; or,
(2) sending a notice that:
(a) the individual has been initially designated as a potential
Eligible Claimant; and,
(b) advising the individual that the EEOC will review the claim
form and determine if the potential Eligible Claimant is an
Eligible Claimant, and that the EEOC may conduct additional
investigation in making that determination; or,
(3)sending a notice that:
(a) the individual has been found ineligible for relief under
this Consent Decree for either:
i)failing to have the claim postmarked by March 1, 2002, or,
ii) failing to have applied during the relevant time period,
or,
iii) failing to meet Wal-Mart's non-discriminatory job
qualifications at the time of application; and,
(b) the individual will have an opportunity to object to the
Claim Administrator's determination of eligibility in accordance
with the provisions of this Consent Decree.
- The Claims Administrator will send copies of the Claim Forms of
the individuals initially determined to be potential Eligible
Claimants to the EEOC at the same time that the notices are sent to
the potential Eligible Claimants.
- The EEOC will determine which of the potential Eligible
Claimants were adversely affected by Wal-Mart's disability related
pre-employment inquiries and are therefore Eligible Claimants
entitled to relief under this Consent Decree. In making this
determination the EEOC, in its own discretion, may seek additional
information. The EEOC will notify all potential Eligible Claimants
who it determines are not entitled to relief under this Consent
Decree.
B. Objection Procedure
- Any Claimant whose Claim Form is timely received by the Claims
Administrator and who desires to object to the Claims
Administrator's determination concerning potential eligibility may
do so by mailing to the Special Master (as described below), within
thirty (30) days after the date of mailing of the Claims
Administrator's determination, a written objection. Any such
written objection must state the basis for the objection and
include supplementary explanation and/or documentation.
- The Special Master shall promptly consider each written
objection he or she receives. Within twenty-one (21) days after
receiving any objections made by a Claimant, or as soon thereafter
as is practicable, the Special Master shall render a final
determination as to whether the objecting Claimant is a potential
Eligible Claimant. The Special Master shall, on the same day,
notify in writing the Claims Administrator, the EEOC, and the
objecting Claimant of that final determination. The determination
shall be binding upon the EEOC, the Claims Administrator, and the
objecting Claimant.
C. Court Approval of Monetary Relief
- The EEOC shall make a determination as to the amount of
monetary relief from the Settlement Fund that will be awarded to
each Eligible Claimant. The EEOC will determine the amount to be
paid to each Eligible Claimant after all of the Claim Forms have
been processed. The EEOC will notify the Court and request approval
of the Court for the final distribution. Wal-Mart agrees that it
will neither participate in nor object to the EEOC's
determinations.
D. Submission of Final Distribution List
- Within thirty (30) days of the final determination by the EEOC,
the EEOC shall file with the Court a motion for the Court's
approval of the allocation of the Settlement Fund among Eligible
Claimants as determined by the EEOC. In connection with this
motion, the EEOC shall file a final settlement distribution list
which shall contain the name, address, and final gross settlement
amount for each Eligible Claimant.
E. Notification and Distribution of Final Settlement
Amounts
- Within fourteen (14) days after the Court enters an Order
approving the EEOC's proposed allocation of the Settlement Fund,
Wal-Mart shall ensure that the Claims Administrator shall forward
payment to each eligible claimant by certified mail, return receipt
requested. Return Receipt cards shall be maintained in a central
location and made available for review by the EEOC. The Claims
Administrator will mail copies of the checks to the Commission's
San Francisco, California, and Phoenix, Arizona, Regional Attorneys
at the same time it mails the checks to each Eligible
Claimant.
F. Payment Reconciliation
- Wal-Mart shall ensure that the Claims Administrator shall send
to the EEOC a listing of each payee's name and the check amount.
Wal-Mart shall ensure that the Claims Administrator shall promptly
notify the EEOC in writing of any checks that are returned or any
checks that are not cashed after a period of ninety (90) days has
elapsed from the date on which the settlement checks were
mailed.
- As directed by the EEOC, the Claims Administrator shall take
further steps in a timely manner to reach those Eligible Claimants
who did not receive and/or deposit their settlement checks.
G. Surplus Funds to Non-Profit Organizations
- In the event that any portion of the Settlement Fund, including
accrued interest, has not been distributed as required by this
Consent Decree after a period of one hundred twenty (120) days has
elapsed from the date on which the settlement checks were mailed by
the Claims Administrator, then such remaining amounts from the
Settlement Fund shall be paid to one or more of the following
non-profit disability rights organizations:
- National Association of the Deaf;
- National Information Center on Deafness;
- American Diabetes Association;
- American Paralysis Association; and,
- American Association of People with Disabilities.
