The U.S. Equal Employment Opportunity Commission
| ADR Techniques: | Mediation, Fact Finding, Facilitation, Settlement Conference |
| Source of Neutrals: | Inhouse, Another Federal Agency, Private Organizations, Other Sources |
| Contact: | Headquarters EEO and Civil Rights Office (703) 607-1976 Anniston Army Depot Armor Center, Ft. Knox, KY Corps of Engineers Fort Monmouth, NJ Army Materiel Command (AMC) Walter Reed Army Medical Center (WRAMC) White Sands Missile Range |
| Web page: | http://www.hqda.army.mil/ogc/referenc/adr.htm |
| Fiscal Year | 2006 | 2007 | 2008 | |||||
|---|---|---|---|---|---|---|---|---|
| Size of Work Force | 222,342 | 226,258 | ||||||
| Pre-Complaint Process | ||||||||
| Completed/Ended Counselings | 2,399 | 2,166 | ||||||
| Offered ADR | 1,248 | 1,173 | ||||||
| Process in ADR | 604 | 547 | ||||||
| Completed ADR | 604 | 547 | ||||||
| Resolved Disputes | 219 | 331 | ||||||
| Formal Complaint Process | ||||||||
| Complaints Clousures | 1,460 | 1,268 | ||||||
| Offered ADR | 385 | 357 | ||||||
| Processed in ADR | 275 | 231 | ||||||
| Completed ADR | 275 | 231 | ||||||
| Resolved Disputes | 194 | 135 | ||||||
For FY 2000 through FY 2005, ADR activity was measured in both completed and pending counselings and complaints.
| Fiscal Year | 2000 | 2001 | 2002 | 2003 | 2004 | 2005 |
|---|---|---|---|---|---|---|
| Size of Work Force | 237,948 | 215,937 | 203,563 | 220,863 | 226,632 | 225,612 |
| Pre-Complaint Process | ||||||
| Completed Counselings | 2,725 | 1,947 | 2,439 | 2,058 | 2,016 | 2,174 |
| Offered ADR | N/A | N/A | 1,191 | 1,361 | 1,047 | 1,196 |
| Processed in ADR | 418 | 334 | 297 | 337 | 722 | 500 |
| Completed ADR | 429 | 318 | 282 | 326 | 695 | 494 |
| Resolved Disputes | 258 | 238 | 150 | 254 | 453 | 305 |
| Formal Complaint Process | ||||||
| Complaints Filed | 1,346 | 1,139 | 1,124 | 1,069 | 1,002 | 1,153 |
| Complaints in Inventory | 3,396 | 3,028 | 2,628 | 2,267 | 2,158 | 2,430 |
| Offered ADR | N/A | N/A | 457 | 577 | 256 | 287 |
| Processed in ADR | N/A | 678 | 323 | 276 | 189 | 203 |
| Completed ADR | 301 | 644 | 324 | 266 | 189 | 205 |
| Resolved Disputes | 185 | 600 | 275 | 174 | 133 | 139 |
This page was last modified on October 10, 2008.