Return to Home PageThe U.S. Equal Employment Opportunity Commission
| ADR Techniques: | Mediation, Facilitation, Fact Finding |
| Source of Neutrals: | Inhouse, Another Federal Agency (Shared Neutrals) |
| Contact: | Pauline C. Campbell, Director Office of Equal Rights (202) 646-4122 Charmaine Jiles, Informal Complaints/ADR Contact Person |
| Web page: | http://www.fema.gov/oer |
| Fiscal Year | 2000 | 2001 | 2002 | 2003 | 2004 |
|---|---|---|---|---|---|
| Size of Work Force | 8,210 | 8,351 | 8,420 | 8,663 | |
| Pre-Complaint Process | |||||
| Initial Counseling Contacts | 64 | 48 | 50 | 111 | |
| Offered ADR | N/A | N/A | 8 | 17 | |
| Processed in ADR | 4 | 7 | 8 | 16 | |
| Completed ADR | 4 | 7 | 8 | 16 | |
| Resolved Disputes | 3 | 6 | 6 | 16 | |
| Formal Complaint Process | |||||
| Complaints Filed | 37 | 31 | 30 | 28 | |
| Complaints in Inventory | 114 | 103 | 105 | 95 | |
| Offered ADR | N/A | N/A | 3 | 1 | |
| Processed in ADR | N/A | 3 | 1 | 1 | |
| Completed ADR | 0 | 3 | 1 | 1 | |
| Resolved Disputes | 0 | 1 | 1 | 0 | |
This page was last modified on January 5, 2005.