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Defense Contract Audit Agency (DCAA)

Contact: Alexie Roger
(703) 767-1737
alexie.rogers@dcaa.mil
Fiscal Year 2006 2007 2008 2009
Size of Work Force 4,051 4,114 4,216 3,914
Pre-Complaint Process
Completed/Ended Counselings 30 31 37 29
Offered ADR 6 4 11 1
Processed and Completed (Participations) 6 3 11 1
Resolutions (Settlements and Withdrawals) 3 3 10 1
Formal Complaint Process
Complaint Closures 41 21 17 15
Offered ADR 6 5 4 2
Processed and Completed (Participations) 6 5 4 2
Resolutions (Settlements and Withdrawals) 1 5 4 2

For FY 2000 through FY 2005, ADR activity was measured in both completed and pending counselings and complaints.

Fiscal Year 2000 2001 2002 2003 2004 2005
Size of Work Force 4,257 4,091 4,137 4,079 4,083 4,142
Pre-Complaint Process
Completed Counselings 66 56 72 37 62 42
Offered ADR N/A N/A 12 7 12 7
Processed in ADR 5 7 2 6 11 6
Completed ADR 3 7 2 3 13 4
Resolved Disputes 3 4 2 3 5 2
Formal Complaint Process
Complaints Filed 48 30 37 23 36 25
Complaints in Inventory 182 147 113 72 77 63
Offered ADR N/A N/A 10 6 9 6
Processed in ADR N/A 20 6 5 8 4
Completed ADR 24 20 6 5 7 5
Resolved Disputes 20 19 2 3 3 2