The U.S. Equal Employment Opportunity Commission


FY 2004 ADR Usage in Formal Complaint Stage - Resolution Rate

Agency Name Total Work Force Complaint Workload ADR Offers ADR Offer Rate Accepted into ADR ADR Election Rate ADR Participation Rate ADR Closures ADR Settlements ADR Withdrawals from EEO Process Total ADR Resolutions ADR Resolution Rate
Department of the Treasury 128,317 1,828 50 2.74% 2 4.00% 0.11% 1 1 0 1 100.00%
Office of Personnel Management 3,698 109 0 0.00% 0 0.00% 0.00% 1 1 0 1 100.00%
Smithsonian Institution 6,248 56 3 5.36% 3 100.00% 5.36% 3 3 0 3 100.00%
Defense National Geospatial-Intelligence 0 51 7 13.73% 2 28.57% 3.92% 1 1 0 1 100.00%
National Archives and Records Administration 3,067 44 1 2.27% 1 100.00% 2.27% 1 1 0 1 100.00%
Defense Security Service 2,159 25 3 12.00% 1 33.33% 4.00% 1 1 0 1 100.00%
Court Services and Offender Supervision Agency for the District of Columbia 1,055 21 6 28.57% 1 16.67% 4.76% 2 2 0 2 100.00%
Export-Import Bank of the US 410 12 7 58.33% 0 0.00% 0.00% 1 1 0 1 100.00%
National Science Foundation 1,348 11 3 27.27% 1 33.33% 9.09% 1 0 1 1 100.00%
Consumer Product Safety Commission 465 5 5 100.00% 2 40.00% 40.00% 2 2 0 2 100.00%
Defense Office of the Inspector General 1,289 3 1 33.33% 1 100.00% 33.33% 1 1 0 1 100.00%
Federal Election Commission 379 1 1 100.00% 1 100.00% 100.00% 1 1 0 1 100.00%
U.S. Postal Service 807,596 18,748 202 1.08% 102 50.50% 0.54% 977 539 372 911 93.24%
Department of the Navy 194,763 1,692 39 2.30% 24 61.54% 1.42% 22 14 6 20 90.91%
Department of Energy 13,819 208 36 17.31% 12 33.33% 5.77% 11 10 0 10 90.91%
Department of Labor 15,855 443 129 29.12% 57 44.19% 12.87% 57 39 11 50 87.72%
Defense Information Systems Agency 5,189 34 13 38.24% 6 46.15% 17.65% 6 4 1 5 83.33%
Department of Agriculture 123,751 2,590 274 10.58% 96 35.04% 3.71% 133 92 9 101 75.94%
Department of the Air Force 141,147 1,399 349 24.95% 204 58.45% 14.58% 190 132 11 143 75.26%
Defense Logistics Agency 21,435 372 39 10.48% 36 92.31% 9.68% 36 26 1 27 75.00%
Defense Finance and Accounting Service 13,638 289 17 5.88% 13 76.47% 4.50% 16 11 1 12 75.00%
Defense Army and Air Force Exchange Service 38,274 306 68 22.22% 55 80.88% 17.97% 51 31 6 37 72.55%
Department of the Army 226,632 2,158 256 11.86% 189 73.83% 8.76% 189 127 6 133 70.37%
Equal Employment Opportunity Commission 2,479 87 9 10.34% 9 100.00% 10.34% 13 8 1 9 69.23%
Defense, Office of the Secretary 5,720 74 6 8.11% 3 50.00% 4.05% 3 2 0 2 66.67%
Department of Housing and Urban Development 10,135 358 26 7.26% 17 65.38% 4.75% 23 12 3 15 65.22%
Defense National Guard Bureau 76,444 113 38 33.63% 16 42.11% 14.16% 16 5 5 10 62.50%
Department of Transportation 56,343 1,163 93 8.00% 64 68.82% 5.50% 52 32 0 32 61.54%
Defense Contract Management Agency 11,096 177 18 10.17% 9 50.00% 5.08% 10 6 0 6 60.00%
