Skip top navigation Skip to content

Print   Email  Share

Department of the Army

Contact: Spurgeon A. Moore
Director, EEO Compliance and Complaints Review
(703) 607-1978
Email: spurgeon.moore@us.army.mil
Fiscal Year 2006 2007 2008 2009
Size of Work Force 222,342 226,258 245,341 264,177
Pre-Complaint Process
Completed/Ended Counselings 2,399 2,166 2,313 2,342
Offered ADR 1,248 1,173 1,075 1,100
Processed and Completed (Participations) 604 547 508 555
Resolutions (Settlements and Withdrawals) 219 331 331 348
Formal Complaint Process
Complaint Closures 1,460 1,268 1,196 1,222
Offered ADR 385 357 340 311
Processed and Completed (Participations) 275 231 235 218
Resolutions (Settlements and Withdrawals) 194 135 155 151

For FY 2000 through FY 2005, ADR activity was measured in both completed and pending counselings and complaints.

Fiscal Year 2000 2001 2002 2003 2004 2005
Size of Work Force 237,948 215,937 203,563 220,863 226,632 225,612
Pre-Complaint Process
Completed Counselings 2,725 1,947 2,439 2,058 2,016 2,174
Offered ADR N/A N/A 1,191 1,361 1,047 1,196
Processed in ADR 418 334 297 337 722 500
Completed ADR 429 318 282 326 695 494
Resolved Disputes 258 238 150 254 453 305
Formal Complaint Process
Complaints Filed 1,346 1,139 1,124 1,069 1,002 1,153
Complaints in Inventory 3,396 3,028 2,628 2,267 2,158 2,430
Offered ADR N/A N/A 457 577 256 287
Processed in ADR N/A 678 323 276 189 203
Completed ADR 301 644 324 266 189 205
Resolved Disputes 185 600 275 174 133 139