The U.S. Equal Employment Opportunity Commission
| ADR Techniques: | |
| Source of Neutrals: | |
| Contact: | |
| Web page: |
| Fiscal Year | 2000 | 2001 | 2002 | 2003 | 2004 |
|---|---|---|---|---|---|
| Size of Work Force | 802828 | 749174 | 727648 | 826669 | |
| Pre-Complaint Process | |||||
| Initial Counseling Contacts | 12953 | 9120 | 9634 | 7227 | |
| Offered ADR | N/A | N/A | 4,870 | 3991 | |
| Processed in ADR | 4,293 | 1,586 | 1,477 | 1113 | |
| Completed ADR | 4154 | 1565 | 1610 | 1118 | |
| Resolved Disputes | 3245 | 1063 | 1027 | 790 | |
| Formal Complaint Process | |||||
| Complaints Filed | 4033 | 3614 | 3503 | 3200 | |
| Complaints in Inventory | 11068 | 9677 | 8726 | 7801 | |
| Offered ADR | N/A | N/A | 1,737 | 1648 | |
| Processed in ADR | N/A | 1,179 | 728 | 616 | |
| Completed ADR | 915 | 1,098 | 771 | 625 | |
| Resolved Disputes | 695 | 946 | 595 | 448 | |
This page was last modified on July 5, 2005.