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Federal Sector ADR: Corporation for National and Community Service (CNS)

Corporation for National and Community Service (CNS)

Contact:

John Rogers
Employee Relations Specialist
Email: jrogers@cns.gov

Fiscal Year	2006	2007	2008	2009
Size of Work Force	550	580	561	581
Pre-Complaint Process
Completed/Ended Counselings	10	10	12	8
Offered ADR	10	4	11	5
Processed and Completed (Participations)	1	1	1	0
Resolutions (Settlements and Withdrawals)	0	1	1	0
Formal Complaint Process
Complaint Clousure	4	4	1	1
Offered ADR	4	0	0	0
Processed and Completed (Participations)	1	0	0	0
Resolutions (Settlement and Withdrawals)	1	0	0	0

For FY 2000 through FY 2005, ADR activity was measured in both completed and pending counselings and complaints.

Fiscal Year	2000	2001	2002	2003	2004	2005
Size of Work Force	634	578	599	581	601	581
Pre-Complaint Process
Completed Counselings	33	22	34	12	14	9
Offered ADR	N/A	N/A	6	1	2	8
Processed in ADR	14	4	5	1	2	3
Completed ADR	14	4	5	1	2	3
Resolved Disputes	5	1	4	0	1	1
Formal Complaint Process
Complaints Filed	18	11	10	8	3	3
Complaints in Inventory	38	38	25	21	19	5
Offered ADR	N/A	N/A	0	2	0	1
Processed in ADR	N/A	0	0	2	0	1
Completed ADR	0	0	0	2	0	1
Resolved Disputes	0	0	0	1	0	1