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Federal Sector ADR: Department of Labor (DOL)

Department of Labor (DOL)

Contact:

Elvia Mata
Acting Chief, Office Mediation
Counseling and Evaluation
(202) 693-6500
Email: mata.elvia@dol.gov

Fiscal Year	2006	2007	2008	2009
Size of Work Force	15,397	15,495	15,405	16,009
Pre-Complaint Process
Completed/Ended Counselings	177	178	177	118
Offered ADR	177	178	167	116
Processed and Completed (Participations)	21	12	4	13
Resolutions (Settlements and Withdrawals)	8	7	4	6
Formal Complaint Process
Complaint Closures	127	176	155	105
Offered ADR	127	166	155	105
Processed and Completed (Participations)	20	41	35	19
Resolutions (Settlements and Withdrawals)	9	38	30	17

For FY 2000 through FY 2005, ADR activity was measured in both completed and pending counselings and complaints.

Fiscal Year	2000	2001	2002	2003	2004	2005
Size of Work Force	15,748	16,593	17,079	16,154	15,855	15,490
Pre-Complaint Process
Completed Counselings	234	215	176	229	221	227
Offered ADR	N/A	N/A	218	238	241	242
Processed in ADR	59	30	34	57	24	69
Completed ADR	59	23	34	55	33	64
Resolved Disputes	24	23	28	17	12	14
Formal Complaint Process
Complaints Filed	151	143	156	165	160	144
Complaints in Inventory	452	412	440	473	443	394
Offered ADR	N/A	N/A	136	136	129	143
Processed in ADR	N/A	23	40	30	57	43
Completed ADR	12	23	36	32	57	45
Resolved Disputes	12	23	36	32	50	32