EEOC shall determine the amount to be given to each organization
listed above, subject to Court approval, and shall so notify
Wal-Mart's counsel.
H. Wal-Mart to Pay Fund Costs
- Wal-Mart agrees to pay all costs associated with the
distribution of the Settlement Fund to Eligible Claimants,
including, without limitation, all costs associated with the
creation of the Settlement Fund, all costs related to the issuance
and mailing of checks from the Settlement Fund, and all costs
relating to the Special Master.
- All amounts distributed from the Settlement Fund constitute
"compensatory damages," under the Civil Rights Act of 1991, 42
U.S.C. §1981a and no payment made to Eligible Claimant
pursuant to this Consent Decree shall constitute or be considered
back-pay.
- Wal-Mart will issue a United States Internal Revenue Service
Form 1099 to each Eligible Claimant for all payments from the
Settlement Fund.
I. Job Offers
- Within fourteen (14) days of Court approval of the final
Eligible Claimants list, the EEOC shall forward to the ADA
Coordinator (as described below) a list of all Eligible Claimants
and completed Job Application Forms. Within thirty (30) days of
receipt of the completed Job Application Forms, the ADA Coordinator
will determine which Eligible Claimants are qualified for
employment in accordance with Wal-Mart's legitimate
non-discriminatory criteria ("Qualified Applicants").
- Within sixty (60) days of the determination of Qualified
Applicants, the ADA Coordinator will:
- notify each Qualified Applicant of their potential eligibility
for an offer of employment at an Applicable Facility listed in
Exhibit B, and the method for obtaining an interview at the
Applicable Facility, arrange for such interviews at the Applicable
Facility, and ascertain the then-current job openings at the
Applicable Facility; and,
- notify each Eligible Claimant who is not a Qualified Applicant
of the reason(s) for their rejection and of their ability to object
to the ADA Coordinator's determination concerning their status as a
Qualified Applicant by mailing to the ADA Coordinator, within
fourteen (14) days after the date of mailing of the ADA
Coordinator's determination, a written objection. Any such written
objection must state the basis for the objection and submit
supplementary explanation and/or documentation.
- Within two (2) weeks after receipt of any such written
objection, the ADA Coordinator shall review the determination of
whether the objecting Eligible Claimant was a Qualified Applicant,
either modify the determination, or deny the objection and submit
the objection to the Special Master, with a copy to the EEOC.
- The Special Master shall promptly consider each written
objection he or she receives. Within twenty-one (21) days after
receiving from the ADA Coordinator any objections made by an
Eligible Claimant, or as soon thereafter as is practicable, the
Special Master shall render a final determination as to whether the
objecting Eligible Claimant is a Qualified Applicant. The Special
Master shall, on the same day, notify in writing the ADA
Coordinator, the EEOC, and the Eligible Claimant of that final
determination. The determination shall be binding upon the EEOC,
the ADA Coordinator, and the objecting Eligible Claimant.
- Qualified Applicants who have completed the interview process
will be given preference in job offers at the Applicable Facility
in the following manner:
- The ADA Coordinator will maintain a roster of Qualified
Applicants for nine (9) months from the date the ADA Coordinator
receives the list of Eligible Claimants and Job Applications from
the EEOC, ("the Offer Period").
- The ADA Coordinator will ascertain job openings at each
Applicable Facility every thirty (30) days during the Offer
Period.
- The Qualified Applicant will be extended a job offer at the
Applicable Facility in preference to similarly qualified applicants
for open positions during the Offer Period.
- Within fourteen (14) days of the expiration of the Offer
Period, the ADA Coordinator will notify each Qualified Applicant
who has not received a job offer that their application for
employment is no longer actively being considered.
VI. APPOINTMENT OF SPECIAL MASTER
- Within thirty (30) days of entry of this Consent Decree,
Wal-Mart agrees to select, subject to approval of the EEOC, an
independent consultant with expertise in EEO, the ADA, and
personnel matters (the "Special Master")(1) to perform the duties described below,
and to review and critique Wal-Mart's compliance and implementation
of this Consent Decree. The EEOC shall notify Wal-Mart within
fourteen (14) days whether or not it approves of Wal-Mart's choice.
In the event that the EEOC and Wal-Mart are unable to agree on the
selection of a Special Master, they may each submit the names and
curriculum vitae of not more than two proposed consultants, and the
Court will make the selection.
- Wal-Mart will compensate the Special Master at a negotiated
rate and shall reimburse the Special Master's reasonable
expenses.
- The Special Master will have the authority and the obligation,
subject to the supervision of the Court:
- to review and critique Wal-Mart's implementation of this
Consent Decree;
- to make recommendations to Wal-Mart's ADA Coordinator at least
quarterly;
- to report to the parties and the Court;
- to determine who is a potential Eligible Claimant, as may be
necessary; and,
- to determine who is a Qualified Applicant, as may be
necessary.
- The Special Master shall, to the maximum extent practicable and
consistent with the Special Master's obligations, work collegially,
non-disruptively, and cooperatively with Wal-Mart as not to unduly
interfere with Wal-Mart's operations. Wal-Mart agrees to cooperate
with the Special Master, to the maximum extent practicable.
- The Special Master shall, upon reasonable notice to the ADA
Coordinator, have reasonable access to relevant documents,
premises, employees, and other sources of information necessary to
exercise his or her duties under this Consent Decree.
- The Special Master may make recommendations to Wal-Mart
concerning the implementation of this Consent Decree. The Special
Master and Wal-Mart may together consider and modify such
recommendations. The Special Master shall submit a copy of his/her
recommendations and any subsequent modifications to the ADA
Coordinator and the EEOC within fourteen (14) days of his/her
recommendations.
- Within thirty (30) days of receipt of the annual report from
the ADA Coordinator, and annually thereafter, the Special Master
shall provide a written report to the parties with respect to
Wal-Mart's progress in implementing this Consent Decree.
- Each report shall:
- describe the activities of the Special Master during the
period;
- provide an assessment of Wal-Mart's success in implementing the
terms of the Consent Decree;
- describe any changes in Wal-Mart's policies or practices made
by Wal-Mart in order to implement or meet the objectives of the
Consent Decree;
- discuss any recommendations of the Special Master to Wal-Mart
and Wal-Mart's response; and,
- include such other information as the Special Master deems
appropriate.
- The Special Master and the EEOC shall have reasonable access to
review all non-privileged records maintained by the ADA Coordinator
relating to the implementation or administration of this Consent
Decree.
VII. ADA COORDINATOR
- Within fourteen (14) days of the entry of this Consent Decree,
Wal-Mart agrees to hire an ADA Coordinator, who has expertise in
the ADA and personnel matters, to oversee Wal-Mart's compliance
with and implementation of this Consent Decree. Wal-Mart's ADA
Coordinator will be responsible for:
- coordinating Wal-Mart's compliance with the ADA;
- ensuring Wal-Mart's compliance with this Consent Decree;
- making any decision about undue hardship in the provision of
reasonable accommodations;
- maintaining records for all employees' requests for
accommodation under the ADA;
- reporting to the Special Master and the EEOC on an annual basis
on Wal-Mart's efforts to accommodate individuals with
disabilities;
- acting as the liaison between Wal-Mart and the Special
Master;
- assisting in developing Wal-Mart's ADA Policy;
- assisting in developing and implementing Wal-Mart's ADA
Training Program;
- resolving all employee appeals from a denial of a request for a
reasonable accommodation; and,
- developing an ADA checklist for the use by the auditors as
outlined in paragraph 77-79 below.
- The ADA Coordinator will report to the Special Master on an
annual basis. The ADA Coordinator's report shall include:
- a report on Wal-Mart's efforts to provide reasonable
accommodations for qualified individuals with disabilities,
including the number of requests received and the number of
requests granted or denied;
- a report on ADA training conducted;
- a copy of any notice published in the Associate Handbook and
any Wal-Mart Today articles relating to reasonable accommodation or
ADA issues; and,
- any other information the ADA Coordinator and the Special
Master agree should be included.
VIII. ABOLITION OF THE MATRIX
- Within six (6) months of the date of entry of this Consent
Decree, Wal-Mart agrees to discontinue all use of the Matrix of
Essential Job Functions ("Matrix") and shall not utilize the Matrix
or any substantially similar document in making any employment
decision for the duration of this Consent Decree.
- Within six (6) months of the date of entry of this Consent
Decree, Wal-Mart agrees to take all reasonable steps to destroy all
copies of blank Matrix forms at their stores and distribution
centers.
