Marty E. Bakken, Complainant, v. Ray H. LaHood, Secretary, Department of Transportation (Federal Aviation Administration), Agency. Appeal No. 0120093529 Hearing No. 570-2007-00887X Agency No. 2005-19708-FAA-02 DECISION Complainant timely filed an appeal from the Agency’s July 23, 2009, final decision concerning his equal employment opportunity (EEO) complaint alleging employment discrimination in violation of the Age Discrimination in Employment Act of 1967 (ADEA), as amended, 29 U.S.C. § 621 et seq. The Commission accepts the appeal pursuant to 29 C.F.R. § 1614.405(a). For the following reasons, the Commission For the following reasons, the Commission AFFIRMS in part and REVERSES in part the Agency's final decision. ISSUES PRESENTED The issues presented are: (1) whether Complainant has established that he was subjected discrimination based on age and reprisal when he was not selected for Agency Air Traffic Control Specialist positions; (2) whether Complainant has established that he was subjected to harassment as alleged. BACKGROUND At the time of events giving rise to this complaint, Complainant worked as an Air Traffic Control Specialist, FV-2152-H, at the Agency’s Automated Flight Service Station (AFSS) in St. Petersburg, Florida. Report of Investigation (ROI), at 2. In November 2004, Complainant applied for an Air Traffic Control Specialist (ATCS) position at the Agency’s Atlanta Air Route Traffic Control Center under Vacancy Announcement No. ASO-05-A032, but was not selected. Id. Subsequently, the Agency determined that a private contractor, Lockheed Martin, was to assume control of the AFSS. Id. As a result, Complainant became a displaced employee on February 22, 2005. Id. Thereafter, Complainant submitted additional applications for ATCS positions under Vacancy Announcement Nos. ACE-AAT-05-ATC6-77877, ACE-AAT-05-ATC7-77896, and ACE-AAT-05-ATC8-77905 (National Bid Positions), which were advertised specifically for displaced FV-2152 AFSS employees. Id. Selections were made in May 2005, but Complainant was again not selected. Id.1 Complainant filed two formal complaints, on March 22 and June 22, 2005, alleging that the Agency subjected him to discrimination based on age (42) and in reprisal for prior protected EEO activity under the ADEA when: 1. he submitted a bid for an Air Traffic Control Specialist position at the Atlanta Air Route Traffic Control Center, under Vacancy Announcement Number ASO-05-A032-76107, and was not selected2; 2. he was not selected for Vacancy Announcement Nos. ACE-AAT-05-ATC8-77905, ACE-AAT-05-ACT-77896, and ACE-AAT-05-ATC6-77877 (National Bid Positions); and 3. he subjected to a hostile work environment when: a. the Facilities Manager remarked that the people who Complainant had been contacting in Washington had been instructed to hang up on him; b. the Facilities Manager remarked, “Yeah, I just got a call asking what’s up with [Complainant] . . . . Can you put a lid on him?”; and c. on June 2, 2005, when he was scheduled to have his job interview with Lockheed Martin, the Facilities Manager told the Lockheed Martin representative to call him if Complainant became hostile.3 At the conclusion of the investigation, the Agency provided Complainant with a copy of the report of investigation and notice of his right to request a hearing before an EEOC Administrative Judge (AJ). Complainant requested a hearing but the AJ assigned to the case dismissed the the hearing request on the grounds that Complainant failed to comply with the AJ’s orders. The AJ remanded the complaint to the Agency, and the Agency issued a final decision pursuant to 29 C.F.R. § 1614.110(b). The decision concluded that Complainant failed to prove that the Agency subjected him to discrimination as alleged. Specifically, with respect to Complainant’s nonselection to the Atlanta Control Center position, under Announcement Number ASO-05-A032-76107, the Agency noted that Complainant failed to establish a prima face case based on age. Final Agency Decision, at 12. The Agency noted that, although Complainant was 42 and was eligible, with 17 years of experience, he was not placed on the best-qualified list, nor did he allege that he was older than the selectees. Id. The Agency also noted that it articulated legitimate, nondiscriminatory reasons for its actions; namely, that the first selectee had over 21 years of experience and the second selectee had over 17 years of experience. Id. The Agency also noted that the two named alternates for the position each