Jerry L. Myles, Complainant, v. Michael J. Astrue, Commissioner, Social Security Administration, Agency. Appeal No. 0120092511 Agency No. HQ-08-00599-SSA DECISION On May 29, 2009, Complainant filed an appeal from the Agency's May 27, 2009, final decision concerning his equal employment opportunity (EEO) complaint alleging employment discrimination in violation of Title VII of the Civil Rights Act of 1964 (Title VII), as amended, 42 U.S.C. § 2000e et seq., and the Age Discrimination in Employment Act of 1967 (ADEA), as amended, 29 U.S.C. § 621 et seq. The Commission accepts the appeal pursuant to 29 C.F.R. § 1614.405(a). For the following reasons, the Commission REVERSES the Agency's final decision. ISSUE PRESENTED The issue presented is whether the Agency met its obligation to provide a legitimate, non-discriminatory reason for its selection decision regarding the Lead IT Specialist position, advertised under vacancy announcement number K-2116. BACKGROUND At the time of events giving rise to this complaint, Complainant worked as an Information Technology Specialist (IT Specialist), GS-12, in the Mainframe Integration and stress Testing Branch of the Division of Integration and Environmental Testing, Office of Telecommunication and System Operations, Office of Systems, at the Agency's facility in Baltimore, Maryland. On April 20, 2007, Complainant applied for the position of IT Specialist (SYSANA), GS-2210-13, #3C385, advertised under vacancy announcement number K-2103. The vacancy announcement stated that candidates would be rated against the following ranking criteria: (A) knowledge of SSA's enterprise database architecture; (B) knowledge of SSA's application testing process; (C) ability to develop and present technical documentation for management; and (D) training/self-development. A Referral of Eligibles memorandum, dated May 11, 2007, forwarded a list of nine candidates, including Complainant, to the review panel for evaluation. According to a Review Panel Combined Summary Sheet dated August 14, 2007, the three-member review panel (P1, P2, P3) rated the candidates' applications based on twelve assessment criteria. Out of a possible 175 points, Complainant received 85 points and the selectee (Caucasian, female, 46, no prior EEO activity) received 175 points. According to a Best Qualified List (BQL) certified by a Human Resources Specialist (HRS) on August 16, 2007, the selectee and another candidate (who received 95 points) were referred to the selecting official for further consideration. On November 8, Complainant was informed that he had not been selected for the position. On June 1, 2007, Complainant applied for the position of Lead IT Specialist (SYSANA), GS-2210-13, #4C1650, advertised under vacancy announcement number K-2116. The vacancy announcement stated that candidates would be rated against the following ranking criteria: (A) skill in managing projects; (B) ability to communicate orally and in writing; (C) ability to facilitate the processing of changes through the Software Development Life Cycle; (D) skill in problem resolution, integration and production environment support; and (E) training/self-development. A Referral of Eligibles memorandum, dated June 11, 2007, forwarded a list of 16 candidates to the review panel for evaluation. According to a Review Panel Combined Summary Sheet dated June 22, 2007, the three-member review panel (P4, P5, P6) rated the candidates' applications based on twelve assessment criteria. Out of a possible 115 points, Complainant received 15 points and the selectee (Caucasian, female, 50, no prior EEO activity) received 115 points. According to a BQL certified by HRS on June 27, 2007, the selectee and two other candidates (who received 75 points and 70 points, respectively) were referred to the selecting official for further consideration. On July 20, 2007, Complainant e-mailed HRS to formally request a re-evaluation of his application and wrote, "I'm definitely not in agreement with the low amount of points received for this vacancy by the panel." According to an undated "Re-evaluation of Application" signed by P4, P5, and P6, the review panel completed a second review of Complainant's application and concluded that the scores assigned during the initial review were correct. The document summarized the decisions reached by the review panel for each assessment criteria based on the contents of Complainant's application. On October 30, 2007, Complainant was informed that he had not been selected for the position. On December 14, 2007, Complainant filed an EEO complaint alleging that the Agency discriminated against him on the bases of race (African-American), sex (male), age (56), and reprisal for