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Defense National Guard Bureau (DNGB)

Contact: Stephanie Dawkins
HQDA, EEO
(703) 604-2739
Email: stephanie.dawkins@us.army.mil
Fiscal Year 2006 2007 2008 2009
Size of Work Force 56,137 62,496 58,685 58,619
Pre-Complaint Process
Completed/Ended Counselings 166 174 180 165
Offered ADR 42 51 31 58
Processed and Completed (Participations) 22 21 31 34
Resolutions (Settlements and Withdrawals) 22 15 31 34
Formal Complaint Process
Complaint Closures 27 22 53 9
Offered ADR 26 19 23 2
Processed and Completed (Participations) 9 10 21 1
Resolutions (Settlements and Withdrawals) 7 3 21 1

For FY 2000 through FY 2005, ADR activity was measured in both completed and pending counselings and complaints.

Fiscal Year 2000 2001 2002 2003 2004 2005
Size of Work Force 47,672 47,066 41,797 82,317 76,444 59,125
Pre-Complaint Process
Completed Counselings 234 271 279 300 188 215
Offered ADR N/A N/A 32 72 60 63
Processed in ADR 49 36 11 36 19 28
Completed ADR 81 34 12 36 18 27
Resolved Disputes 59 32 11 33 13 20
Formal Complaint Process
Complaints Filed 47 55 48 47 46 60
Complaints in Inventory 134 135 151 186 113 141
Offered ADR N/A N/A 15 35 38 31
Processed in ADR N/A 3 3 5 16 14
Completed ADR 8 3 3 10 16 14
Resolved Disputes 5 2 2 8 10 10