had over 15 years of experience. Id. The Agency further found that Complainant failed to establish pretext because, among other things, all of the selectees were over the age of 40. Id. at 13 In regard to Complainant’s claim that he was not selected for Vacancy Announcement Nos. ACE-AAT-05-ATC8-77905, ACE-AAT-05-ACT-77896, and ACE-AAT-05-ATC6-77877 (National Bid Positions), the Agency noted that although Complainant established a prima facie case of discrimination based on age, he failed to do so with respect to reprisal. Id. at 13. The Agency noted that there was no evidence that any one involved in the above selections knew Complainant or was aware of his prior protected activity. Id. The Agency also noted that it established legitimate, nondiscriminatory reasons for its actions. Id. at 14. In particular, the Agency noted that a special crediting plan was used to grade and rank candidates in order to make selections for the positions. Id. The Agency noted that this crediting plan evaluated candidates based on job-related knowledge, skills, and abilities necessary to perform the positions. Id. The Agency noted that each applicant received a numeric score, and Complainant’s score was lower than 96 percent of all the selectees. Id. The Agency also found no evidence of pretext. Specifically, the Agency noted that its crediting plan relating to the grading criteria for the positions was confidential, and therefore it was not obligated to produce it. Id. The Agency noted that the Commission has previously upheld the withholding of crediting plans in the EEO complaint process on the basis of confidentiality. Id. Lastly, the Agency found that it its conduct toward Complainant was not sufficiently severe or pervasive to rise to the level of a hostile work environment. Id. at 15. The Agency also noted that Complainant’s correspondence with persons in Washington, which apparently led to the Facilties Manager’s comments, pertained to accounting issues with the Agency’s College Training Initiative Program. The Agency further noted that although Complainant sought this information in connection with his age discrimination complaint, there was no reference by either Complainant or anyone he contacted in Washington as to his EEO activity. CONTENTIONS ON APPEAL Complainant has not filed a brief on appeal. On appeal, the Agency contends that several of the selectees for the Atlanta Control Center position were over the age of 40. Agency’s Appeal Brief, at 2. Regarding the National Bid positions, the Agency contends that, although Complainant established a prima facie case based on age, he failed to do so with respect to reprisal. Id. at 3. The Agency also contends that it articulated legitimate, nondiscriminatory reasons for its actions; namely, that its selection process was properly administered. Id. ANALYSIS AND FINDINGS Standard of Review As this is an appeal from a decision issued without a hearing, pursuant to 29 C.F.R. § 1614.110(b), the Agency's decision is subject to de novo review by the Commission. 29 C.F.R. § 1614.405(a). See Equal Employment Opportunity Management Directive for 29 C.F.R. Part 1614, at Chapter 9, § VI.A. (Nov. 9, 1999) (explaining that the de novo standard of review “requires that the Commission examine the record without regard to the factual and legal determinations of the previous decision maker,” and that EEOC “review the documents, statements, and testimony of record, including any timely and relevant submissions of the parties, and . . . issue its decision based on the Commission’s own assessment of the record and its interpretation of the law”). Disparate Treatment To prevail in a disparate treatment claim such as this, complainant must satisfy the three-part evidentiary scheme fashioned by the Supreme Court in McDonnell Douglas Corp. v. Green, 411 U.S. 792 (1973). Complainant must initially establish a prima facie case by demonstrating that he or she was subjected to an adverse employment action under circumstances that would support an inference of discrimination. Furnco Construction Co. v. Waters, 438 U.S. 567, 576 (1978). Proof of a prima facie case will vary depending on the facts of the particular case. McDonnell Douglas, 411 U.S. at 804 n. 14. The burden then shifts to the agency to articulate a legitimate, nondiscriminatory reason for its actions. Texas Dep’t of Community Affairs v. Burdine, 450 U.S. 248, 253 (1981). To ultimately prevail, complainant must prove, by a preponderance of the evidence, that the agency's