prior protected EEO activity1 when: 1. He was not referred for selection for the Lead IT Specialist position, advertised under vacancy announcement number K-2116; and 2. He was not referred for selection for the IT Specialist position, advertised under vacancy announcement number K-2103. At the conclusion of the investigation, the Agency provided Complainant with a copy of the report of investigation and notice of his right to request a hearing before an EEOC Administrative Judge (AJ). Complainant timely requested a hearing but subsequently withdrew his request. Consequently, the Agency issued a final decision pursuant to 29 C.F.R. § 1614.110(b). The decision concluded that Complainant failed to prove that the Agency subjected him to discrimination as alleged. In its final decision,2 the Agency stated, "We will assume, arguendo, that a prima facie case has been satisfied." However, the Agency then found that Complainant failed to establish a prima facie case of discrimination in either claim on the bases of race, sex, age, and reprisal. Regarding his prima facie case of discrimination on the bases of race, sex, and age, the Agency found that Complainant did not show he was treated less favorably than members outside of his protected groups. Specifically, the Agency noted that the selectees were within Complainant's protected age group and that candidates outside of his protected groups were also not included on the BQLs. In addition, the Agency found that Complainant was not similarly situated to the candidates who made the BQLs. In claim 1, the Agency found that the record did not show where Complainant addressed the KSAs3 sufficiently, whereas the candidates who made the BQL discussed each of the criteria in detail reflective of the number of points they received. In claim 2, the Agency found that Complainant did not receive points for "knowledge of SSA's enterprise database architecture," whereas others who made the BQL addressed specific methods and systems with which they were familiar. Regarding his prima facie case of discrimination on the basis of reprisal, the Agency found that there was no nexus between Complainant's prior EEO Activity and the non-selections at issue. The Agency noted that only two of the six panel members were aware of Complainant's prior EEO activity and found that there was not enough evidence to suggest that such a "minority" of panel members improperly influenced the review panels. In addition, the Agency found that, even though Complainant attested that his first and second-level supervisors were aware of his prior EEO activity, they did not have any involvement in determining who would be recommended for placement on the BQLs. Further, assuming, arguendo, that all the panel members were aware of his prior EEO activity, the Agency found that it did not give rise to an inference of a retaliatory motive because at least two years had passed between Complainant's prior EEO activity and his non-selections. Next, the Agency found that management articulated legitimate, nondiscriminatory reasons for its actions. In claim 1, the Agency found that the review panel "distributed points based upon the applicants' demonstration/indication of knowledge in the applicable areas." In claim 2, the Agency found that the review panel "distributed points for each assessment criterion based directly on the extent to which each applicant demonstrated the requisite knowledge and experience in his/her application materials." Finally, the Agency found that Complainant failed to show that the Agency's articulated reasons were a pretext for discrimination or that any of the panel members harbored a discriminatory animus towards him based on race, sex, age, and reprisal. CONTENTIONS ON APPEAL On appeal, Complainant asserted, "I do not agree with the [Agency]'s decision, please investigate." The Agency did not submit a statement on appeal. ANALYSIS AND FINDINGS Standard of Review As this is an appeal from a decision issued without a hearing, pursuant to 29 C.F.R. § 1614.110(b), the Agency's decision is subject to de novo review by the Commission. 