- Within six (6) months of the date of entry of this Consent
Decree, Wal-Mart agrees to effectively disseminate the information
about abolition of the Matrix to all of its supervisors, managers,
and hiring committee members, concurrent with the abolition of the
Matrix.
- Within six (6) months of the date of entry of this Consent
Decree, Wal-Mart agrees to develop job descriptions for all jobs in
its stores and distribution centers which are job related and
consistent with actual job requirements.
- Wal-Mart agrees to, within fourteen (14) days of the entry of
this Consent Decree, provide written notification to each managing
official of each store and distribution center, nationwide, of this
Consent Decree and that: (1) the Consent Decree requires the
discontinuance of the Matrix within six (6) months; (2) the Matrix
will be discontinued within six (6) months and no longer utilized
in any fashion for any purpose after that date; and, (3) effective
immediately, the Matrix should only be used after a conditional
offer of employment is made.
IX. ADA POLICIES AND PROCEDURES
- Within six (6) months of the date of entry of this Consent
Decree, Wal-Mart agrees to replace its existing policies on the ADA
with a consolidated policy which complies with the ADA and which
will be reviewed and critiqued in writing by the Special Master.
The ADA Policy will:
- include internal ADA complaint procedures;
- adopt a new policy and procedures for providing reasonable
accommodation for individuals with disabilities, which complies
with the ADA;
- require Wal-Mart's managers to engage in the interactive
process required by the ADA for qualified individuals with
disabilities to determine an appropriate accommodation at the time
a potential employee applies for a position with Wal-Mart, after
Wal-Mart hires an employee, and during an employee's employment
with Wal-Mart;
- include the appeals procedures to the ADA Coordinator from any
denials of requests for reasonable accommodations; and,
- explain that any decision about undue hardship in the provision
of a reasonable accommodation shall be made by the ADA
Coordinator.
- Wal-Mart shall effectively disseminate its new reasonable
accommodation procedures and ADA policy by:
- posting an outline of the reasonable accommodations procedures
and ADA policy in a conspicuous place at each worksite, where the
other EEO and labor notices are posted;
- effectively notifying all current employees of the new policies
and procedures;
- providing written and/or oral notification to all applicants
that Wal-Mart follows a reasonable accommodation procedure, and
that reasonable accommodations are available and the method for
obtaining a reasonable accommodation;
- explaining, in the next-published Wal-Mart Associate Handbook,
that Wal-Mart has established procedures for requesting a
reasonable accommodation detailed in a separate written policy that
can be accessed on Pipeline (Wal-Mart's Intranet site for
communicating with its employees) or by telephone request to the
ADA Coordinator;
- making a copy of the ADA policy and reasonable accommodation
procedures available on Wal-Mart's Pipeline;
- including a notice of the new ADA policy and procedures on the
Manager's Workbench email with a reference to the Pipeline;
- notifying all new employees of its new ADA policy upon the
employee's hire; and,
- rescinding Wal-Mart's ADA Manual and the video Recruit the Best
with its attendant workbook.
X. STAFF TRAINING AND DEVELOPMENT
- Within twelve (12) months of the entry of this Consent Decree,
and on an annual basis for the duration of this Consent Decree,
Wal-Mart agrees to provide ADA training for its management
employees in stores and distribution centers, its personnel
managers, and any individual involved in the hiring process at a
store or distribution center. The annual ADA training shall include
some interactive component.
- Wal-Mart agrees to invite a Commission representative and the
Special Master to attend all ADA annual training sessions with
reasonable notice.
- Wal-Mart agrees to include the following topics in all annual
ADA training sessions:
- an overview of the ADA, Wal-Mart's obligations under the ADA,
and applicant and employee rights under the ADA;
- non-discrimination in hiring and recruitment;
- reasonable accommodation in the application and hiring
process;
- procedures for addressing reasonable accommodation requests in
the application and hiring process;
- examples of accommodations in the application and hiring
process for people with disabilities, including people who are deaf
or hearing impaired;
- awareness of issues affecting employees and applicants who have
disabilities;
- that any decision about undue hardship in the provision of a
reasonable accommodation shall be made by the ADA Coordinator;
- Wal-Mart's commitment to meeting the requirements of the ADA;
and,
- Wal-Mart's commitment to engage in the interactive process
required by the ADA for qualified individuals with disabilities to
determine an appropriate accommodation at the time a potential
employee applies for a position with Wal-Mart, after Wal-Mart hires
an employee, and during an employee's employment with
Wal-Mart.