explanation is pretextual. Reeves v. Sanderson Plumbing Products, Inc., 530 U.S. 133, 143 (2000); St. Mary's Honor Center v. Hicks, 509 U.S. 502, 519 (1993). Reprisal Discrimination Complainant may establish a prima facie case of reprisal discrimination by presenting facts that, if unexplained, reasonably give rise to an inference of discrimination. Shapiro v. Soc. Sec. Admin., EEOC Request No. 05960403 (Dec. 6, 1996) (citing McDonnell Douglas Corp. v. Green, 411 U.S. 792, 802 (1973)). Specifically, in a reprisal claim, and in accordance with the burdens set forth in McDonnell Douglas, Hochstadt v. Worcester Foundation for Experimental Biology, 425 F. Supp. 318, 324 (D. Mass.), aff'd, 545 F.2d 222 (1st Cir. 1976), and Coffman v. Dep’t of Veteran Affairs, EEOC Request No. 05960473 (Nov. 20, 1997), a complainant may establish a prima facie case of reprisal by showing that: (1) he or she engaged in a protected activity; (2) the agency was aware of the protected activity; (3) subsequently, he or she was subjected to adverse treatment by the agency; and (4) a nexus exists between the protected activity and the adverse treatment. Whitmire v. Dep’t of the Air Force, EEOC Appeal No. 01A00340 (Sept. 25, 2000). Complainant did not allege reprisal discrimination with regard to the Atlanta Air Route Traffic Control Center position, and he cannot establish a prima facie case of reprisal with regard to the National Bid positions. The Agency has noted, without contest, that the selecting officials for the positions in question did not know Complainant and were unaware of his protected activity. As there is no other evidence from which to infer a prima facie case of reprisal discrimination as regards these positions, Complainant cannot establish his claim. With regard to Complainant’s harassment claim, Complainant neither asserted, nor is there any evidence, that the Facilities Manager was aware of Complainant’s protected activity. Accordingly, we find no basis to infer a prima facie case of reprisal with regard to this claim. Age Discrimination Under the ADEA, it is "unlawful for an employer . . . to fail or refuse to hire or to discharge any individual or otherwise discriminate against any individual with respect to his compensation, terms, conditions, or privileges of employment, because of such individual's age." 29 U.S.C. § 623(a)(1). As a practical matter, Complainant may establish a prima facie case of age discrimination by showing that he applied and was qualified for a position, and was not selected in favor of someone substantially younger than he. O'Connor v. Consolidated Coin Caterers Corp., 517 U.S. 308, 312-13 (1996); McDonnell Douglas, 411 U.S. at 802. Nonselection for Vacancy No. ASO-05-A032 With respect to the Atlanta Air Route Traffic Control Center position, we find that Complainant has failed to establish a prima facie case of age discrimination. While Complainant established that he was over 40 years of age and not selected, he failed to establish that a significantly younger person was selected instead. Although the record is does not specify the ages of the selectees, the Agency noted that all were above the age of 40. Further, there is no dispute that the first selectee had over 21 years of experience and the second selectee had over 17 years of experience, which was equal to or greater than Complainant’s 17 years of experience. ROI, Ex. F6a. Accordingly, the evidence is insufficient to raise an inference of discrimination based on age. Nonselection for National Bid Positions Complainant has established a prima facie case of age discrimination with regard to these positions, in that he applied and was qualified for the positions, and was not selected in favor of selectees who were outside of his protected age group.4 The burden of production now shifts to the Agency to articulate a legitimate, non-discriminatory explanation for not selecting Complainant. Burdine, 450 U.S. at 253. The Agency offers as its non-discriminatory explanation that the selection process was properly administered. The Agency noted in its final decision that a special crediting plan was used to grade and rank candidates, but did not produce the plan, contending it was confidential. Further, the Agency noted that Complainant received a lower rated score than most of the selectees, but did not provide any information about the bases, factors, or assessments motivating its decision. Such a non-descriptive and vague explanation does not satisfy the Agency's burden