Joseph Stump, Complainant, v. Janet Napolitano, Secretary, Department of Homeland Security, (U.S. Secret Service), Agency. Appeal No. 0120082599 Hearing No. 570-2007-00254X Agency No. DHS USS 06-0038 DECISION Pursuant to 29 C.F.R. § 1614.405, the Commission accepts complainant's appeal from the agency's April 7, 2008 final order concerning an equal employment opportunity (EEO) complaint claiming employment discrimination in violation of Section 501 of the Rehabilitation Act of 1973 (Rehabilitation Act), as amended, 29 U.S.C. § 791 et seq. ISSUE PRESENTED The issue presented by this appeal is whether the instant EEO complaint was appropriately adjudicated by summary judgment in favor of the agency. BACKGROUND During the period at issue, complainant was hired by the agency in 1984 as an Officer in the Uniformed Division (UD) of the Secret Service in Washington, D.C. He was promoted to Sergeant in 1990, and to Lieutenant in 1996. He has worked in all branches of the UD and has received numerous commendations for his work. For several months in 2004, complainant was on leave without pay and received workers' compensation from an on-the-job injury resulting in herniated disks in his back and neck. Complainant stated that because of the herniated disks, he lost strength in his left arm and experienced numbness. Complainant also stated that he had difficulty sleeping and often slept in a chair instead of a bed. Complainant stated that he has recovered, in part, but will eventually need surgery to correct the condition. Complainant stated that he takes over-the-counter pain medication and uses a home traction unit. However, complainant stated that he is able to perform all of the duties of his position and no reasonable accommodation is needed. In January 2005, complainant returned to work in a full duty capacity. In April 2004, complainant's son was diagnosed with autism. Complainant believes that he has been denied a promotion to Captain due to his son's disability, because the selection decision-makers thought having to take care of his son would have an effect on his ability to perform as Captain. As evidence of this, complainant indicated that an agency Inspector, who knew the Chief of UD (Chief) for 20 years and worked in the Chief's office, told him after one of his non-selections that "midnight shifts work well for [you] given the situation with [your] injury and [your] son's problems and that it is not too bad to stay on as a lieutenant for the rest of [your] career." The record reflects that promotions to Captain are made in accordance with a published Merit Promotion Plan (MPP). The record further reflects that candidates for promotion receive a promotion score based on a combination of their Supervisory Evaluation, Deputy Chief Review Board and Oral Interview Panel (OIP) score. The Supervisory Evaluation and OIP scores are each worth 30% of the total score and the Deputy Chief Review Board makes up the remaining 40% of the total score. A new "Promotion Register" is created each promotional cycle with the names of all qualified Lieutenants eligible for promotion to Captain in rank order by score. The record reflects that for each vacancy, a Merit Promotion Certificate is created consisting of the top 15 scoring candidates from the Promotion Register. The candidates' names on each Merit Promotion Certificate are arranged in alphabetical order without reference to the numerical rank order on the Promotion Register. The record reflects that the selecting official may select any of the candidates listed on the Merit Promotion Certificate for promotion to a vacant Captain position. On the 2005 promotion register, complainant's scores were significantly lower than they had been the year before. In 2004, his composite score was 32.8, but in 2005, his score had dropped to 14.9. As a result, his ranking dropped from 2nd to 28th place, below the top 15 cutoff for the Merit Promotion Certificate. Therefore, he was not considered for promotion to Captain. The agency made a number of selections for Captain from the 2005 Register, all made in rank order. On November 30, 2005, complainant initiated EEO Counselor contact. Informal efforts to resolve his concerns were unsuccessful. On April 28, 2006, complainant filed the instant formal complaint. Therein, complainant claimed that the agency discriminated against him on the basis of disability (disc injury to neck) and association with a disabled person (family member) when: his board scores were lowered for the promotion of May 20, 2005,1 and the promotion cycle effective November 25, 2005, resulting in his non-referral for the position of Captain, under Merit Promotion Certificate No. 06-2792, dated January 5, 2006, and selections made in 2006 that were based on his scores in question. Following the investigation into his formal complaint, complainant requested a hearing before an EEOC Administrative Judge (AJ). In his "Review of Partial Dismissals and Motion for Protective Order" dated October 3, 2007, the AJ addressed complainant's objection to the agency's dismissal of his claims. The AJ determined that there was a possible deterrence by an EEO Official that brought the May 20, 2005 promotion within the scope of the instant complaint. The AJ further determined that he would therefore accept the non-selection of May 20, 2005, as well as selections made from the 2006 promotion register. The AJ, however, determined that promotions prior to May 2005 could only be used as evidence regarding the accepted claims. The agency thereafter filed a Motion for a Decision Without a Hearing on November 28, 2007. Complainant filed a response to the agency's motion on December 20, 2007. The AJ issued a decision without a hearing on March 13, 2008, in favor of the agency. In his decision, the AJ found that complainant did not establish a prima facie case of disability or associational discrimination. The AJ further found that even assuming, arguendo, complainant established a prima facie case of disability and/or associational discrimination, the agency articulated legitimate, nondiscriminatory reasons for its actions which complainant failed to show were a pretext for discrimination. The AJ found that in regard to claims (1) and (2), the record reflects that complainant was not the best qualified candidate for any of the selections. The AJ determined that while complainant argued that the scoring process was too subjective to be free of any taint, he failed to provide any evidence that his or his son's purported disability was a motivating factor when the evaluations were made. The AJ also noted that the record reflects that complainant did not perform at his best when he was interviewed for the subject positions. The AJ noted that complainant's score was lower in 2005 than it was in 2004 in all three phases of the evaluation process (Supervisory Evaluation, Deputy Chief Review Board and OIP). Complainant's rank fell from 2nd on the Promotion Register effective November 1, 2004 through November 1, 2005, to 28th on the Promotion Register effective November 1, 2005 through November 1, 2007. The AJ noted that the Chief stated that "for the 2005 performance cycle, the scores for most officers were generally lower than in 2004. With regard to the Complainant, a preview of his file indicates that his score was lower in 2005, in all three phases of the evaluation process. However, the most significant change in Complainant's score came in his Oral Interview Panel score which was 32.8 in 2004 and 14.9 in 2005 (The Oral Interview Panel also includes the OIP written score, which rose from 5.0 to 7.0 for the Complainant between 2004 and 2005)." The Chief further stated that he also reviewed the evaluators' notes from the 2005 OIP concerning complainant's interview. Specifically, the Chief stated that "the general consensus among the evaluators was that the Complainant performed poorly during this phase. The evaluators' notes contain the following comments about the Complainant's interview: "too much rambling", "totally confused me", "rambled on all answers", "read too much into questions", "rambling - no direct order", "jumped back to [prior question]", and "added to the story." Complainant therefore received scores which reflected his poor performance. As this score represented 30% of Complainant's overall score, Complainant's weak performance during this phase of the process accounts for his lowered overall score and corresponding ranking on the promotion ranking." With regard to May 2005 nonselection (when complainant was ranked 2nd on the register), the AJ noted that according to the Chief, the selectee (ranked 7th on the register) was chosen because he was the best candidate. The Chief further stated that the selectee had more experience in the UD than complainant and that the Deputy Chiefs recommended selectee for the subject position. The Chief stated that he, the Assistant Deputy and the Deputy Chiefs "consistently are trying to pick the best candidate that we can. That's whether we go from the highest score candidate to the lowest, if we go from the first or the highest scoring candidate to the third high scoring. We are consistently trying to select the best candidate we can." The Chief further stated "we are always trying to select the best candidate possible. If there were some overwhelming reasons for us to select the 15th candidate over the first candidate, then we would discuss that. That would have been in accordance with the merit promotion plan, if we did that." The Deputy Chief (DC) stated "the scores don't necessarily play in, you know. We may have a strong candidate in the top 15 that didn't necessarily have a high score, but based on our knowledge of the particular candidate, certainly someone that didn't have the highest score could certainly get promoted." On April 7, 2008, the agency issued its final action implementing the AJ's summary judgment decision. The instant appeal followed. CONTENTIONS ON APPEAL On appeal, complainant argues that the AJ improperly granted summary judgment in favor of the agency because there remain genuine issues of material fact that can only be resolved through a hearing. Complainant argues