29 C.F.R. § 1614.405(a). See Equal Employment Opportunity Management Directive for 29 C.F.R. Part 1614 (MD-110), at Ch. 9, § VI.A. (Nov. 9, 1999) (explaining that the de novo standard of review "requires that the Commission examine the record without regard to the factual and legal determinations of the previous decision maker," and that EEOC "review the documents, statements, and testimony of record, including any timely and relevant submissions of the parties, and . . . issue its decision based on the Commission's own assessment of the record and its interpretation of the law"). Disparate Treatment To prevail in a disparate treatment claim such as this, Complainant must satisfy the three-part evidentiary scheme fashioned by the Supreme Court in McDonnell Douglas Corp. v. Green, 411 U.S. 792 (1973). Complainant must initially establish a prima facie case by demonstrating that he was subjected to an adverse employment action under circumstances that would support an inference of discrimination. Furnco Constr. Co. v. Waters, 438 U.S. 567, 576 (1978). Proof of a prima facie case will vary depending on the facts of the particular case. McDonnell Douglas, 441 U.S. at 804 n.14. The burden then shifts to the Agency to articulate a legitimate, nondiscriminatory reason for its actions. Texas Dep't of Cmty. Affairs v. Burdine, 450 U.S. 248, 253 (1981). To ultimately prevail, Complainant must prove, by a preponderance of the evidence, that the Agency's explanation is pretextual. Reeves v. Sanderson Plumbing Products, Inc., 530 U.S. 133, 143 (2000); St. Mary's Honor Ctr v. Hicks, 509 U.S. 502, 519 (1993). Claim 1 - Complainant's Prima Facie Case In the non-selection context, Complainant may establish a prima facie case of race, sex, and age discrimination by showing that: (1) he is a member of a protected class; (2) he was qualified for the position; (3) he was not selected for the position; and (4) he was accorded treatment different from that given to persons otherwise similarly situated who are members outside of his protected group. EEOC Enforcement Guidance on O'Connor v. Consolidated Coin Caterers Corp., EEOC Notice No. 915.002 (Sept. 18, 1996); Williams v. Dep't of Educ., EEOC Request No. 05970561 (Aug. 6, 1998). Regarding his non-selection in claim 1, the record reflects that Complainant has shown that: (1) he is an African-American male, age 56; (2) he was on the list of qualified employees referred to the review panel; (3) he was not selected for the position; and (4) the selectee was a Caucasian female, age 50. Under the ADEA, all personnel actions in federal employment "shall be made free from any discrimination based on age." 29 U.SC. § 633a(a). The Supreme Court has held that because the ADEA prohibits discrimination on the basis of age and not class membership, the fact that a similarly situated comparative is substantially younger than the plaintiff is a far more reliable indicator of age discrimination than the fact that the plaintiff was treated differently than someone outside his protected class. See O'Connor v. Consolidated Coin Caterers Corp., 517 U.S. 308, 312 (1996); EEOC Enforcement Guidance on O'Connor v. Consolidated Coin Caterers Corp., EEOC Notice No. 915.002 (Sept. 18, 1996). While there is no bright-line test for what constitutes "substantially younger," that term has generally been applied to age differences in excess of five years. See Blinick v. Dep't of Hous. and Urban Dev., EEOC Appeal No. 07A20079 (Feb. 3, 2004) (citing Hammersmith v. Soc. Sec. Admin., EEOC Appeal No. 01A05922 (Mar. 6, 2002)). Regarding his non-selection in claim 1, the record reflects that, during the relevant time, Complainant was 56 and the selectee was 50. Although the selectee is in Complainant's protected age group, we find that the six year age difference between Complainant and the selectee is sufficient to establish an inference of age discrimination. Therefore, we find that Complainant in claim 1 established a prima facie case of discrimination on the bases of race, sex, and age. Complainant may establish a prima facie case of reprisal discrimination by showing that: (1) he engaged in a protected activity; (2) the Agency was aware of the protected activity; (3) subsequently, he was subjected to adverse treatment by the Agency; and (4) a nexus exists between the protected activity and the adverse treatment. Whitmire v. Dep't of the Air Force, EEOC Appeal No. 01A00340 (Sept. 25, 2000). Regarding his non-selection in claim 1, the record reflects Complainant filed a prior EEO complaint in 2005. However, P4, P5, and P6 all attested that they were unaware of Complainant's prior EEO activity and Complainant offered no evidence to the contrary. Therefore, we find that Complainant in claim 1 failed to establish a prima facie case of discrimination on the basis of reprisal. Claim 1 - Agency's Legitimate, Nondiscriminatory Reason Once Complainant has established a prima facie case, the burden then shifts to the Agency to articulate a legitimate, nondiscriminatory reason for its actions. Texas Dep't of Cmty. Affairs v. Burdine, 450 U.S. at 253. The Supreme Court has described this burden as being met "if the [agency's] evidence raises a genuine issue of fact as to whether it discriminated against the [complainant]," and that "[t]o accomplish