David C. Bouffard, Complainant, v. Michael Chertoff, Secretary, Department of Homeland Security (U.S. Customs and Border Protection), Agency. Appeal No. 01200652571 Hearing No. 380-2006-00024X Agency No. CBP#04-290C/04-4222 DECISION On September 14, 2006, complainant filed an appeal from the agency's final order concerning his equal employment opportunity (EEO) complaint alleging employment discrimination in violation of Section 501 of the Rehabilitation Act of 1973 (Rehabilitation Act), as amended, 29 U.S.C. § 791 et seq. The appeal is deemed timely and is accepted pursuant to 29 C.F.R. § 1614.405(a). For the following reasons, the Commission AFFIRMS the agency's final order. BACKGROUND The record reflects that in September 1997, complainant was hired as a full-time seasonal Immigration Inspector with the former Immigration and Naturalization Service. At the time of events giving rise to this complaint, complainant worked as a Customs and Border Protection Officer (CBP Officer) at the Area Port of Blaine in Blaine, Washington. As a CBP Officer, complainant's duties included inspecting travelers; examining selected applicants for various immigration privileges and benefits; seizing suspect property; and detaining people engaging in suspicious activity. Special requirements of the position included carrying a firearm, possessing a valid state driver's license, working shifts on a rotating basis, performing substantial amounts of overtime, and undergoing a security clearance investigation. In April 2004, complainant submitted a note to his supervisor from his physician recommending that complainant be scheduled to work regularly from 3:00 pm to 11:00 pm without overtime due to medical illness (severe gastroesophageal reflux, Barrett's Esophagus). Complainant's supervisor advised complainant that he needed to provide more medical information to determine whether an accommodation was appropriate. On April 30, 2004, complainant submitted another note from his physician which provided more information about complainant's condition. On May 17, 2004, complainant approached the Chief CBP Officer regarding his accommodation request. The Chief informed him that similar requests had been denied in the past and that it was unlikely his request would be approved. On May 21, 2004, the agency notified complainant that his work schedule would be changed to that of an intermittent employee, to be effective May 30, 2004. In addition to the complainant, four other intermittent employees assigned to the Port of Blaine were placed on non-work status in May 2004 for approximately five months. None of these employees were listed as disabled in agency records at the time of the notification.2 On May 24, 2004, complainant contacted the agency's EEO office. On June 4, 2004, the agency issued a memorandum specifically explaining to complainant that the reason for modifying his schedule was "driven primarily by CBP-wide budgeting concerns." On September 15, 2004, complainant filed an EEO complaint alleging that he was discriminated against on the bases of disability when: (1) On April 22, 2004, complainant's request to be assigned to a set work schedule, and not work overtime as a reasonable accommodation, was not granted; and (2) Beginning in May 2004, he was subjected to harassment based on his disability and in reprisal for prior protected EEO activity arising under the Rehabilitation Act. On October 1, 2004, complainant submitted a memorandum to his supervisors indicating that he had filed a formal EEO complaint and requesting that his work schedule be changed from intermittent to full time, that he would be scheduled for a Monday-Friday, 3:00 pm to 11:00 pm shift, and that he would not be assigned any overtime. On October 27, 2004, the Acting Area Port Director replied to complainant's memorandum, requesting that complainant's physician provide the agency with updated medical information. Additionally the Acting Area Port Director asked complainant's physician to review the CBP Officer position description and provide a written response to several questions. On or around October 30, 2004, the agency received a response from complainant's physician. On or about October 31, 2004, complainant and the other four intermittent employees' work schedules were changed from intermittent to full-time. In February 2005, complainant's attorney sent the agency a letter contending that complainant's condition qualified as a disability. The agency responded, indicating that complainant's previously submitted medical documentation was not adequate for the agency to make a determination with respect to his accommodation request. In March 2005, complainant submitted a personally written response contending that his documentation was adequate. At the conclusion of the investigation, complainant was provided with a copy of the report of investigation and notice of his right to request a hearing before an EEOC Administrative Judge (AJ). Complainant timely requested a hearing. On July 20, 2006, the AJ assigned to the case issued a decision without a hearing. The AJ determined that complainant failed to establish a prima facie case of disability discrimination because he did not show that he was substantially limited in a major life activity. The AJ further found that complainant failed to establish a prima facie case of harassment based on his disability. The AJ found that, with respect to his harassment claim, complainant established a prima facie case of discrimination based on reprisal for his prior protected EEO activity. However, the AJ found that complainant failed to establish that the agency's legitimate, nondiscriminatory reasons for its actions were a pretext for discrimination. When the agency failed to issue a final order