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Mediation

Mediation is presently the most popular form of ADR in use by agencies in employment-related disputes. Mediation is the intervention in a dispute or negotiation of an acceptable impartial and neutral third party, who has no decision-making authority. The objective of this intervention is to assist the parties in reaching a mutually-acceptable resolution of the issues in dispute.

A mediator makes primarily procedural suggestions regarding how parties can reach agreement. Occasionally, a mediator may suggest some substantive options as a means of encouraging the parties to expand the range of possible resolutions under consideration. A mediator often works with the parties individually, in caucuses, to explore acceptable resolution options or to develop proposals that might move the parties closer to resolution.

While additional information concerning an agency ADR program can be found under Agency Profiles, here is a list of some agencies which have a mediation program, including either the agency's webpage and/or telephone number:

Agency for International Development
(202) 712-0228
http://www.usaid.gov

Army & Air Force Exchange Service
(214) 312-2607
http://www.aafes.com

Broadcasting Board of Governors
(202) 619- 5151
http://www.bbg.gov

Central Intelligence Agency
(703) 482-0782
http://www.cia.gov

Commodity Futures Trading Commission
(202) 418-5400
(202) 418-5017
http://www.cftc.gov

Consumer Product Safety Commission
(301) 504-7904
http://www.cpsc.gov

Corporation for National and Community Service
(202) 606-5000, ext. 312
(202) 606-5000 ext. 259
http://www.nationalservice.org/about/eo/index.html

Court Services and Offender Supervision Agency
(202) 220-5467
http://www.csosa.gov

Defense Commissary Agency
(804) 734-8575
http://www.commissaries.com/

Defense Contract Audit Agency
(703) 767-1240
http://www.dcaa.mil

Defense Contract Management Agency
(703) 428-1822
http://www.dcma.mil/

Defense Education Activity
(703) 696-9056 Ext. 1458
http://www.dodea.edu/offices/eeo/complaints_adr.cfm

Defense Finance and Accounting Service
(703) 607-5136
http://www.dfas.mil/

Defense Information Systems Agency
(703) 607-6458
http://www.disa.mil

Defense Intelligence Agency
(202) 231-8178
http://www.dia.mil

Defense Logistics Agency
(703)767-6777
http://www.dscc.dla.mil/offices/legal/adr/adr.html

Defense National Guard Bureau
(703) 607-0764
(703) 607-0768
(703) 607-0781
http://www.ngb.army.mil

Defense National Imagery and Mapping Agency
(301) 227-2268
(301) 227-2693
http://www.nima.mil

Defense Nuclear Facilities Safety Board
(202) 694-7014
http://www.dnfsb.gov/index.php

Defense Security Service
(410) 865-2477
http://www.dss.mil/eeo/documents/adr_letter.pdf

Defense Threat Reduction Agency
(703) 767-5896
http://www.dtra.mil/

  • APHIS Conflict Prevention and Resolution Program
    (301) 734-4950
    www.aphis.usda.gov/opd/cpr.html
  • Farm Service Agency Agricultural Mediation
    (202) 418-8982
  • Food Safety and Inspection Service
    (202) 720-5657
  • Forest Service
    (703) 605-4576
  • National Finance Center
    (504) 255-5624
  • Natural Resources Conservation Service
    (301) 504-2287
  • Agricultural Research Service, Cooperative Resolution Program
    (301) 504-1450
    http://www.ars.usda.gov

Department of the Air Force
(703) 693-7286
http://www.adr.af.mil

Department of the Army Headquarters
(703) 607-1448

  • Anniston Army Depot
    (256) 235-4840
  • Armor Center, Ft. Knox, KY
    (502) 624-8302
  • Corps of Engineers
    (202) 761-8706
  • U.S. Army Garrison, Fort Detrick, MD
    (301) 619-2636
  • Fort Monmouth, NJ
    (732) 532-2513
  • Army Materiel Command (AMC)
    (703) 617-2304
  • Army Research Laboratory
    (301) 394-4937
  • Walter Reed Army Medical Center (WRAMC)
    (202) 782-7335
  • White Sands Missile Range
    (505) 678-1291

Department of Commerce
(202) 482-8122
http://www.osec.doc.gov/ocr/eeoprocess.html

  • US Census Bureau
    (301) 763-3591
  • National Institute of Standards and Technology (NIST)
    (301) 975-2042
    (303) 497-5525
  • National Oceanic and Atmospheric Administration (NOAA)
    (206)-526-6171
    http://www.adr.noaa.gov
  • Patent and Trademark Office (PTO)
    703-305-8292
  • All Other Bureaus
    202-482-4993

Department of Defense
Office of the Secretary
(703) 588-0443
(703) 588-0169

Department of Education
(202) 205-0518
(202) 619-9700

Department of Energy
(202) 586-6972

  • Albuquerque Operations Office
    (505) 845-4243
  • Bonneville Power Administration (BPA)
    (503) 230-7370
  • Idaho Operations Office
    (208) 526-0128
  • Nevada Operations Office
    (702) 295-1401

Department of Health and Human Services
(202) 619-1564

  • Centers for Disease Control and Agency for Toxic Substances Disease Registry
    (404) 371-5917
  • Centers for Medicare & Medicaid Services
    (410) 786-5110
  • Departmental Appeals Board
    Neil Kaufman
    (202) 690-7006
  • Food and Drug Administration
    (301) 827-4840
  • National Institutes Of Health
    (301) 435-2329