this, the [agency] must clearly set forth, through the introduction of admissible evidence, the reasons for the [complainant's] rejection." Id. at 254-55. Moreover, the agency must "frame the factual issue with sufficient clarity so that the [complainant] will have a full and fair opportunity to demonstrate pretext," with the adequacy of its evidence "evaluated by the extent to which it fulfill[ed] these functions." Id. at 255-56. The burden incumbent upon the agency to respond to complainant's prima facie case with a legitimate, nondiscriminatory reason for its actions is a burden of production, not persuasion. Reeves, 530 U.S. at 142. While the agency's burden of production is not onerous, it must nevertheless provide a specific, clear, and individualized explanation for the treatment accorded complainant. Lorenzo v. Dep't of Def., EEOC Request No. 05950931 (Nov. 6, 1997). Upon review of the record, we find that the Agency has failed to meet its burden of articulating a legitimate, nondiscriminatory reason for its actions. In its final decision, the Agency articulated that the record did not show where Complainant addressed the KSAs sufficiently, whereas the candidates who made the BQL discussed each of the criteria in detail reflective of the number of points they received. However, we find that this is not a specific, clear, and individualized explanation for Complainant's failure to make the BQL. Although the Agency explained that the BQL candidates scored higher on their applications than Complainant because their applications more thoroughly addressed the assessment criteria, we find that the record does not contain any testimonial or documentary evidence of such a comparison. First, the affidavit testimony of P4, P5, and P6 only explained the general mechanics of the application evaluation process4 and failed to provide an individualized explanation for Complainant's specific score. The testimonial evidence provides no explanation as to why Complainant's application received a lower score or what qualities, if any, made the selectee better qualified for the position than Complainant. In fact, there was no testimony from P4, P5, or P6 specifically mentioning Complainant or the selectee in the context of the selection process, except for P4's testimony that, "[a]t this time, I do not independently recall [Complainant's] application or any of the others, for that matter." Second, the record does not contain the applications of the selectee or the two other candidates who made the BQL. Although the record contains a "Re-evaluation of Application" from the review panel explaining why Complainant's application received the points it did for each of the twelve assessment criteria, we find that this document provides us with no insight on how Complainant's qualifications were evaluated in comparison with the qualifications of the selectee or the two other BQL candidates. Based on the above, we find that the Agency failed to articulate a specific, clear, and individualized explanation for its actions, and consequently, Complainant was denied a fair opportunity to demonstrate pretext. See Young v. Dep't of the Treasury, EEOC Request No. 05940517 (Oct. 13, 1995). Thus, the Agency failed to rebut the inference of discrimination by articulating a legitimate, nondiscriminatory reason for its actions. Therefore, we find that Complainant was subjected to discrimination based on his race, sex, and age when he was not selected for the position.5 CONCLUSION Based on a thorough review of the record and the contentions on appeal, including those not specifically addressed herein, we REVERSE the Agency's final decision. The Agency will comply with the Order below. ORDER Unless otherwise indicated, the Agency is ordered to take the following remedial action within sixty (60) days of the date this decision becomes final: 1. Offer Complainant the position of Lead IT Specialist (SYSANA), GS-2210-13, or a substantially equivalent position, at the Baltimore, Maryland location, retroactive to the date of his non-selection, on or about October 30, 2007. Complainant shall have fifteen (15) days from the date of the offer to accept or decline the position. If Complainant should decline the Agency's offer of a position, the date of his rejection shall be the end date for any back pay due Complainant. 