The U.S. Equal Employment Opportunity Commission


Department of Education

ADR Techniques: Mediation
Source of Neutrals: Inhouse
Contact: Director of EEO Group
400 Maryland Avenue, S.W.
Washington, DC 20202-4550
(202) 401-3560
(fax) (202) 205-5760

Frank Furey, Director of Informal Dispute Resolution Center
Office of Hearing and Appeals (OHA)
490 L'Enfant Plaza, SW, Suite 2100A
Washington, DC 20024
(202) 619-9700
(fax) (202) 708-4549
TTD: (202) 619-9731

Web page: http://www.ed-oha.org/idr.html
Fiscal Year 2006 2007
Size of Work Force 4,353  
Pre-Complaint Process
Completed/Ended Counselings 92  
Offered ADR 92  
Process in ADR 7  
Completed ADR 7  
Resolved Disputes 5  
Formal Complaint Process
Complaints Clousures 61  
Offered ADR 0  
Processed in ADR 0  
Completed ADR 0  
Resolved Disputes 0  

For FY 2000 through FY 2005, ADR activity was measured in both completed and pending counselings and complaints.

Fiscal Year 2000 2001 2002 2003 2004 2005
Size of Work Force 4,736 4,852 4,845 4,702 4,614 4,436
Pre-Complaint Process
Completed Counselings 119 63 116 45 53 86
Offered ADR N/A N/A N/A 0 53 86
Processed in ADR 53 16 N/A 0 2 3
Completed ADR 9 16 N/A 0 2 3
Resolved Disputes 3 14 N/A 0 2 3
Formal Complaint Process
Complaints Filed 23 18 29 27 38 76
Complaints in Inventory 109 91 78 78 79 125
Offered ADR N/A N/A N/A 0 4 0
Processed in ADR N/A 1 N/A 0 4 0
Completed ADR 0 1 N/A 0 3 1
Resolved Disputes 0 0 N/A 0 1 0

This page was last modified on August 24, 2007.

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