Return to Home PageThe U.S. Equal Employment Opportunity Commission
Peer Review is a problem-solving process where an employee takes a dispute to a group or panel of fellow employees and managers for a decision. The decision is not binding on the employee, and s/he would be able to seek relief in traditional forums for dispute resolution if dissatisfied with the decision. The principal objective of peer review is to resolve disputes early before they become formal complaints.
Typically, the panel consists of employees and managers who volunteer for this duty and who are trained in listening, questioning, and problem-solving skills as well as the specific policies and guidelines of the panel. A peer review panel may be a standing group of individuals who are available to address whatever disputes employees might bring to the panel at any given time. Other panels may be formed on an ad hoc basis through some selection process initiated by the employee, e.g., blind selection of a certain number of names from a pool of qualified employees and managers.
Here is a list of agencies which have a peer review program, including either the agency's webpage or telephone number:
Department of the Army
(703) 607-1448
http://www.hqda.army.mil/ogc/referenc/adr.htm
Department of Health and Human Services
(202) 619-1564
http://www.os.dhhs.gov/dab/adr/
National Transportation Safety Board
(202) 314-6190
http://www.ntsb.gov/
This page was last modified on August 6, 2003.