- Wal-Mart agrees to provide in-depth ADA training to its
Regional Personnel Managers on an annual basis. Such training shall
discuss the interplay between the ADA, Worker's Compensation, and
the Family and Medical Leave Act. The ADA Coordinator or the
Regional Personnel Managers shall then provide ADA training in the
regions.
- Wal-Mart agrees to develop a Computer-Based Learning Module
addressing the ADA, including the Reasonable Accommodation Process,
within twelve (12) months of the entry of this Consent Decree.
- Wal-Mart agrees that, within twelve (12) months of the entry of
this Consent Decree, any employee who participates in the hiring
process must first review a CBL training module and pass a test on
the Reasonable Accommodation Process before he/she is allowed to
participate in the hiring process. Certification of such training
will be retained at the employee's facility.
- Wal-Mart agrees to include training for all employees on the
ADA in new hire orientation and other appropriate forums.
- Wal-Mart may use some of its recent training tapes made in
Arizona in September, 2001, as part of the resolution of the
contempt action in EEOC v. Wal-Mart Stores, Inc., CIV 98-0276 TUC
WDB (Ariz.), so long as the portions on the Matrix are
deleted.
- All personnel who attend the annual ADA training shall sign an
attendance roster. The registry of attendance shall be retained by
Wal-Mart for the duration of this Consent Decree and reported to
the Special Master with Wal-Mart's annual reports.
- During the term of this Consent Decree, Wal-Mart shall submit
all proposed changes to its ADA Policy to the EEOC and the Special
Master thirty (30) days prior to the proposed implementation date
of the proposed change. Wal-Mart agrees that it shall discuss any
objections the Commission or the Special Master may have with any
proposed change and attempt to resolve the objection prior to
implementing the proposed change.
- A Wal-Mart Executive Officer, or designee, shall make a
videotape which shall be shown to each Wal-Mart employee on an
annual basis:
- outlining Wal-Mart's commitment to complying with the ADA;
and,
- the value that individuals with disabilities bring to
Wal-Mart.
XI. RECORD KEEPING
- Wal-Mart shall retain all personnel records in accordance with
29 C.F.R. §1602.14.
XII. POSTING OF NOTICE
- Within ninety (90) days of the entry of this Consent Decree,
Wal-Mart will post the Notice attached as Exhibit G ("Notice II")
in all stores and distribution centers located in the United States
of America. Notice II will be posted in the same approximate
locations as the other labor and employment postings for the
duration of this Consent Decree. Notice II shall be the same type,
size, and style as Exhibit G.
- Within ninety (90) days of the entry of this Consent Decree,
Wal-Mart will post a notice in a conspicuous location at every
store and distribution center in the United States of America
stating: "Please advise us if you need assistance in the
application or hiring process to accommodate a disability. If you
request, Wal-Mart will provide you a copy of its procedures for
requesting a reasonable accommodation during the hiring
process."
XIII. AUDITS
- Whenever a Wal-Mart unit or facility, including a store or
distribution center, undergoes an annual audit, or any special
audit, involving any personnel procedures, the auditors will
utilize a checklist developed by the ADA Coordinator.
- Any audit that determines any unit or facility has been out of
compliance with Wal-Mart's obligations under this Consent Decree,
including reasonable accommodation procedures, will be referred to
the ADA Coordinator. The ADA Coordinator will review any
recommendations proposed by the auditors, including whether the
managers at the unit or facility require additional training. The
ADA Coordinator shall make additional or different recommendations,
if s/he deems it appropriate.
- The ADA Coordinator will compile a report of the audits
referred to him or her, including any recommendations for
improvement, and will provide such reports to the EEOC and the
Special Master as part of the annual compliance report. The
Commission and Special Master may review the audit reports for the
purpose of determining if there has been non-compliance with this
Consent Decree and, where such non-compliance is determined, the
Commission may take enforcement action consistent with this Consent
Decree and the ADA.
XIV. PERFORMANCE EVALUATIONS
- Within six (6) months of the date of entry of this Consent
Decree, Wal-Mart shall institute a procedure which evaluates
managers and applicable human resources personnel on their
compliance with the ADA and Wal-Mart's new ADA policy. Such
compliance will be measured by appropriate testing and other
appropriate criteria which shall be developed by the ADA
Coordinator. Understanding of and compliance with Wal-Mart's ADA
procedures shall be a line item on the manager's standard
performance evaluation.
