The U.S. Equal Employment Opportunity Commission


FY 2002 EEO Activities - Pre-Complaint Resolution Rate 3/28/03

Agency or Department Total Work Force Informal Matters Informal Matters Offered ADR Offer Rate % Informal Matters Processed in ADR Participation Rate % Informal Matters Completing ADR Informal Matters Resolved Resolution Rate %
Small Business Administration 3,890 37 17 45.95 9 24.32 10 10 100.00
National Gallery of Art 859 21 21 100.00 4 19.05 4 4 100.00
Consumer Product Safety Commission 480 5 3 60.00 3 60.00 3 3 100.00
Federal Mediation & Conciliation Service 292 5 2 40.00 2 40.00 2 2 100.00
Broadcasting Board of Governors 1,872 87 2 2.30 2 2.30 2 2 100.00
International Boundary & Water Commision 289 15 6 40.00 2 13.33 2 2 100.00
Defense Contract Audit Agency 4,137 72 12 16.67 2 2.78 2 2 100.00
Court Services and Offender Supervision Agency 920 43 35 81.40 1 2.33 1 1 100.00
National Credit Union Administration 976 6 1 16.67 1 16.67 1 1 100.00
United States Armed Forces Retirement Home 731 7 7 100.00 1 14.29 1 1 100.00
Defense Inspector General 1,223 44 1 2.27 1 2.27 1 1 100.00
National Endowment for the Arts 159 36 2 5.56 1 2.78 1 1 100.00
Defense National Guard Bureau 41,797 279 32 11.47 11 3.94 12 11 91.67
Defense Commissary Agency 15,624 249 42 16.87 38 15.26 72 64 88.89
Department of Labor 17,079 176 218 123.86 34 19.32 34 28 82.35
Department of Commerce 38,401 287 256 89.20 16 5.57 16 13 81.25
Department of State 17,457 212 84 39.62 66 31.13 63 51 80.95
Defense Education Activity 17,925 177 16 9.04 15 8.47 15 12 80.00
Corporation for National Service 599 34 6 17.65 5 14.71 5 4 80.00
National Labor Relations Board 1,977 56 11 19.64 5 8.93 5 4 80.00
Federal Emergency Management Agency 8,420 50 8 16.00 8 16.00 8 6 75.00
Merit Systems Protection Board 231 8 4 50.00 4 50.00 4 3 75.00
Defense National Imagery and Mapping Agency* 0 86 21 24.42 21 24.42 21 15 71.43
National Archives & Records Administration 3,134 64 30 46.88 17 26.56 14 10 71.43
Department of Transportation 102,652 1458 608 41.70 248 17.01 239 169 70.71
Defense Logistics Agency 21,872 687 522 75.98 53 7.71 59 41 69.49
Department of the Navy 197,522 2391 999 41.78 405 16.94 472 326 69.07
Defense Information Systems Agency 6,063 29 9 31.03 6 20.69 6 4 66.67
Nuclear Regulatory Commission 3,036 38 35 92.11 5 13.16 3 2 66.67
Defense Summary ** 727,648 9634 4,870 50.55 1,477 15.33 1610 1027 63.79
United States Postal Service 854,376 28258 13,229 46.82 9,386 33.22 9340 5956 63.77
Department of the Treasury 169,399 2331 2,090 89.66 366 15.70 347 218 62.82
Department of the Air Force 139,782 2329 1,591 68.31 532 22.84 579 353 60.97
Railroad Retirement Board 1,163 12 5 41.67 5 41.67 5 3 60.00
Defense Threat Reduction Agency 992 15 10 66.67 5 33.33 5 3 60.00
Social Security Administration 65,292 837 79 9.44 17 2.03 17 10 58.82
Tennessee Valley Authority 13,444 308 154 50.00 12 3.90 14 8 57.14
Environmental Protection Agency 18,735 172 172 100.00 26 15.12 25 14 56.00
Equal Employment Opportunity Commission 2,778 104 41 39.42 9 8.65 9 5 55.56
Army & Air Force Exchange Service 43,256 273 281 102.93 53 19.41 49 27 55.10
Department of Veterans Affairs 222,985 4772 1,367 28.65 237 4.97 242 132 54.55
Department of Energy 14,928 122 102 83.61 17 13.93 26 14 53.85
Defense Office of the Secretary 4,186 48 13 27.08 13 27.08 13 7 53.85
Department of the Army 203,563 2439 1,191 48.83 297 12.18 282 150 53.19
Department of Health and Human Services 66,723 548 373 68.07 83 15.15 80 42 52.50
Defense Contract Management Agency 11,335 161 100 62.11 20 12.42 18 9 50.00