to produce a legitimate, nondiscriminatory reason for its actions. While the agency's burden of production is not onerous, it must nevertheless provide a specific, clear, and individualized explanation for the treatment accorded the affected employee. See Wilson v. Soc. Sec. Admin., EEOC Appeal No. 01A50140 (Mar. 10, 2006) (finding age discrimination based on the agency’s failure to carry its burden and provide information about the bases, factors, or assessments motivating its decision to not select complainant); Eubanks v. Dep’t of Housing and Urban Development, EEOC Request No. 01A40070 (Sep. 14, 2005) (finding age and sex discrimination based on the agency's reliance on a summary of the mechanics of its selection process and subsequent failure to meet its burden to produce an “individualized explanation” for why it did not select the complainant for the relevant position); Lorenzo v. Dep’t of Defense, EEOC Request No. 05950931 (Nov. 6, 1997) (finding race discrimination based the agency's failure to carry its burden and “adequately explain” why complainant was not selected for the position). Therefore, we find that the Agency failed to carry its burden to articulate a legitimate, non-discriminatory reason for its action. We note that although we have upheld the confidentiality of crediting plans, we have only done so when the record adequately provided enough information to sufficiently determine the Agency’s legitimate, non-discriminatory explanation for the non-selection. See Fausto v. Dep’t of the Interior, EEOC Appeal No. 01941292 (Oct. 28, 1994) (upholding the confidentiality of the agency’s crediting plan because the record provided enough information without the plan in order to make a determination on complainant’s claim), req. for recon. den’d, EEOC request No. 05950181 (May 9, 1996). Therefore, we find that Complainant has established that he was discriminated against based on age when he was not selected to the National Bid Air Traffic Control Specialist positions. Harassment With respect to Complainant’s claim that he was subjected to a hostile work environment, we find that under the standards set forth in Harris v. Forklift Systems, Inc., 510 U.S. 17 (1993), Complainant's claim of hostile work environment must fail. We find that assuming, arguendo, that all of the incidents occurred as Complainant stated, he nonetheless has failed to show that the incidents were severe or pervasive enough to establish a hostile work environment. See Enforcement Guidance on Harris v. Forklift Systems, Inc., EEOC Notice No. 915.002 (Mar. 8, 1994). CONCLUSION Based on a thorough review of the record and the contentions on appeal, including those not specifically addressed herein, we AFFIRM the Agency’s final decision with respect to claims 1 and 3; we REVERSE the Agency’s final decision with respect to claim 2, and REMAND the case to the Agency for further action consistent with this decision and the Order of the Commission, below. ORDER Within sixty (60) calendar days of this decision becoming final, the Agency is ORDERED to take the following remedial actions5: 1. The Agency shall offer Complainant retroactive placement n the position of Air Traffic Control Specialist as announced in Vacancy Announcement Nos. ACE-AAT-05-ATC6-77877, ACE-AAT-05-ATC7-77896, and ACE-AAT-05-ATC8-77905, or a substantially equivalent position within the same commuting area(s). Complainant shall be allowed fifteen (15) calendar days to accept or decline the position. Should Complainant decline the offer, the date of declination shall serve as the end date for purposes of calculating back pay and benefits. 2. The Agency shall determine the appropriate amount of back pay, with interest, and other benefits due Complainant, pursuant to 29 C.F.R, § 1614.501. The back pay shall include salary increases based on satisfactory work performance. The Complainant shall cooperate in the Agency's efforts to compute the amount of back pay and benefits due, and shall provide all relevant information requested by the Agency. If there is a dispute regarding the exact amount of back pay and/or benefits, the Agency shall issue a check to the Complainant for the undisputed amount within sixty (60) calendar days of the date the Agency determines the amount it believes to be due. The Complainant may petition for enforcement or clarification of the amount in dispute. The petition for clarification or enforcement must be filed with the Compliance Officer, at the address referenced in the