within forty days of receipt of the AJ's decision, the AJ's decision finding that complainant failed to prove that he was subjected to discrimination as alleged became the agency's final action pursuant to 29 C.F.R. § 1614.109(i). CONTENTIONS ON APPEAL On appeal, complainant argues that the AJ erred in issuing a decision without a hearing. Complainant argues that the agency failed to properly "engage in communication with the complainant as to whether he has a disability and if it is a qualified disability." He argues that the agency failed to follow its own regulations in determining whether he was substantially limited in a major life activity, which suggests a discriminatory motive. Complainant states that, in addition to his previously identified disabilities, he also suffers from Obstructive Sleep Apnea, which could have combined with his other conditions to rise to the level of a disability under the Rehabilitation Act. Complainant contends that the EEO investigator failed to ask questions about his disabilities and request enough medical evidence for the AJ to issue a decision in this case. Complainant argues that the AJ's decision was based on "unverified statements and in some instances completely false assumptions." Complainant further argues that a hearing should be ordered and that the agency should be ordered to "genuinely participate in settlement talks." In response, the agency requests that we affirm the AJ's finding of no discrimination. The agency argues that complainant is inappropriately attempting to introduce new evidence into the record on appeal.3 The agency also argues that complainant was not a "qualified individual with a disability" and that complainant failed to establish a prima facie case of harassment. The agency further argues that even if complainant established a prima facie case of discrimination, he failed to establish that the agency's legitimate, nondiscriminatory reasons for its actions were a pretext for unlawful discrimination. ANALYSIS AND FINDINGS In rendering this appellate decision we must scrutinize the AJ's legal and factual conclusions, and the agency's final order adopting them, de novo. See 29 C.F.R. § 1614.405(a) (stating that a "decision on an appeal from an agency's final action shall be based on a de novo review . . ."); see also EEOC Management Directive 110, Chapter 9, § VI.B. (November 9, 1999). (providing that an administrative judge's "decision to issue a decision without a hearing pursuant to [29 C.F.R. § 1614.109(g)] will be reviewed de novo"). This essentially means that we should look at this case with fresh eyes. In other words, we are free to accept (if accurate) or reject (if erroneous) the AJ's, and agency's, factual conclusions and legal analysis - including on the ultimate fact of whether intentional discrimination occurred, and on the legal issue of whether any federal employment discrimination statute was violated. See id. at Chapter 9, § VI.A. (explaining that the de novo standard of review "requires that the Commission examine the record without regard to the factual and legal determinations of the previous decision maker," and that EEOC "review the documents, statements, and testimony of record, including any timely and relevant submissions of the parties, and . . . issue its decision based on the Commission's own assessment of the record and its interpretation of the law"). The Commission's regulations allow an AJ to issue a decision without a hearing when he or she finds that there is no genuine issue of material fact. 29 C.F.R. § 1614.109(g). This regulation is patterned after the summary judgment procedure set forth in Rule 56 of the Federal Rules of Civil Procedure. The U.S. Supreme Court has held that summary judgment is appropriate where a court determines that, given the substantive legal and evidentiary standards that apply to the case, there exists no genuine issue of material fact. Anderson v. Liberty Lobby, Inc., 477 U.S. 242, 255 (1986). In ruling on a motion for summary judgment, a court's function is not to weigh the evidence but rather to determine whether there are genuine issues for trial. Id. at 249. The evidence of the non-moving party must be believed at the summary judgment stage and all justifiable inferences must be drawn in the non-moving party's favor. Id. at 255. An issue of fact is "genuine" if the evidence is such that a reasonable fact finder could find in favor of the non-moving party. Celotex v. Catrett, 477 U.S. 317, 322-23 (1986); Oliver v. Digital Equip. Corp., 846 F.2d 103, 105 (1st Cir. 1988). A fact is "material" if it has the potential to affect the outcome of the case. If a case can only be resolved by weighing conflicting evidence, issuing a decision without holding a hearing is not appropriate. In the context of an administrative proceeding, an AJ may properly consider issuing a decision without holding a hearing only upon a determination that the record has been adequately developed for summary disposition. See Petty v. Department of Defense, EEOC Appeal No. 01A24206 (July 11, 2003). Finally, an AJ should not rule in favor of one party without holding a hearing unless he or she ensures that the party opposing the ruling is given (1) ample notice of the proposal to issue a decision without a hearing, (2) a comprehensive statement of the allegedly undisputed material facts, (3) the opportunity to respond to such a statement, and (4) the chance to engage in discovery before responding, if necessary. Id. According to the Supreme Court, Rule 56 itself precludes summary judgment "where the [party opposing summary judgment] has not had the opportunity to discover information that is essential to his opposition." Anderson, 477 U.S. at 250. In the hearing context, this means that