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Federal Sector ADR: Defense Intelligence Agency (DIA)

Defense Intelligence Agency (DIA)

Contact: Dale Vergott ADR Programs Manager
(202) 231-8178
Email: dale.vergott@dia.mil
Fiscal Year 2006 2007 2008 2009
Size of Work Force N/A N/A N/A N/A
Pre-Complaint Process
Completed/Ended Counselings 44 45 48 67
Offered ADR 18 43 48 45
Processed and Completed (Participations) 1 10 8 37
Resolutions (Settlements and Withdrawals) 0 6 8 31
Formal Complaint Process
Complaint Closures 4 30 30 31
Offered ADR 1 13 23 27
Processed and Completed (Participations) 1 0 6 5
Resolutions (Settlements and Withdrawals) 1 0 6 6

For FY 2000 through FY 2005, ADR activity was measured in both completed and pending counselings and complaints.

Fiscal Year 2000 2001 2002 2003 2004 2005
Size of Work Force N/A N/A N/A N/A N/A N/A
Pre-Complaint Process
Completed Counselings 37 28 13 11 10 26
Offered ADR N/A N/A 1 2 13 15
Processed in ADR 5 4 1 2 4 15
Completed ADR 5 4 0 3 4 15
Resolved Disputes 2 2 0 1 2 10
Formal Complaint Process
Complaints Filed 24 22 13 2 12 10
Complaints in Inventory 55 45 39 29 29 28
Offered ADR N/A N/A 1 0 0 5
Processed in ADR N/A 1 1 0 0 5
Completed ADR 4 1 1 0 0 5
Resolved Disputes 1 1 1 0 0 5