Department of State 28,716 159 11 6.92% 10 90.91% 6.29% 10 6 0 6 60.00%
National Aeronautics and Space Administration 19,533 121 33 27.27% 29 87.88% 23.97% 18 10 0 10 55.56%
Defense Commissary Agency 15,724 353 148 41.93% 84 56.76% 23.80% 83 34 8 42 50.60%
Department of Health and Human Services 64,991 577 32 5.55% 20 62.50% 3.47% 20 10 0 10 50.00%
Tennessee Valley Authority 12,742 150 2 1.33% 2 100.00% 1.33% 2 1 0 1 50.00%
Department of Commerce 38,734 635 54 8.50% 13 24.07% 2.05% 17 7 1 8 47.06%
Department of Veterans Affairs 235,345 5,048 96 1.90% 61 63.54% 1.21% 51 16 7 23 45.10%
General Services Administration 12,810 237 68 28.69% 8 11.76% 3.38% 9 4 0 4 44.44%
Department of Homeland Security 160,749 3,379 611 18.08% 49 8.02% 1.45% 34 12 3 15 44.12%
Defense Contract Audit Agency 4,083 77 9 11.69% 8 88.89% 10.39% 7 3 0 3 42.86%
Department of the Interior 77,519 785 42 5.35% 29 69.05% 3.69% 32 12 0 12 37.50%
Social Security Administration 65,758 1,490 355 23.83% 56 15.77% 3.76% 52 18 1 19 36.54%
Department of Justice 103,914 1,850 206 11.14% 26 12.62% 1.41% 26 9 0 9 34.62%
Department of Education 4,614 79 4 5.06% 4 100.00% 5.06% 3 1 0 1 33.33%
National Labor Relations Board 1,959 36 3 8.33% 3 100.00% 8.33% 4 1 0 1 25.00%
Federal Deposit Insurance Corporation 5,246 134 37 27.61% 12 32.43% 8.96% 17 1 0 1 5.88%
Environmental Protection Agency 18,696 239 73 30.54% 1 1.37% 0.42% 1 0 0 0 0.00%
Defense Dependent Education Activity 17,691 143 10 6.99% 0 0.00% 0.00% 0 0 0 0 0.00%
Government Printing Office 2,401 113 1 0.88% 1 100.00% 0.88% 1 0 0 0 0.00%
Small Business Administration 4,464 69 0 0.00% 0 0.00% 0.00% 1 0 0 0 0.00%
Defense National Security Agency 17,409 55 0 0.00% 0 0.00% 0.00% 0 0 0 0 0.00%
Broadcasting Board of Governors 1,829 49 24 48.98% 1 4.17% 2.04% 0 0 0 0 0.00%
Securities and Exchange Commission 3,829 41 0 0.00% 0 0.00% 0.00% 0 0 0 0 0.00%
Central Intelligence Agency.. 0 40 15 37.50% 1 6.67% 2.50% 1 0 0 0 0.00%
Agency for International Development 2,222 30 0 0.00% 0 0.00% 0.00% 0 0 0 0 0.00%
Defense Intelligence Agency 0 29 0 0.00% 0 0.00% 0.00% 0 0 0 0 0.00%
Nuclear Regulatory Commission 3,179 27 0 0.00% 0 0.00% 0.00% 1 0 0 0 0.00%
Corporation for National and Community Service 601 19 0 0.00% 0 0.00% 0.00% 0 0 0 0 0.00%
National Gallery of Art 805 18 11 61.11% 1 9.09% 5.56% 0 0 0 0 0.00%
Pension Benefit Guaranty Corporation 799 18 0 0.00% 0 0.00% 0.00% 0 0 0 0 0.00%
National Credit Union Administration 915 17 0 0.00% 0 0.00% 0.00% 0 0 0 0 0.00%
National Transportation Safety Board 432 14 4 28.57% 1 25.00% 7.14% 1 0 0 0 0.00%
Peace Corps 852 13 0 0.00% 0 0.00% 0.00% 0 0 0 0 0.00%
Federal Trade Commission 1,104 12 6 50.00% 0 0.00% 0.00% 0 0 0 0 0.00%
Federal Reserve System--Board of Governors 1,827 12 0 0.00% 0 0.00% 0.00% 0 0 0 0 0.00%
