The U.S. Equal Employment Opportunity Commission


Defense Contract Management Agency (DCMA)

ADR Techniques: Mediation
Source of Neutrals: Inhouse, Another Federal Agency
Contact: Charles Miller, Director of EEO
(703) 428-1950

Carolyn J. Perry, Senior Associate General Counsel
Office of General Counsel
(703) 428-1822

Web page: http://www.dcma.mil/
Fiscal Year 2006 2007 2008
Size of Work Force 9,922 9,336  
Pre-Complaint Process
Completed/Ended Counselings 59 76  
Offered ADR 20 37  
Process in ADR 9 16  
Completed ADR 9 16  
Resolved Disputes 3 9  
Formal Complaint Process
Complaints Clousures 55 37  
Offered ADR 3 2  
Processed in ADR 3 2  
Completed ADR 3 2  
Resolved Disputes 3 1  

For FY 2000 through FY 2005, ADR activity was measured in both completed and pending counselings and complaints.

Fiscal Year 2000 2001 2002 2003 2004 2005
Size of Work Force 12,078 11,592 11,335 10,620 11,096 10,842
Pre-Complaint Process
Completed Counselings 122 145 161 85 77 68
Offered ADR N/A N/A 100 59 61 70
Processed in ADR 21 24 20 15 22 20
Completed ADR 21 23 18 17 22 21
Resolved Disputes 14 7 9 11 15 9
Formal Complaint Process
Complaints Filed 78 80 70 41 47 38
Complaints in Inventory 244 234 249 219 177 117
Offered ADR N/A N/A 8 16 18 13
Processed in ADR N/A 9 2 13 9 13
Completed ADR 20 9 2 13 10 14
Resolved Disputes 12 1 0 8 6 11

This page was last modified on October 10, 2008.

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