The U.S. Equal Employment Opportunity Commission


Defense Information Systems Agency (DISA)

ADR Techniques: Mediation
Source of Neutrals: Inhouse, Another Federal Agency, Private Organizations
Contact: Gwen Hicks, Complaints Manager
(703) 607-6464
Alison Stafford
703-607-6459
Web page: http://www.disa.mil
Fiscal Year 2006 2007 2008
Size of Work Force 5,097 5,389  
Pre-Complaint Process
Completed/Ended Counselings 25 19  
Offered ADR 25 19  
Process in ADR 2 0  
Completed ADR 2 0  
Resolved Disputes 0 0  
Formal Complaint Process
Complaints Clousures 19 12  
Offered ADR 0 1  
Processed in ADR 0 1  
Completed ADR 0 1  
Resolved Disputes 0 0  

For FY 2000 through FY 2005, ADR activity was measured in both completed and pending counselings and complaints.

Fiscal Year 2000 2001 2002 2003 2004 2005
Size of Work Force 6,248 6,160 6,063 5,178 5,189 5.041
Pre-Complaint Process
Completed Counselings 92 40 29 26 49 49
Offered ADR N/A N/A 9 2 8 8
Processed in ADR 48 4 6 1 0 0
Completed ADR 48 4 6 1 0 0
Resolved Disputes 48 4 4 1 0 0
Formal Complaint Process
Complaints Filed 22 18 9 15 13 15
Complaints in Inventory 44 49 32 30 34 33
Offered ADR N/A N/A 11 4 13 0
Processed in ADR N/A 14 10 3 6 0
Completed ADR 2 14 10 3 6 0
Resolved Disputes 2 14 7 1 5 0

This page was last modified on October 10, 2008.

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