statement entitled “Implementation of the Commission's Decision;” 3. Provide four hours of training to the responsible management officials, with special emphasis on the ADEA. 4. The Agency shall consider taking appropriate disciplinary action against the responsible Agency officials still employed by the Agency. If the Agency decides to take disciplinary action, it shall identify the action taken. If the Agency decides not to take disciplinary action, it shall set forth the reasons(s) for its decision not to impose discipline. If any of the responsible Agency officials have left the Agency's employment, the Agency shall furnish documentation of their departure date(s). The Commission does not consider training to be a disciplinary action. The Agency is further directed to submit a report of compliance, as provided in the statement entitled “Implementation of the Commission's Decision,” The report shall include documentation indicating that the corrective action has been implemented. POSTING ORDER (G0610) The Agency is ordered to post at its Automated Flight Service Station (AFSS) in St. Petersburg, Florida, copies of the attached notice. Copies of the notice, after being signed by the Agency's duly authorized representative, shall be posted by the Agency within thirty (30) calendar days of the date this decision becomes final, and shall remain posted for sixty (60) consecutive days, in conspicuous places, including all places where notices to employees are customarily posted. The Agency shall take reasonable steps to ensure that said notices are not altered, defaced, or covered by any other material. The original signed notice is to be submitted to the Compliance Officer at the address cited in the paragraph entitled “Implementation of the Commission's Decision,” within ten (10) calendar days of the expiration of the posting period. IMPLEMENTATION OF THE COMMISSION'S DECISION (K0610) Compliance with the Commission's corrective action is mandatory. The Agency shall submit its compliance report within thirty (30) calendar days of the completion of all ordered corrective action. The report shall be submitted to the Compliance Officer, Office of Federal Operations, Equal Employment Opportunity Commission, P.O. Box 77960, Washington, DC 20013. The Agency's report must contain supporting documentation, and the Agency must send a copy of all submissions to the Complainant. If the Agency does not comply with the Commission's order, the Complainant may petition the Commission for enforcement of the order. 29 C.F.R. § 1614.503(a). The Complainant also has the right to file a civil action to enforce compliance with the Commission's order prior to or following an administrative petition for enforcement. See 29 C.F.R. §§ 1614.407, 1614.408, and 29 C.F.R. § 1614.503(g). Alternatively, the Complainant has the right to file a civil action on the underlying complaint in accordance with the paragraph below entitled “Right to File a Civil Action.” 29 C.F.R. §§ 1614.407 and 1614.408. A civil action for enforcement or a civil action on the underlying complaint is subject to the deadline stated in 42 U.S.C. 2000e-16(c) (1994 & Supp. IV 1999). If the Complainant files a civil action, the administrative processing of the complaint, including any petition for enforcement, will be terminated. See 29 C.F.R. § 1614.409. STATEMENT OF RIGHTS - ON APPEAL RECONSIDERATION (M0610) The Commission may, in its discretion, reconsider the decision in this case if the Complainant or the Agency submits a written request containing arguments or evidence which tend to establish that: 1. The appellate decision involved a clearly erroneous interpretation of material fact or law; or 2. The appellate decision will have a substantial impact on the policies, practices, or operations of the Agency. Requests to reconsider, with supporting statement or brief, must be filed with the Office of Federal Operations (OFO) within thirty (30) calendar days of receipt of this decision or within twenty (20) calendar days of receipt of another party's timely request for reconsideration. See 29 C.F.R. § 1614.405; Equal Employment Opportunity Management Directive for 29 C.F.R. Part 1614 (EEO MD-110), at 9-18 (Nov. 9, 1999). All requests and arguments must be submitted to the Director, Office of Federal Operations, Equal Employment Opportunity Commission, P.O. Box 77960, Washington, DC 20013. In the absence of a legible postmark, the request to reconsider shall be deemed timely filed if it is received by mail