the administrative judge must enable the parties to engage in the amount of discovery necessary to properly respond to any motion for a decision without a hearing. Cf. 29 C.F.R. § 1614.109(g)(2) (suggesting that an administrative judge could order discovery, if necessary, after receiving an opposition to a motion for a decision without a hearing). Disparate Treatment Based on Disability In order to establish that complainant was denied a reasonable accommodation, complainant must show that: (1) he is an individual with a disability, as defined by 29 C.F.R. § 1630.2(g); (2) he is a qualified individual with a disability pursuant to 29 C.F. R. § 1630.2(m); and (3) the agency failed to provide a reasonable accommodation. See Enforcement Guidance: Reasonable Accommodation and Undue Hardship under the Americans with Disabilities Act, EEOC No. 915.002 (October 17, 2002).4 Here, we assume without finding that complainant was an individual with a disability within the meaning of the Rehabilitation Act. Next, complainant must establish that he was a "qualified individual with a disability," which is defined as an individual with a disability who, with or without a reasonable accommodation, can perform the essential functions of the position held or desired. 29 C.F.R. § 1630.2(m). Based on a review of the record, we find that complainant failed to establish that he was a qualified individual with a disability. The agency argued below and on appeal that the ability to work rotational shifts and overtime was an essential function of complainant's position. The record contains the CBP Officer (Limited Duty) job description, which indicates that seasonal employees, such as the complainant, were required to work varying hours. The position description states that "[t]he incumbent of this position serves as a seasonal or part-time worker at ports-of-entry during peak work periods." The position description also contains a "special requirements" section indicating that incumbents of the position "[m]ust work on a shift and rotational basis and perform substantial amounts of overtime." Moreover, the record contains an affidavit from the Area Port Director specifically noting that working rotational shifts and overtime was an essential function of complainant's CBP Officer (Limited Duty) position. We find that the agency satisfied its burden in establishing that the ability to work rotational shifts and overtime was an essential function of the CBP Officer (Limited Duty) position. The accommodation complainant requested, namely not to have to work rotational shifts or overtime is an essence a request to change the essential function of his job. The agency is not required to change the essential functions of a job as a form of reasonable accommodation. That said, the reasonable accommodation of reassignment to a vacant funded position is an accommodation of last resort. Complainant has the evidentiary burden to establish that it is more likely than not that there were vacancies during the relevant time period to which he could have been reassigned. See Barnard v. United States Postal Service, EEOC Appeal No. 07A10002 (August 2, 2002). We find that complainant has failed to make this showing. Hostile Work Environment Complainant alleged that he was subjected to harassment when he was informed in May 2004, that he would be placed in a non-work status and assigned to work on an intermittent basis; he was sent a letter in June 2004, which stated that he was not qualified to do his job; he was required to turn in his gun, badge, and credentials in front of his co-workers; he was called to work on short notice; in June 2004, he was advised to keep his firearm locked up at work and not carry it home each day; once he returned to work, he was only called intermittently; in August 2004, he noticed the words "LTD DTY" next to his name on the employee roster; on August 25, 2004, he was required to work overtime and double shifts; and his work assignments have been limited to the "KIOSK" and "NEXUS" jobs. Harassment is actionable only if the incidents to which complainant has been subjected were "sufficiently severe or pervasive to alter the conditions of [complainant's] employment and create an abusive working environment." Harris v. Forklift Systems, Inc., 510 U.S. 17, 21 (1993); see also Oncale v. Sundowner Offshore Services, Inc., 523 U.S. 75 (1998); Cobb v. Department of the Treasury, EEOC Request No. 05970077 (March 13, 1997). To establish a prima facie case of harassment, complainant must show that: (1) he is a member of a statutorily protected class and/or was engaged in prior EEO activity; (2) he was subjected to unwelcome verbal or physical conduct related to his membership in that class and/or his prior EEO activity; (3) the harassment complained of was based on his membership in that class and/or his prior EEO activity; (4) the harassment had the purpose or effect of unreasonably interfering with his work performance and/or creating an intimidating, hostile, or offensive work environment; and (5) there is a basis for imputing liability to the employer. See Roberts v. Department of Transportation, EEOC Appeal No. 01970727 (September 15, 2000) (citing Henson v. City of Dundee, 682 F.2d 897 (11th Cir. 1982)). Further, the harasser's conduct is to be evaluated from the objective viewpoint of a reasonable person in the victim's circumstances. Enforcement Guidance on Harris v. Forklift Systems, Inc., EEOC Notice No. 915.002 (March 8, 1994). Upon review of the record, we find that complainant failed to provide sufficient evidence in the record to show that the cumulative incidents he cites are sufficiently severe or pervasive to create a hostile work environment. We also find no persuasive evidence in the record