2. The Agency shall determine the appropriate amount of back pay, with interest, and other benefits due Complainant since on or about October 30, 2007, pursuant to 29 C.F.R. § 1614.501, no later than sixty (60) calendar days after the date this decision becomes final. Complainant shall cooperate in the Agency's efforts to compute the amount of back pay and benefits due, and shall provide all relevant information requested by the Agency. If there is a dispute regarding the exact amount of back pay and/or benefits, the Agency shall issue a check to Complainant for the undisputed amount within sixty (60) calendar days of the date the Agency determines the amount it believes to be due. Complainant may petition for enforcement or clarification of the amount in dispute. The petition for clarification or enforcement must be filed with the Compliance Officer, at the address referenced in the statement entitled "Implementation of the Commission's Decision." 3. The Agency shall conduct a supplemental investigation on compensatory damages, including providing Complainant an opportunity to submit evidence of pecuniary and non-pecuniary damages. For guidance on what evidence is necessary to prove pecuniary and non-pecuniary damages, the parties are directed to EEOC Enforcement Guidance: Compensatory and Punitive Damages Available Under § 102 of the Civil Rights Act of 1991 (July 14, 1992) (available at eeoc.gov.) The Agency shall complete the investigation and issue a final decision appealable to the EEOC determining the appropriate amount of damages within 150 calendar days after this decision becomes final. 4. The Agency shall provide eight (8) hours of EEO training to the responsible management officials regarding their responsibilities under EEO laws. 5. The Agency shall consider taking appropriate disciplinary action against the responsible management officials. The Commission does not consider training to be disciplinary action. The Agency shall report its decision to the Compliance Officer. If the Agency decides to take disciplinary action, it shall identify the action taken. If the Agency decides not to take disciplinary action, it shall set forth the reason(s) for its decision not to impose discipline. If any of the responsible management officials have left the Agency's employ, the Agency shall furnish documentation of their departure date(s). The Agency is further directed to submit a report of compliance, as provided in the statement entitled "Implementation of the Commission's Decision." The report shall include supporting documentation verifying that the corrective action has been implemented. POSTING ORDER (G0610) The Agency is ordered to post at its Baltimore, Maryland facility copies of the attached notice. Copies of the notice, after being signed by the Agency's duly authorized representative, shall be posted by the Agency within thirty (30) calendar days of the date this decision becomes final, and shall remain posted for sixty (60) consecutive days, in conspicuous places, including all places where notices to employees are customarily posted. The Agency shall take reasonable steps to ensure that said notices are not altered, defaced, or covered by any other material. The original signed notice is to be submitted to the Compliance Officer at the address cited in the paragraph entitled "Implementation of the Commission's Decision," within ten (10) calendar days of the expiration of the posting period. IMPLEMENTATION OF THE COMMISSION'S DECISION (K0610) Compliance with the Commission's corrective action is mandatory. The Agency shall submit its compliance report within thirty (30) calendar days of the completion of all ordered corrective action. The report shall be submitted to the Compliance Officer, Office of Federal Operations, Equal Employment Opportunity Commission, P.O. Box 77960, Washington, DC 20013. The Agency's report must contain supporting documentation, and the Agency must send a copy of all submissions to the Complainant. If the Agency does not comply with the Commission's order, the Complainant may petition the Commission for enforcement of the order. 29 C.F.R. § 1614.503(a). The Complainant also has the right to file a civil action to enforce compliance with the Commission's order prior to or following an administrative petition for enforcement. See 29 C.F.R. §§ 1614.407, 1614.408, and 29 C.F.R. § 1614.503(g). Alternatively, the Complainant has the right to file a civil action on the underlying complaint in accordance with the paragraph below entitled "Right to File A Civil Action." 