within five days of the expiration of the applicable filing period. See 29 C.F.R. § 1614.604. The request or opposition must also include proof of service on the other party. Failure to file within the time period will result in dismissal of your request for reconsideration as untimely, unless extenuating circumstances prevented the timely filing of the request. Any supporting documentation must be submitted with your request for reconsideration. The Commission will consider requests for reconsideration filed after the deadline only in very limited circumstances. See 29 C.F.R. § 1614.604(c). COMPLAINANT’S RIGHT TO FILE A CIVIL ACTION (T0610) This decision affirms the Agency’s final decision/action in part, but it also requires the Agency to continue its administrative processing of a portion of your complaint. You have the right to file a civil action in an appropriate United States District Court within ninety (90) calendar days from the date that you receive this decision on both that portion of your complaint which the Commission has affirmed and that portion of the complaint which has been remanded for continued administrative processing. In the alternative, you may file a civil action after one hundred and eighty (180) calendar days of the date you filed your complaint with the Agency, or your appeal with the Commission, until such time as the Agency issues its final decision on your complaint. If you file a civil action, you must name as the defendant in the complaint the person who is the official Agency head or department head, identifying that person by his or her full name and official title. Failure to do so may result in the dismissal of your case in court. “Agency” or “department” means the national organization, and not the local office, facility or department in which you work. If you file a request to reconsider and also file a civil action, filing a civil action will terminate the administrative processing of your complaint. RIGHT TO REQUEST COUNSEL (Z0610) If you decide to file a civil action, and if you do not have or cannot afford the services of an attorney, you may request from the Court that the Court appoint an attorney to represent you and that the Court also permit you to file the action without payment of fees, costs, or other security. See Title VII of the Civil Rights Act of 1964, as amended, 42 U.S.C. § 2000e et seq.; the Rehabilitation Act of 1973, as amended, 29 U.S.C. §§ 791, 794(c). The grant or denial of the request is within the sole discretion of the Court. Filing a request for an attorney with the Court does not extend your time in which to file a civil action. Both the request and the civil action must be filed within the time limits as stated in the paragraph above (“Right to File a Civil Action”). FOR THE COMMISSION: ______________________________ Carlton M. Hadden, Director Office of Federal Operations August 9, 2011 Date 1 On October 1, 2005, Complainant’s employment ended with the Agency due to a Reduction in Force (RIF). 2 Complainant did not allege reprisal with respect to this claim. 3 In a letter dated February 15, 2006, the Agency consolidated the two complaints. The Agency also informed Complainant that his consolidated complaint came within the definition of a class complaint currently pending in U.S. District Court. Thereafter, on March 10, 2006, the agency issued a final decision dismissing Complainant's individual consolidated EEO complaint on the grounds that it is the basis of a pending civil action in a U.S. District Court. In Marty E. Bakken v. Dep’t of Transportation, EEOC Appeal No. 0120062948 (Jan. 16, 2007), we reversed the Agency’s March 10, 2006, decision, finding that the Agency failed to establish that the claims in Complainant’s complaint pending before the U.S. District Court were identical to the claims raised herein. 4 While the exact ages of the selectees were not included in the record, the record does reflect that at least 31 of the multiple selectees were under the age of 40 at the time of selection. 5 We note that under the ADEA, Complainant, although a prevailing party, is entitled to neither attorney’s fees nor compensatory damages, as the ADEA makes no provision for these remedies. --------------- ------------------------------------------------------------ --------------- ------------------------------------------------------------ 2 0120093529 U.S. EQUAL EMPLOYMENT OPPORTUNITY COMMISSION Office of Federal Operations P.O. Box 77960 Washington, DC 20013 2 0120093529