to show that a reasonable fact finder would find that any of the alleged harassment was motivated by unlawful animus towards complainant's protected classes. We note that the majority of complainant's claims are related to his work duties and the manner in which the agency handled his work schedule. The record reflects that seasonal employees could be placed on full time, part time, or intermittent status and that intermittent employees could be called upon to work on short notice. We also note that the agency did not treat complainant any differently than four non-disabled seasonal employees when it placed all five individuals on intermittent status. Therefore, we find that complainant failed to establish a prima facie case of harassment. CONCLUSION Based on a thorough review of the record and the contentions on appeal, including those not specifically addressed herein, we find that complainant failed to present evidence that any of the agency's actions were motivated by discriminatory animus towards him. We discern no basis to disturb the AJ's decision. Accordingly, the agency's final order is AFFIRMED. STATEMENT OF RIGHTS - ON APPEAL RECONSIDERATION (M0701) The Commission may, in its discretion, reconsider the decision in this case if the complainant or the agency submits a written request containing arguments or evidence which tend to establish that: 1. The appellate decision involved a clearly erroneous interpretation of material fact or law; or 2. The appellate decision will have a substantial impact on the policies, practices, or operations of the agency. Requests to reconsider, with supporting statement or brief, must be filed with the Office of Federal Operations (OFO) within thirty (30) calendar days of receipt of this decision or within twenty (20) calendar days of receipt of another party's timely request for reconsideration. See 29 C.F.R. § 1614.405; Equal Employment Opportunity Management Directive for 29 C.F.R. Part 1614 (EEO MD-110), 9-18 (November 9, 1999). All requests and arguments must be submitted to the Director, Office of Federal Operations, Equal Employment Opportunity Commission, P.O. Box 19848, Washington, D.C. 20036. In the absence of a legible postmark, the request to reconsider shall be deemed timely filed if it is received by mail within five days of the expiration of the applicable filing period. See 29 C.F.R. § 1614.604. The request or opposition must also include proof of service on the other party. Failure to file within the time period will result in dismissal of your request for reconsideration as untimely, unless extenuating circumstances prevented the timely filing of the request. Any supporting documentation must be submitted with your request for reconsideration. The Commission will consider requests for reconsideration filed after the deadline only in very limited circumstances. See 29 C.F.R. § 1614.604(c). COMPLAINANT'S RIGHT TO FILE A CIVIL ACTION (S0900) You have the right to file a civil action in an appropriate United States District Court within ninety (90) calendar days from the date that you receive this decision. If you file a civil action, you must name as the defendant in the complaint the person who is the official agency head or department head, identifying that person by his or her full name and official title. Failure to do so may result in the dismissal of your case in court. "Agency" or "department" means the national organization, and not the local office, facility or department in which you work. If you file a request to reconsider and also file a civil action, filing a civil action will terminate the administrative processing of your complaint. RIGHT TO REQUEST COUNSEL (Z1199) If you decide to file a civil action, and if you do not have or cannot afford the services of an attorney, you may request that the Court appoint an attorney to represent you and that the Court permit you to file the action without payment of fees, costs, or other security. See Title VII of the Civil Rights Act of 1964, as amended, 42 U.S.C. § 2000e et seq.; the Rehabilitation Act of 1973, as amended, 29 U.S.C. §§ 791, 794(c). The grant or denial of the request is within the sole discretion of the Court. Filing a request for an attorney does not extend your time in which to file a civil action. Both the request and the civil action must be filed within the time limits as stated in the paragraph above ("Right to File A Civil Action"). FOR THE COMMISSION: ______________________________ Carlton M. Hadden, Director Office of Federal Operations January 16, 2008 Date 1 Due to a new data system, this case has been re-designated with the above-referenced appeal number. 2 On June 17, 2004, complainant filed an appeal with the Merit Systems Protection Board, contesting the agency's decision to place him on intermittent status. On July 15, 2004, the MSPB dismissed the complaint for lack of jurisdiction. 3 As a general rule, the Commission will not consider new evidence on appeal unless there is an affirmative showing that the evidence was not reasonably available prior to the investigation or during the hearing process. EEO Management Directive 110, Chapter 9 § VI.A.3 (1999). 4 An "individual with a disability" is one who: (1) has a physical or mental impairment that substantially limits one or more major life activities; (2) has a record of such impairment; or (3) is regarded as having such an impairment. 29 C.F.R. § 1630.2(g). Major life activities include, but are not limited to, caring for oneself, performing manual tasks, walking, seeing, hearing, speaking, breathing, learning, and working. 29 C.F.R. § 1630.2(i). ?? ?? ?? ?? 2 0120065257 U.S. EQUAL EMPLOYMENT OPPORTUNITY COMMISSION Office of Federal Operations P. O. Box 19848 Washington, D.C. 20036 9 0120065257