Linda F. Riviera, Complainant, v. Christopher J. Scolese, Acting Administrator, National Aeronautics and Space Administration, Agency. Appeal No. 0120111416 Agency No. NCN-08-JSC-A031 DECISION On January 13, 2011, Complainant filed an appeal from the Agency’s December 12, 2010, final decision concerning her equal employment opportunity (EEO) complaint alleging employment discrimination in violation of Title VII of the Civil Rights Act of 1964 (Title VII), as amended, 42 U.S.C. § 2000e et seq. The Commission deems the appeal timely and accepts it pursuant to 29 C.F.R. § 1614.405(a). BACKGROUND Complainant filed an EEO complaint alleging that the Agency discriminated against her on the basis of sex (female) when she was subjected to a hostile work environment from March 2006 through November 2007. The matter was investigated. Following the investigation, on January 8, 2010, the Agency issued a final decision finding that the Agency was liable for the harassment Complainant faced in the workplace. The Agency’s decision finding discrimination ordered a supplemental investigation regarding Complainant’s evidence of damages, relief sought, and attorney’s fees and costs. On February 26, 2010, Complainant submitted her evidence in support of her claim of damages. The Agency had the matter investigated. However, the matter was reassigned to different investigators. On August 31, 2010, Complainant submitted additional information and the attorney’s fees and costs. Despite calls from Complainant’s attorney and assertions by the Agency that the matter was “on the fast track,” the Agency did not issue its final decision regarding damages and attorney’s fees and costs until December 12, 2010. In its decision, the Agency awarded Complainant $295.00 and 14 hours of sick leave in past pecuniary damages; $3,025.00 and 148 hours of sick leave in future pecuniary damages; and $15,000.00 in compensatory damages. The Agency also awarded Complainant $ 14,594.29 in attorney’s fees and costs. The Agency found that Complainant’s attorney (Attorney) provided sufficient evidence in support of her hourly rate of $275.00 for her services as well as $190 for the services of her associate (Associate). The Agency also found that the Attorney’s bill for 59.45 hours was reasonable even though the hours were not divided by the Attorney or the Associate and not itemized by the type of activity done by the counsel. The Agency agreed that the attorney’s fees and costs were reasonable and determined that Complainant’s attorney was entitled to the full amount she requested. The Attorney appealed the Agency’s final decision solely on the issue of attorney’s fees and costs. The Attorney indicated that Complainant incurred additional fees and costs during the Agency’s investigation regarding the issue of damages. The Attorney noted that the changes in investigator and the Agency’s failure to timely issue a decision on damages resulted in the additional fees and costs. The Attorney attempted to raise the additional fees and costs with the Agency, however, the Agency failed to consider the additional fees and costs. In support of the appeal, the Attorney provided additional hours and costs accrued working on Complainant’s damages claim from August 1, 2010 though December 20, 2010. The Attorney requested fees and costs in the amount of $ 6,315.98. The Attorney indicated that she worked 20.3 hours at a rate of $275 per hour. The Associate worked 2.1 hours at a rate of $195 and the Paralegal worked 3.3 hours at a rate of $75. The Attorney also noted that Complainant was asked to overnight documents by one of the investigators pertaining to her damages award which cost $45.10. The Attorney also mailed letters on Complainant’s behalf to the Agency inquiring about the Agency’s delays in processing Complainant’s claim for damages. The Attorney indicated that she incurred an additional $31.38 in postage fees. Therefore, the Attorney asks that the Commission award her the additional fees and costs incurred pursuing Complainant’s claim for damages. ANALYSIS AND FINDINGS As this is an appeal from a decision issued without a hearing, pursuant to 29 C.F.R. § 1614.110(b), the Agency's decision is subject to de novo review by the Commission. 29 C.F.R. § 1614.405(a). See Equal Employment Opportunity Management Directive for 29 C.F.R. Part 1614, at Chapter 9, § VI.A. (November 9, 1999) (explaining that the de novo standard of review “requires that the Commission examine the record without regard to the factual and legal determinations of the previous decision maker,” and that EEOC “review the documents, statements, and testimony of record, including any timely and relevant submissions of the parties, and . . . issue its decision based on the Commission’s own assessment of the record and its interpretation of the law”). By federal regulation, the Agency is required to award attorney’s fees for the successful processing of an EEO complaint in accordance with existing case law and regulatory standards. EEOC Regulation 29 C.F.R. § 1614.501(e)(1)(ii). To determine the proper amount of the fee, a lodestar amount is reached by calculating the number of hours reasonably expended by the attorney on the complaint multiplied by a reasonable hourly rate. Blum v. Stenson, 465 U.S. 886 (1984); Hensley v. Eckerhart, 461 U.S. 424 (1983). There is a strong presumption that the number of hours reasonably expended multiplied by a reasonable hourly rate, the lodestar, represents a reasonable fee, but this amount may be reduced or increased in consideration of the degree of success, quality of representation, and long delay caused by the Agency. 