29 C.F.R. §§ 1614.407 and 1614.408. A civil action for enforcement or a civil action on the underlying complaint is subject to the deadline stated in 42 U.S.C. 2000e-16(c) (1994 & Supp. IV 1999). If the Complainant files a civil action, the administrative processing of the complaint, including any petition for enforcement, will be terminated. See 29 C.F.R. § 1614.409. STATEMENT OF RIGHTS - ON APPEAL RECONSIDERATION (M0610) The Commission may, in its discretion, reconsider the decision in this case if the Complainant or the Agency submits a written request containing arguments or evidence which tend to establish that: 1. The appellate decision involved a clearly erroneous interpretation of material fact or law; or 2. The appellate decision will have a substantial impact on the policies, practices, or operations of the Agency. Requests to reconsider, with supporting statement or brief, must be filed with the Office of Federal Operations (OFO) within thirty (30) calendar days of receipt of this decision or within twenty (20) calendar days of receipt of another party's timely request for reconsideration. See 29 C.F.R. § 1614.405; Equal Employment Opportunity Management Directive for 29 C.F.R. Part 1614 (EEO MD-110), at 9-18 (November 9, 1999). All requests and arguments must be submitted to the Director, Office of Federal Operations, Equal Employment Opportunity Commission, P.O. Box 77960, Washington, DC 20013. In the absence of a legible postmark, the request to reconsider shall be deemed timely filed if it is received by mail within five days of the expiration of the applicable filing period. See 29 C.F.R. § 1614.604. The request or opposition must also include proof of service on the other party. Failure to file within the time period will result in dismissal of your request for reconsideration as untimely, unless extenuating circumstances prevented the timely filing of the request. Any supporting documentation must be submitted with your request for reconsideration. The Commission will consider requests for reconsideration filed after the deadline only in very limited circumstances. See 29 C.F.R. § 1614.604(c). COMPLAINANT'S RIGHT TO FILE A CIVIL ACTION (R0610) This is a decision requiring the Agency to continue its administrative processing of your complaint. However, if you wish to file a civil action, you have the right to file such action in an appropriate United States District Court within ninety (90) calendar days from the date that you receive this decision. In the alternative, you may file a civil action after one hundred and eighty (180) calendar days of the date you filed your complaint with the Agency, or filed your appeal with the Commission. If you file a civil action, you must name as the defendant in the complaint the person who is the official Agency head or department head, identifying that person by his or her full name and official title. Failure to do so may result in the dismissal of your case in court. "Agency" or "department" means the national organization, and not the local office, facility or department in which you work. Filing a civil action will terminate the administrative processing of your complaint. RIGHT TO REQUEST COUNSEL (Z0610) If you decide to file a civil action, and if you do not have or cannot afford the services of an attorney, you may request from the Court that the Court appoint an attorney to represent you and that the Court also permit you to file the action without payment of fees, costs, or other security. See Title VII of the Civil Rights Act of 1964, as amended, 42 U.S.C. § 2000e et seq.; the Rehabilitation Act of 1973, as amended, 29 U.S.C. §§ 791, 794(c). The grant or denial of the request is within the sole discretion of the Court. Filing a request for an attorney with the Court does not extend your time in which to file a civil action. Both the request and the civil action must be filed within the time limits as stated in the paragraph above ("Right to File A Civil Action"). FOR THE COMMISSION: ______________________________ Carlton M. Hadden, Director Office of Federal Operations __2/10/11________________ Date 1 On March 18, 2008, Complainant attested that, to the best of his recollection, he filed his most recent formal complaint in 2005 and had two cases pending on appeal before the Commission. 2 The Agency's final decision referred to the K-2103 non-selection as claim 1 and the K-2116 non-selection as claim 2. Because Complainant's K-2116 non-selection occurred before his K-2103 non-selection, we have re-numbered the claims. 3 It appears that the Agency is referring to the ranking criteria. The vacancy announcement stated the ranking criteria but did not specifically mention any KSAs. 4 P4, P5, and P6 attested that they separately read the applications, gave points to each application based upon the pre-established assessment criteria, and convened to reach an agreement on the candidates' final scores. 5 Based on this finding, it is not necessary to address Complainant's non-selection in claim 2 because he would not be entitled to further relief. ?? ?? ?? ?? 2 0120092511 U.S. EQUAL EMPLOYMENT OPPORTUNITY COMMISSION Office of Federal Operations P.O. Box 77960 Washington, DC 20013 2 0120092511