Federal Deposit Insurance Corporation 5,605 56 50 89.29 12 21.43 10 5 50.00
Defense National Security Agency* 0 68 4 5.88 4 5.88 4 2 50.00
Farm Credit Administration 288 8 2 25.00 2 25.00 2 1 50.00
Department of Justice 130,763 2096 812 38.74 318 15.17 318 156 49.06
General Services Administration 14,447 265 171 64.53 25 9.43 27 13 48.15
Securities and Exchange Commission 3,031 22 22 100.00 4 18.18 5 2 40.00
Department of the Interior 79,482 1034 229 22.15 113 10.93 110 37 33.64
Pension Benefit Guaranty Corporation 777 30 30 100.00 3 10.00 3 1 33.33
Central Intelligence Agency* 0 31 31 100.00 3 9.68 3 1 33.33
Department of Housing & Urban Development 10,342 305 165 54.10 48 15.74 66 20 30.30
National Aeronautics & Space Administration 17,933 106 36 33.96 13 12.26 15 3 20.00
Department of Agriculture 114,978 1106 750 67.81 185 16.73 185 32 17.30
Office of Personnel Management 3,684 27 1 3.70 1 3.70 1 0 0.00
Smithsonian Institution 6,335 37 14 37.84 0 0.00 2 0 0.00
National Transportation Safety Board 438 10 6 60.00 0 0.00 3 0 0.00
Federal Reserve Board 1,712 17 12 70.59 2 11.76 2 0 0.00
Federal Communications Commission 2,018 167 1 0.60 1 0.60 1 0 0.00
John F Kennedy Center for the Arts 1,105 2 0 0.00 0 0.00 0 0 ERR
Peace Corps 898 10 0 0.00 0 0.00 0 0 ERR
Executive Office of the President Summary** 1,028 6 0 0.00 0 0.00 0 0 ERR
Commodity Futures Trading Commission 527 28 0 0.00 0 0.00 0 0 ERR
Defense Human Resources Activity 609 7 0 0.00 0 0.00 0 0 ERR
Office of Special Counsel 108 2 0 0.00 0 0.00 0 0 ERR
Overseas Private Investment Corporation 199 1 0 0.00 0 0.00 0 0 ERR
Defense Nuclear Facilities Safety Board 96 1 0 0.00 0 0.00 0 0 ERR
National Endowment for the Humanities 171 0 0 ERR 0 ERR 0 0 ERR
Federal Retirement Thrift Investment Board 106 0 0 ERR 0 ERR 0 0 ERR
Defense Tricare Management Activity 157 0 0 ERR 0 ERR 0 0 ERR
Office of U.S. Trade Representative 194 0 0 ERR 0 ERR 0 0 ERR
United States Tax Court 238 2 0 0.00 0 0.00 0 0 ERR
Selective Service System 166 3 0 0.00 0 0.00 0 0 ERR
International Trade Commission 383 0 0 ERR 0 ERR 0 0 ERR
Office of Management and Budget 499 3 0 0.00 0 0.00 0 0 ERR
Department of Education 4,845 116 0 0.00 0 0.00 0 0 ERR
Agency for International Development 2,179 18 1 5.56 0 0.00 0 0 ERR
Federal Labor Relations Authority 205 2 2 100.00 0 0.00 0 0 ERR
Export-Import Bank of the United States 403 30 0 0.00 0 0.00 0 0 ERR
Federal Housing Finance Board 117 3 1 33.33 0 0.00 0 0 ERR
Holocaust Memorial Museum 363 6 6 100.00 1 16.67 0 0 ERR
Defense Intelligence Agency* 0 13 1 7.69 1 7.69 0 0 ERR
National Science Foundation 1,291 6 5 83.33 0 0.00 0 0 ERR
Defense Security Service 2,640 25 25 100.00 0 0.00 0 0 ERR
Defense Finance and Accounting Service 14,869 241 0 0.00 0 0.00 0 0 ERR
Government Printing Office 3,109 66 0 0.00 0 0.00 0 0 ERR
Federal Trade Commission 1,094 39 0 0.00 0 0.00 0 0 ERR
Federal Election Commission 377 2 0 0.00 0 0.00 0 0 ERR
Office of Administration 200 1 0 0.00 0 0.00 0 0 ERR
Federal Maritime Commission 130 13 0 0.00 0 0.00 0 0 ERR
Office of National Drug Control Policy 135 2 0 0.00 0 0.00 0 0 ERR
Federal Energy Regulatory Commission 1,258 26 0 0.00 0 0.00 0 0 ERR
TOTAL 2,773,058 55,441 26,185 47.23 12,800 23.09 12,886 8,017 62.21
* The number of full time permanent positions is classified information.
** Department of Defense and Executive Office of the President summary figures represent only those agencies listed.

This page was last modified on August 6, 2003.

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