29 C.F.R. § 1614.501(e)(2)(ii)(B). The circumstances under which the lodestar may be adjusted are extremely limited, and are set forth in Equal Employment Opportunity Management Directive for 29 C.F.R. Part 1614 (EEO MD-110), 11-7. (November 9, 1999). A fee award may be reduced: in cases of limited success; where the quality of representation was poor; the attorney’s conduct resulted in undue delay or obstruction of the process; or where settlement likely could have been reached much earlier, but for the attorney’s conduct. Id. The party seeking to adjust the lodestar, either up or down, has the burden of justifying the deviation. Id. at p. 11-8. As an initial matter, we note that Complainant prevailed when she was awarded pecuniary and non-pecuniary damages with respect to her claim of harassment. Upon review, we find that, based on the Attorney’s submissions that Complainant accrued additional attorney’s fees and costs pursuing her claim for damages. The Agency has already found that the Attorney’s hourly rate of $275 was reasonable. As for the Associate, the Agency indicated that a reasonable rate for an associate was from $228-235 per hour. The Associate billed at a rate of $195 per hour for her activities conducted after August 1, 2010. This was a slight increase from the rate of $190 billed for services provided before August 1, 2010. We note that although the Associate’s billable rate increased to $195, it was still within the range of reasonable as determined by the Agency. A review of the entries provided by the Attorney indicates that her representation continued with Complainant from August 2010 through December 2010. The reason for the Attorney’s continued involvement with Complainant’s case was due to the delays by the Agency in processing Complainant’s claim for damages. The record showed that the Agency changed investigators during the investigation regarding damages. Despite getting supporting documentation from Complainant in February 2010, the Agency did not issue a final decision until December 2010. We find that the Attorney’s request for additional fees based on 20.3 hours worked by the Attorney, 2.1 hours worked by the Associate, and 3.3 hours worked by the Paralegal, was reasonable. We note that the Attorney also requested $ 76.48 in costs for postage and overnight delivery. There is no evidence to support the request for such fees. Accordingly, we cannot provide for those costs. Based on our review of the record, the agency is ordered to pay $ 6,239.50 for the additional fees incurred for the legal work performed by the Attorney, the Associate and the Paralegal. CONCLUSION Therefore, after a careful review of the record, including Complainant’s contentions on appeal, we AFFIRM the Agency’s award of compensatory damages to Complainant. We MODIFY the Agency’s award of compensatory damages in granting Complainant’s request for additional attorney’s fees and costs and REMAND this case to the Agency to take remedial action in accordance with the Order below. ORDER The Agency shall issue a check to the Attorney in the amount of $ 6,239.50. The Agency shall submit a report of compliance, as provided in the statement entitled “Implementation of the Commission’s Decision.” The report shall include documentary evidence that the corrective action has been implemented. ATTORNEY'S FEES (H0610) If Complainant has been represented by an attorney (as defined by 29 C.F.R. § 1614.501(e)(1)(iii)), he/she is entitled to an award of reasonable attorney's fees incurred in the processing of the complaint. 29 C.F.R. § 1614.501(e). The award of attorney's fees shall be paid by the Agency. The attorney shall submit a verified statement of fees to the Agency -- not to the Equal Employment Opportunity Commission, Office of Federal Operations -- within thirty (30) calendar days of this decision becoming final. The Agency shall then process the claim for attorney's fees in accordance with 29 C.F.R. § 1614.501. IMPLEMENTATION OF THE COMMISSION’S DECISION (K0610) Compliance with the Commission’s corrective action is mandatory. The Agency shall submit its compliance report within thirty (30) calendar days of the completion of all ordered corrective action. The report shall be submitted to the Compliance Officer, Office of Federal Operations, Equal Employment Opportunity Commission, P.O. Box 77960, Washington, DC 20013. The Agency’s report must contain supporting documentation, and the Agency must send a copy of all submissions to the Complainant. If the Agency does not comply with the Commission’s order, the Complainant may petition the Commission for enforcement of the order. 