that on the 2004 Promotional Register, he was ranked second but was not selected for one of the seven promotions. Complainant further states that the highest ranked candidate "was promoted first, on January 5, 2005, and [Complainant] was passed over for promotion on the next six occasions." Complainant argues that the general criteria the agency gave for making the selection was vague and conclusory. Complainant argues that the one specific factor that has always been used as a criteria for promotion was a candidate's rank on the promotional roster. Complainant stated that the Chief explained that the agency followed the list of scores "unless there was an overwhelming reason why we shouldn't selected someone." Further, complainant argues that while the agency stated they did not change the criteria for selecting candidates of the Registers from the 2004 to 2005 list, the agency made eight promotions from the 2005 Register and every promotion was made in rank order. Complainant argues that the agency witnesses "recalled almost nothing regarding any individual promotion decisions." Complainant states that the Chief and DC knew he was ranked second on the 2004 Register but the Chief could not recall even discussing complainant during the selection process. Complainant stated that in May 2005, a named candidate "ranked number seven on the promotion list, was promoted. The Agency witnesses could provide no specific reason for [selectees] promotion, for the selection of [selectee] over [Complainant], or for the no selection of [Complainant] for this position." Complainant argues that the agency "has held up its promotional ranking system as the method it uses to make promotion decisions 'unless there was an overwhelming reason' to the contrary. [Complainant] was the highest ranked candidate for six different promotional opportunities in 2005, and he was bypassed on every occasion. In the face of his contradiction, the Agency witnesses stood mute, unable to provide any specific reason for the non-promotion of [Complainant] or the promotion of other candidates." Complainant argues that it was clear that the agency did not want to promote him to the position of Captain because of his association with a disabled person. Specifically, complainant argues that during the 2006 promotional process, the agency "was successful in keeping [Complainant] off of the Promotional Certificates altogether by keeping his ranking on the Promotion Register low enough that he would not be eligible for promotion." Complainant acknowledges that he is not, in fact, disabled, but continues to pursue his claim that he was discriminated against because he was regarded as disabled. Specifically, complainant stated that he was perceived as disabled when he was denied the promotions. Complainant states that when he initially filed his complaint, he believed he was disabled and "that the Agency discriminated against him based on his disability. However, as his injuries healed, [Complainant] came to realize that he is not permanently disabled as defined by the Rehabilitation Act. Nonetheless, [Complainant] believes that the Agency perceived him as disabled." Complainant argues that he was able to perform the duties of the position of the Captain and that the agency "has admitted as much." Complainant argues that his first line supervisor told him that his injuries made him the "laughing stock" of the agency and would prevent him from being promoted. ANALYSIS AND FINDINGS As this is an appeal from an agency's decision issued without a hearing, pursuant to 29 C.F.R. § 1614.110(b), the agency's decision is subject to de novo review by the Commission. 29 C.F.R. § 1614.405(a). The Commission's regulations allow an AJ to issue a decision without a hearing when he or she finds that there is no genuine issue of material fact. This regulation is patterned after the summary judgment procedure set forth in Rule 56 of the Federal Rules of Civil Procedure. The U.S. Supreme Court has held that summary judgment is appropriate where a court determines that, given the substantive legal and evidentiary standards that apply to the case, there exists no genuine issue of material fact. Anderson v. Liberty Lobby, Inc., 477 U.S. 242, 255 (1986). In ruling on a motion for summary judgment, a court does not sit as a fact finder. Id. The evidence of the non-moving party must be believed at the summary judgment stage and all justifiable inferences must be drawn in the non-moving party's favor. Id. A disputed issue of fact is "genuine" if the evidence is such that a reasonable fact finder could find in favor of the non-moving party. Caltex v. Carteret, 477 U.S. 317, 322-323 (1986); Oliver v. Digital Equipment Corporation, 846 F.2d 103, 105 (1st Cir. 1988). A fact is "material" if it has the potential to affect the outcome of a case. If a case can only be resolved by weighing conflicting evidence, a hearing is required. In the context of an administrative proceeding, an AJ may properly consider summary judgment only upon a determination that the record has been adequately developed for summary