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Department of Energy

Contact: Kathleen Binder, Director
Office of Dispute Resolution
(202) 586-6972
Email: Kathleen.Binder@hq.doe.gov

Pamela Pontillo
Office of Dispute Resolution
(202) 586-4002
Email: pamela.pontillo@hq.doe.gov

Fiscal Year 2006 2007 2008 2009
Size of Work Force 13,725 13,790 13,784 15,373
Pre-Complaint Process
Completed/Ended Counselings 126 117 98 95
Offered ADR 97 87 60 44
Processed and Completed (Participations) 9 20 20 25
Resolutions (Settlements and Withdrawals) 4 9 9 10
Formal Complaint Process
Complaint Closures 82 83 54 35
Offered ADR 45 41 20 6
Processed and Completed (Participations) 11 10 6 1
Resolutions (Settlements and Withdrawals) 5 7 3 1

For FY 2000 through FY 2005, ADR activity was measured in both completed and pending counselings and complaints.

Fiscal Year 2000 2001 2002 2003 2004 2005
Size of Work Force 14,224 14,984 14,928 15,722 13,819 15,030
Pre-Complaint Process
Completed Counselings 223 199 122 207 128 133
Offered ADR N/A N/A 102 118 68 134
Processed in ADR 45 66 17 23 14 16
Completed ADR 51 52 26 27 14 15
Resolved Disputes 24 12 14 9 3 4
Formal Complaint Process
Complaints Filed 103 105 84 70 81 75
Complaints in Inventory 305 287 291 245 208 162
Offered ADR N/A N/A 3 33 36 56
Processed in ADR N/A 32 3 15 12 18
Completed ADR 36 29 8 15 11 16
Resolved Disputes 15 14 2 8 10 14