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Department of the Navy

Contact: Matilda Brodnax
Assistant General Counsel (ADR)
(202) 685-6990
Email: matilda.brodnax@navy.mil
Fiscal Year 2006 2007 2008 2009
Size of Work Force 192,412 204,751 225,231 265,081
Pre-Complaint Process
Completed/Ended Counselings 1,123 1,262 1,276 1,413
Offered ADR 639 784 1,210 1,413
Processed and Completed (Participations) 223 244 350 605
Resolutions (Settlements and Withdrawals) 98 76 228 393
Formal Complaint Process
Complaint Closures 664 625 661 629
Offered ADR 18 40 40 33
Processed and Completed (Participations) 9 29 32 29
Resolutions (Settlements and Withdrawals) 5 18 21 14

For FY 2000 through FY 2005, ADR activity was measured in both completed and pending counselings and complaints.

Fiscal Year 2000 2001 2002 2003 2004 2005
Size of Work Force 226,369 197,384 197,522 196,089 194,763 187,535
Pre-Complaint Process
Completed Counselings 3,372 2,509 2,391 1,275 1,250 1,267
Offered ADR N/A N/A 999 194 231 305
Processed in ADR 1,688 323 405 23 140 138
Completed ADR 1,689 323 472 17 160 155
Resolved Disputes 1,649 245 326 13 37 29
Formal Complaint Process
Complaints Filed 907 897 939 785 611 588
Complaints in Inventory 2,912 2,688 2,389 1,980 1,692 1,381
Offered ADR N/A N/A 197 104 39 22
Processed in ADR N/A 98 78 33 24 17
Completed ADR 101 97 79 33 22 27
Resolved Disputes 93 71 53 25 20 25