disposition. See Petty v. Department of Defense, EEOC Appeal No. 01A24206 (July 11, 2003). The courts have been clear that summary judgment is not to be used as a "trial by affidavit." Redmond v. Warier, 516 F.2d 766, 768 (1st Cir. 1975). The Commission has noted that when a party submits an affidavit and credibility is at issue, "there is a need for strident cross-examination and summary judgment on such evidence is improper." Pedersen v. Department of Justice, EEOC Request No. 05940339 (February 24, 1995). "Truncation of this process, while material facts are still in dispute and the credibility of witnesses is still ripe for challenge, improperly deprives complainant of a full and fair investigation of her claims." Mi S. Bang v. United States Postal Service, EEOC Appeal No. 01961575 (March 26, 1998); see also Peavey v. United States Postal Service, EEOC Request No. 05950628 (October 31, 1996); Chorister v. United States Postal Service, EEOC Request No. 05940578 (April 23, 1995). The hearing process is intended to be an extension of the investigative process, designed to "ensure that the parties have a fair and reasonable opportunity to explain and supplement the record and to examine and cross-examine witnesses." See EEOC Management Directive (MD) 110, November 9, 1999, Chapter 6, page 6-1; see also 29 C.F.R. § 1614.109(d) and (e). After careful review of the record and consideration of the arguments presented on appeal, the Commission finds that summary judgment was not appropriate in this case as genuine issues of material fact exist that can only be resolved through a hearing. There are significant unresolved issues concerning the May 2005 selection. The record is clear that past selections were usually made based on the ranking of the candidates, but complainant, ranked 2nd, was passed over for a selectee ranked 7th. The record evidence does not resolve why this occurred. In his deposition, the Chief stated that he chose the selectee for the May 2005 Captain position because he had more experience in the Uniformed Division than complainant and that the Deputy Chiefs recommended him for selection, without elaboration. Complainant asserts he was better qualified as evidenced by his higher ranking. The Chief, however, stated that he did not recall even discussing complainant during the selection process. The record evidence of prior selections seems to belie the Chief and DC's statements that ranking was not important in making selections. It appears that this debate can only be resolved through credibility determinations made during a hearing. In addition, the Commission determines that the record was inadequately developed. We find that even though the agency investigated complainant's claims, the record is bare concerning the reasons why complainant's score was lowered in 2005 in all three phases of the evaluation process than in 2004. We further noted that the Chief stated that there was a significant change in complainant's score before the Oral Interview Panel, but there were no supporting statements or affidavits from any of the Oral Interview panelists and Deputy Chiefs. Finally, we note that although the record contains the DC and Chief's affidavits and depositions, there are no contemporaneous notes made by any of the decision-makers involved in the selection process. Therefore, we conclude that the AJ's finding of no discrimination could not be reached except by resolving significant conflicting evidence, an action that is not appropriate in a grant of summary judgment. In light of the disputed issues of material fact on the instant record, issuance of a decision without a hearing was not warranted under 29 C.F.R. § 1614.109(g). The Commission VACATES the agency's final action and REMANDS the matter to the agency for further processing in accordance with the ORDER below. ORDER The agency shall submit to the Hearings Unit of the EEOC's Washington Field Office the request for a hearing, as well as the complaint file, within thirty (30) calendar days of the date this decision becomes final. The agency shall provide written notification to the Compliance Officer at the address set forth below that the complaint file has been transmitted to the Hearings Unit of the Washington Field Office. Thereafter, the Administrative Judge shall issue a decision on the complaint in accordance with 29 C.F.R. § 1614.109, and the agency shall issue a final action in accordance with 29 C.F.R. § 1614.110. IMPLEMENTATION OF THE COMMISSION'S DECISION (K1208) Compliance with the Commission's corrective action is mandatory. The agency shall submit its compliance report within thirty (30) calendar days of the completion of all ordered corrective action. The report shall be submitted to the Compliance Officer, Office of Federal Operations, Equal Employment Opportunity Commission, P.O. Box 77960, Washington, DC 20013. The agency's report must contain supporting documentation, and the agency must send a copy of all submissions to the complainant. If the agency does not comply with the Commission's order, the complainant may petition the Commission for enforcement of the order. 