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Department of the Treasury

Contact: Clarissa Lara
EEO Specialist
(512) 499-5115
Email: clarissa.lara@do.treas.gov
Fiscal Year 2006 2007 2008 2009
Size of Work Force 121,452 119,281 119,633 123,871
Pre-Complaint Process
Completed/Ended Counselings 1,019 1,046 844 818
Offered ADR 992 987 820 783
Processed and Completed (Participations) 314 307 372 396
Resolutions (Settlements and Withdrawals) 121 95 191 187
Formal Complaint Process
Complaint Closures 592 603 515 474
Offered ADR 79 184 367 268
Processed and Completed (Participations) 12 59 50 138
Resolutions (Settlements and Withdrawals) 9 26 11 11

For FY 2000 through FY 2005, ADR activity was measured in both completed and pending counselings and complaints.

Fiscal Year 2000 2001 2002 2003 2004 2005
Size of Work Force 162,119 164,394 169,399 131,069 128,317 123,454
Pre-Complaint Process
Completed Counselings 2,127 2,123 2,331 1,729 1,661 1,259
Offered ADR N/A N/A 2,090 1,558 1,651 1,175
Processed in ADR 152 154 366 443 346 286
Completed ADR 24 143 347 326 371 314
Resolved Disputes 8 77 218 192 236 186
Formal Complaint Process
Complaints Filed 1,313 1,202 1,264 883 804 613
Complaints in Inventory 3,178 3,146 3,131 2,141 1,828 1,648
Offered ADR N/A N/A 169 73 50 168
Processed in ADR N/A 52 93 30 2 21
Completed ADR 1 52 90 24 1 20
Resolved Disputes 1 24 68 14 1 13