Defense Threat Reduction Agency 1,043 11 7 63.64% 0 0.00% 0.00% 0 0 0 0 0.00%
Commodity Futures Trading Commission 505 10 0 0.00% 0 0.00% 0.00% 0 0 0 0 0.00%
Federal Communications Commission 1,967 10 6 60.00% 0 0.00% 0.00% 0 0 0 0 0.00%
International Boundary and Water Commission 252 7 3 42.86% 0 0.00% 0.00% 0 0 0 0 0.00%
Federal Energy Regulatory Commission 1,212 6 0 0.00% 0 0.00% 0.00% 0 0 0 0 0.00%
Selective Service System 148 6 0 0.00% 0 0.00% 0.00% 0 0 0 0 0.00%
Defense Human Resource Activity 776 6 0 0.00% 0 0.00% 0.00% 0 0 0 0 0.00%
Merit Systems Protection Board 219 5 0 0.00% 0 0.00% 0.00% 0 0 0 0 0.00%
Armed Forces Retirement Home 506 5 0 0.00% 0 0.00% 0.00% 0 0 0 0 0.00%
Railroad Retirement Board 1,099 5 0 0.00% 0 0.00% 0.00% 0 0 0 0 0.00%
John F. Kennedy Center for the Performing Arts 1,076 4 0 0.00% 0 0.00% 0.00% 0 0 0 0 0.00%
Federal Retirement Thrift Investment Board 94 4 0 0.00% 0 0.00% 0.00% 0 0 0 0 0.00%
Holocaust Memorial Museum U.S. 376 4 0 0.00% 0 0.00% 0.00% 0 0 0 0 0.00%
Federal Labor Relations Authority 186 4 2 50.00% 0 0.00% 0.00% 0 0 0 0 0.00%
Federal Housing Finance Board 116 4 0 0.00% 0 0.00% 0.00% 0 0 0 0 0.00%
Defense Uniformed Services University 730 4 0 0.00% 0 0.00% 0.00% 0 0 0 0 0.00%
Office of Special Counsel 104 4 0 0.00% 0 0.00% 0.00% 0 0 0 0 0.00%
Federal Mediation and Conciliation Service 280 2 0 0.00% 0 0.00% 0.00% 0 0 0 0 0.00%
Farm Credit Administration 286 2 0 0.00% 0 0.00% 0.00% 0 0 0 0 0.00%
Federal Maritime Commission 129 1 0 0.00% 0 0.00% 0.00% 0 0 0 0 0.00%
Overseas Private Investment Corporation 209 1 0 0.00% 0 0.00% 0.00% 0 0 0 0 0.00%
EOP - Office of the U.S. Trade Representative 203 1 0 0.00% 0 0.00% 0.00% 0 0 0 0 0.00%
National Endowment for the Arts 165 1 0 0.00% 0 0.00% 0.00% 0 0 0 0 0.00%
EOP - National Drug Control Policy 120 1 0 0.00% 0 0.00% 0.00% 0 0 0 0 0.00%
EOP - Office of Administration 214 1 0 0.00% 0 0.00% 0.00% 0 0 0 0 0.00%
EOP - Office of Management and Budget 498 1 0 0.00% 0 0.00% 0.00% 0 0 0 0 0.00%
International Trade Commission 359 0 0 0.00% 0 0.00% 0.00% 0 0 0 0 0.00%
National Endowment for the Humanities 159 0 0 0.00% 0 0.00% 0.00% 0 0 0 0 0.00%
U.S. Tax Court 248 0 0 0.00% 0 0.00% 0.00% 0 0 0 0 0.00%
Defense Nuclear Facilities Safety Board 97 0 0 0.00% 0 0.00% 0.00% 0 0 0 0 0.00%
Cabinet Level Subtotal 2,665,737 45,221 2,894 6.40% 1,213 41.91% 2.68% 2,079 1,196 451 1,647 79.22%
Midsize Agencies Subtotal 145,497 2,496 571 22.88% 111 19.44% 4.45% 103 37 1 38 36.89%
Small Agencies Subtotal 46,385 838 107 12.77% 23 21.50% 2.74% 30 17 2 19 63.33%
Grand Total 2,857,619 48,555 3,572 7.36% 1,347 37.71% 2.77% 2,212 1,250 454 1,704 77.03%

This page was last modified on July 22, 2005.

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