29 C.F.R. § 1614.503(a). The complainant also has the right to file a civil action to enforce compliance with the Commission's order prior to or following an administrative petition for enforcement. See 29 C.F.R. §§ 1614.407, 1614.408, and 29 C.F.R. § 1614.503(g). Alternatively, the complainant has the right to file a civil action on the underlying complaint in accordance with the paragraph below entitled "Right to File A Civil Action." 29 C.F.R. §§ 1614.407 and 1614.408. A civil action for enforcement or a civil action on the underlying complaint is subject to the deadline stated in 42 U.S.C. 2000e-16(c) (1994 & Supp. IV 1999). If the complainant files a civil action, the administrative processing of the complaint, including any petition for enforcement, will be terminated. See 29 C.F.R. § 1614.409. STATEMENT OF RIGHTS - ON APPEAL RECONSIDERATION (M1208) The Commission may, in its discretion, reconsider the decision in this case if the complainant or the agency submits a written request containing arguments or evidence which tend to establish that: 1. The appellate decision involved a clearly erroneous interpretation of material fact or law; or 2. The appellate decision will have a substantial impact on the policies, practices, or operations of the agency. Requests to reconsider, with supporting statement or brief, must be filed with the Office of Federal Operations (OFO) within thirty (30) calendar days of receipt of this decision or within twenty (20) calendar days of receipt of another party's timely request for reconsideration. See 29 C.F.R. § 1614.405; Equal Employment Opportunity Management Directive for 29 C.F.R. Part 1614 (EEO MD-110), 9-18 (November 9, 1999). All requests and arguments must be submitted to the Director, Office of Federal Operations, Office of Federal Operations, Equal Employment Opportunity Commission, P.O. Box 77960, Washington, DC 20013. In the absence of a legible postmark, the request to reconsider shall be deemed timely filed if it is received by mail within five days of the expiration of the applicable filing period. See 29 C.F.R. § 1614.604. The request or opposition must also include proof of service on the other party. Failure to file within the time period will result in dismissal of your request for reconsideration as untimely, unless extenuating circumstances prevented the timely filing of the request. Any supporting documentation must be submitted with your request for reconsideration. The Commission will consider requests for reconsideration filed after the deadline only in very limited circumstances. See 29 C.F.R. § 1614.604(c). COMPLAINANT'S RIGHT TO FILE A CIVIL ACTION (R0408) This is a decision requiring the agency to continue its administrative processing of your complaint. However, if you wish to file a civil action, you have the right to file such action in an appropriate United States District Court within ninety (90) calendar days from the date that you receive this decision. In the alternative, you may file a civil action after one hundred and eighty (180) calendar days of the date you filed your complaint with the agency, or filed your appeal with the Commission. If you file a civil action, you must name as the defendant in the complaint the person who is the official agency head or department head, identifying that person by his or her full name and official title. Failure to do so may result in the dismissal of your case in court. "Agency" or "department" means the national organization, and not the local office, facility or department in which you work. Filing a civil action will terminate the administrative processing of your complaint. RIGHT TO REQUEST COUNSEL (Z1008) If you decide to file a civil action, and if you do not have or cannot afford the services of an attorney, you may request from the Court that the Court appoint an attorney to represent you and that the Court also permit you to file the action without payment of fees, costs, or other security. See Title VII of the Civil Rights Act of 1964, as amended, 42 U.S.C. § 2000e et seq.; the Rehabilitation Act of 1973, as amended, 29 U.S.C. §§ 791, 794(c). The grant or denial of the request is within the sole discretion of the Court. Filing a request for an attorney with the Court does not extend your time in which to file a civil action. Both the request and the civil action must be filed within the time limits as stated in the paragraph above ("Right to File A Civil Action"). FOR THE COMMISSION: ______________________________ Carlton M. Hadden, Director Office of Federal Operations June 11, 2010 __________________ Date 1 The agency dismissing claims that complainant was discriminated against when he was not selected for a number of earlier selections for Captain during the 2005 promotion cycle (selections made on January 5, 2005 - three promotions, March 10, 2005 - two promotions, and April 13, 2005) on the grounds of untimely EEO Counselor contact. ?? ?? ?? ?? 2 0120082599 U.S. EQUAL EMPLOYMENT OPPORTUNITY COMMISSION Office of Federal Operations P.O. Box 77960 Washington, DC 20013 2 0120082599