Department of Housing & Urban Development
(202) 708-2001

Department of the Interior
Headquarters
(202) 208-1818
(202) 208-3854
http://www.doi.gov/diversity/2counsel.htm

  • Office of Collaborative Action and Dispute Resolution
    (202) 208-7294
  • Bureau of Land Management, Natural Resource ADR
    (406) 896-5180

Department of Justice
Headquarters
(202) 616-9471
http://www.usdoj.gov/odr

Department of Labor
(202) 693-6500

Department of the Navy
(202) 764-0746
http://adr.navy.mil

  • Commander Navy Region Southwest (CNRSW), San Diego, CA
    (619) 532-1212
  • Human Resources Service Center, Pacific
    (808) 671-1643 x203
  • Human Resources Service Center, East
    (757) 396-7856
  • Human Resources Service Center, Northwest
    (360) 315 8090
  • Naval Air Depot Jacksonville
    (904) 317-1605

Department of State
(202) 647-8104
http://www.state.gov/s/ocr/

Department of Transportation
(202) 366-6159

  • Federal Aviation Administration
    (202) 267-3254
  • FAA-Great Lakes Region
    (847) 294-7375
  • FAA-Northwest Mountain Region
    (425) 227-2096

Department of the Treasury
Headquarters
(202) 622-1160
http://www.ustreas.gov

  • Bureau of Engraving & Printing
    (202) 874-6295
  • Bureau of Public Debt
    (304) 480-6527
  • Internal Revenue Service
    (202) 927-2743
    (972) 308-7006
  • U.S. Mint
    (202) 354-7260
  • Office of the Comptroller of the Currency (OCC)
    202-874-5360
  • Financial Management EEO Office
    (202) 874-8330

Department of Veterans Affairs
(650) 614-9843
(202) 501-2864

Environmental Protection Agency
(202) 564-7958
(202) 564-7972
http://www.epa.gov/adr/index.html

Equal Employment Opportunity Commission
(202) 663-4805
http://www.eeoc.gov/

Export-Import Bank of the United States
(202) 565-3590
http://www.exim.gov/

Farm Credit Administration
(703) 883-4481
http://www.fca.gov/

Federal Communications Commission
(202) 418-1799 (202) 418-2581
http://www.fcc.gov/

Federal Deposit Insurance Corporation
(202) 736 0120
http://www.fdic.gov/

Federal Election Commission
(202) 694-1228
http://www.fec.gov

Federal Emergency Management Agency
(202) 646-4122
(202) 646-3042
http://www.fema.gov/oer

Federal Housing Finance Board
(202) 408-2584
http://www.fhfb.gov/

Federal Labor Relations Authority
(202) 218-7919
http://www.flra.gov/

Federal Mediation and Conciliation Service
202-606-5445
http://www.fmcs.gov/internet/

Federal Reserve Board
(202) 452-2809
http://www.federalreserve.gov/

Federal Trade Commission
(202) 326-2196
(202) 326-2196
http://www.ftc.gov/

General Services Administration
Headquarters
(202) 501-0767
http://www.gsa.gov

  • Greater Southwest Region
    817-978-2325
  • Central Office/EEO Officers
    (202) 501-0767
  • >National Capitol Region
    (202) 708-8588

Government Printing Office
(202) 512-2014

Holocaust Memorial Museum
(202) 314-7839
http://www.ushmm.org/

Merit Systems Protection Board
(202) 653-6180
http://www.mspb.gov/

National Aeronautics & Space Administration
(202) 358-2180
http://www.nasa.gov/centers/hq/home/index.html

National Archives & Records Administration
(301) 837-2089
http://www.archives.gov/about_us/equal_employment_opportunity/index.html

National Credit Union Administration
(703) 518-6300

National Endowment for the Arts
(202) 682-5454
http://www.arts.gov

National Endowment for the Humanities
(202) 606-8322
http://www.neh.gov/index.html

National Gallery of Art
(202) 842-6070
http://www.nga.gov/xio/phone.htm

National Labor Relations Board
(202) 273-3891
http://www.nlrb.gov/

National Science Foundation
(703) 292-8020
http://www.nsf.gov/

National Security Agency (Department of Defense)
(410) 854-6228
http://www.nsa.gov/

National Transportation Safety Board
(202) 314-6190
http://www.ntsb.gov/

Nuclear Regulatory Commission
(301) 415-7382
http://www.nrc.gov

Office of Personnel Management
(202) 606-2460
(202) 606-2489
http://www.opm.gov/

Office of Special Counsel
(202) 653-0003, ext. 4716
http://www.osc.gov/

Overseas Private Investment Corporation
(202) 336-8490
www.opic.gov

Pension Benefit Guaranty Corporation
(202) 326-4010 ext. 3043
http://www.pbgc.gov/

Railroad Retirement Board
(312) 751-4943
(312) 751-4942
http://www.rrb.gov/

Securities and Exchange Commission
(202) 942-0048
http://www.sec.gov/

Selective Service System
(703) 605-4017
http://www.sss.gov/

Small Business Administration
(202) 205-7158
http://www.sba.gov/
(202) 205-6750

Smithsonian Institution
(202) 633-6430
http://www.si.edu/

Social Security Administration
(410) 966-1229
http://www.socialsecurity.gov/

Tennessee Valley Authority
(865) 632-3285
http://www.tva.gov/

U.S. Armed Forces Retirement Home
(202) 730-3231
http://www.afrh.com/

U.S. Postal Service
(202) 268-7400
http://www.usps.com/redress/