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Department of Labor (DOL)

Contact: Elvia Mata
Acting Chief, Office Mediation
Counseling and Evaluation
(202) 693-6500
Email: mata.elvia@dol.gov
Fiscal Year 2006 2007 2008 2009
Size of Work Force 15,397 15,495 15,405 16,009
Pre-Complaint Process
Completed/Ended Counselings 177 178 177 118
Offered ADR 177 178 167 116
Processed and Completed (Participations) 21 12 4 13
Resolutions (Settlements and Withdrawals) 8 7 4 6
Formal Complaint Process
Complaint Closures 127 176 155 105
Offered ADR 127 166 155 105
Processed and Completed (Participations) 20 41 35 19
Resolutions (Settlements and Withdrawals) 9 38 30 17

For FY 2000 through FY 2005, ADR activity was measured in both completed and pending counselings and complaints.

Fiscal Year 2000 2001 2002 2003 2004 2005
Size of Work Force 15,748 16,593 17,079 16,154 15,855 15,490
Pre-Complaint Process
Completed Counselings 234 215 176 229 221 227
Offered ADR N/A N/A 218 238 241 242
Processed in ADR 59 30 34 57 24 69
Completed ADR 59 23 34 55 33 64
Resolved Disputes 24 23 28 17 12 14
Formal Complaint Process
Complaints Filed 151 143 156 165 160 144
Complaints in Inventory 452 412 440 473 443 394
Offered ADR N/A N/A 136 136 129 143
Processed in ADR N/A 23 40 30 57 43
Completed ADR 12 23 36 32 57 45
Resolved Disputes 12 23 36 32 50 32