29 C.F.R. § 1614.503(a). The Complainant also has the right to file a civil action to enforce compliance with the Commission’s order prior to or following an administrative petition for enforcement. See 29 C.F.R. §§ 1614.407, 1614.408, and 29 C.F.R. § 1614.503(g). Alternatively, the Complainant has the right to file a civil action on the underlying complaint in accordance with the paragraph below entitled “Right to File A Civil Action.” 29 C.F.R. §§ 1614.407 and 1614.408. A civil action for enforcement or a civil action on the underlying complaint is subject to the deadline stated in 42 U.S.C. 2000e-16(c) (1994 & Supp. IV 1999). If the Complainant files a civil action, the administrative processing of the complaint, including any petition for enforcement, will be terminated. See 29 C.F.R. § 1614.409. STATEMENT OF RIGHTS - ON APPEAL RECONSIDERATION (M0610) The Commission may, in its discretion, reconsider the decision in this case if the Complainant or the Agency submits a written request containing arguments or evidence which tend to establish that: 1. The appellate decision involved a clearly erroneous interpretation of material fact or law; or 2. The appellate decision will have a substantial impact on the policies, practices, or operations of the Agency. Requests to reconsider, with supporting statement or brief, must be filed with the Office of Federal Operations (OFO) within thirty (30) calendar days of receipt of this decision or within twenty (20) calendar days of receipt of another party’s timely request for reconsideration. See 29 C.F.R. § 1614.405; Equal Employment Opportunity Management Directive for 29 C.F.R. Part 1614 (EEO MD-110), at 9-18 (November 9, 1999). All requests and arguments must be submitted to the Director, Office of Federal Operations, Equal Employment Opportunity Commission, P.O. Box 77960, Washington, DC 20013. In the absence of a legible postmark, the request to reconsider shall be deemed timely filed if it is received by mail within five days of the expiration of the applicable filing period. See 29 C.F.R. § 1614.604. The request or opposition must also include proof of service on the other party. Failure to file within the time period will result in dismissal of your request for reconsideration as untimely, unless extenuating circumstances prevented the timely filing of the request. Any supporting documentation must be submitted with your request for reconsideration. The Commission will consider requests for reconsideration filed after the deadline only in very limited circumstances. See 29 C.F.R. § 1614.604(c). COMPLAINANT’S RIGHT TO FILE A CIVIL ACTION (T0610) This decision affirms the Agency’s final decision/action in part, but it also requires the Agency to continue its administrative processing of a portion of your complaint. You have the right to file a civil action in an appropriate United States District Court within ninety (90) calendar days from the date that you receive this decision on both that portion of your complaint which the Commission has affirmed and that portion of the complaint which has been remanded for continued administrative processing. In the alternative, you may file a civil action after one hundred and eighty (180) calendar days of the date you filed your complaint with the Agency, or your appeal with the Commission, until such time as the Agency issues its final decision on your complaint. If you file a civil action, you must name as the defendant in the complaint the person who is the official Agency head or department head, identifying that person by his or her full name and official title. Failure to do so may result in the dismissal of your case in court. “Agency” or “department” means the national organization, and not the local office, facility or department in which you work. If you file a request to reconsider and also file a civil action, filing a civil action will terminate the administrative processing of your complaint. RIGHT TO REQUEST COUNSEL (Z0610) If you decide to file a civil action, and if you do not have or cannot afford the services of an attorney, you may request from the Court that the Court appoint an attorney to represent you and that the Court also permit you to file the action without payment of fees, costs, or other security. See Title VII of the Civil Rights Act of 1964, as amended, 42 U.S.C. § 2000e et seq.; the Rehabilitation Act of 1973, as amended, 29 U.S.C. §§ 791, 794(c). The grant or denial of the request is within the sole discretion of the Court. Filing a request for an attorney with the Court does not extend your time in which to file a civil action. Both the request and the civil action must be filed within the time limits as stated in the paragraph above (“Right to File A Civil Action”). FOR THE COMMISSION: ______________________________ Carlton M. Hadden, Director Office of Federal Operations July 19, 2011 __________________ Date 2 0120111416 U.S. EQUAL EMPLOYMENT OPPORTUNITY COMMISSION Office of Federal Operations P.O. Box 77960 Washington, DC 20013 2 0120111416