- Wal-Mart agrees that the failure of any such Wal-Mart employee
to implement or enforce Wal-Mart's ADA policy should be reported
and should result in appropriate action against the employee.
XV. COMPLIANCE
- Wal-Mart agrees to provide annual compliance reports within
thirty (30) days of the first anniversary of the entry date of this
Consent Decree, and annually thereafter, to the EEOC and the
Special Master. Wal-Mart agrees to provide a report of compliance
including:
- a report of all activities of the ADA Coordinator, including
any reports of approvals and denials of requests for reasonable
accommodation;
- descriptions of all annual ADA training provided to any
employee;
- copies of all notices, Associate Handbooks, and Wal-Mart Today
articles relating to ADA issues; and,
- reports of audits of facilities, with respect to compliance
with Wal-Mart's ADA procedures.
- In the event that the Commission believes that Wal-Mart has
failed to comply with any provisions(s) of this Consent Decree, it
shall:
- notify Wal-Mart in writing of the alleged non-compliance by fax
and by overnight mail to both the ADA Coordinator, the counsel, and
the corporate officer who sign this Consent Decree on behalf of
Wal-Mart, using the fax numbers and addresses shown in connection
with their signatures below, and,
- afford Wal-Mart forty-five (45) business days after service of
such notice to remedy the non-compliance.
- If Wal-Mart has not remedied the alleged non-compliance within
forty-five (45) business days, the EEOC may petition the Court to
enforce the terms of this Consent Decree at any time during which
this Court maintains jurisdiction over this action.
- In the event the Court finds that Wal-Mart has violated this
Consent Decree, the Court may order appropriate relief to remedy
the non-compliance, including attorneys' fees, daily fines, and
appropriate injunctive relief.
- The parties shall bear their respective attorneys' fees and
costs incurred in this action up to the date of entry of this
Consent Decree.
XVI. DURATION OF CONSENT DECREE
- This Court shall retain jurisdiction of this action for a
period of four (4) years after entry of this Consent Decree. This
Consent Decree shall expire by its own terms at the end of four (4)
years without further action by the parties.
ENTERED this ______ day of ___________________
2001.
_____________________________________
HONORABLE GARLAND E. BURRELL JR.
UNITED STATES DISTRICT JUDGE
APPROVED AND CONSENTED TO THIS _____ DAY OF DECEMBER, 2001:
NICHOLAS M. INZEO
Acting Deputy General Counsel
GWENDOLYN YOUNG REAMS
Associate General Counsel
EQUAL EMPLOYMENT OPPORTUNITY COMMISSION
1801 L Street, N.W.
Washington, D.C. 20507
_______________________________________
WILLIAM R. TAMAYO
Regional Attorney
_______________________________________
JONATHAN T. PECK
Supervisory Trial Attorney
_______________________________________
LYNN L. PALMA
Senior Trial Attorney
EQUAL EMPLOYMENT OPPORTUNITY COMMISSION
San Francisco District Office
901 Market Street, Suite 500
San Francisco, California 94103
C. EMANUEL SMITH
Acting Regional Attorney
_______________________________________
MARY JO O'NEILL
Supervisory Trial Attorney
EQUAL EMPLOYMENT OPPORTUNITY COMMISSION
Phoenix District Office
3300 N. Central Ave., Suite 690
Phoenix, Arizona 85012
(602) 640-5044 (telephone)
(602) 640-5009 (facsimile)
Attorneys for Plaintiff
_______________________________________
ROBERT K. RHOADS
Senior Vice President
General Counsel and Secretary
Wal-Mart Stores, Inc.
702 S.W. 8th Street
Bentonville, Arkansas 72716
(501) 273-4505 (telephone)
(501) 277-5991 (facsimile)
_______________________________________
GREGORY S. MUZINGO
Senior Corporate Litigation Counsel
Wal-Mart Stores, Inc.
702 S.W. 8th Street
Bentonville, Arkansas 72716
(501) 273-4505 (telephone)
(501) 277-5991 (facsimile)
Attorneys for Wal-Mart Stores, Inc.
1. The term "Special Master" in this Consent
Decree does not refer to the Special Master identified in Federal
Rule of Civil Procedure 53.
This page was last modified on December 19, 2001.
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