The U.S. Equal Employment Opportunity Commission


Government Printing Office (GPO)

ADR Techniques: Mediation
Source of Neutrals: Private Organization
Contact: Nadine Elzy, Director of EEO
(202) 512-2014

Juanita Flores, Chief of Counseling and Complaints Processing Division
(202)-512-0031

Web page: http://www.gpo.gov/index.html
Fiscal Year 2006 2007 2008
Size of Work Force 2,238 2,289  
Pre-Complaint Process
Completed/Ended Counselings 63 72  
Offered ADR 19 10  
Process in ADR 3 6  
Completed ADR 3 6  
Resolved Disputes 2 6  
Formal Complaint Process
Complaints Clousures 44 35  
Offered ADR 0 0  
Processed in ADR 0 0  
Completed ADR 0 0  
Resolved Disputes 0 0  

For FY 2000 through FY 2005, ADR activity was measured in both completed and pending counselings and complaints.

Fiscal Year 2000 2001 2002 2003 2004 2005
Size of Work Force 3,178 3,031 3,109 2,847 2,401 2,372
Pre-Complaint Process
Completed Counselings 89 60 66 59 65 36
Offered ADR N/A N/A 0 60 56 17
Processed in ADR 4 1 0 0 3 1
Completed ADR 4 1 0 0 3 1
Resolved Disputes 4 0 0 0 1 1
Formal Complaint Process
Complaints Filed 50 31 42 37 34 24
Complaints in Inventory 112 115 130 126 113 89
Offered ADR N/A N/A 0 2 1 0
Processed in ADR N/A 0 0 2 1 0
Completed ADR 0 0 0 2 1 0
Resolved Disputes 0 0 0 1 0 0

This page was last modified on October 20, 2008.

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