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Broadcasting Board of Governors

Contact: Delia Johnson, Director
Office of Civil Rights
(202) 382-7807
(fax) (202) 260-0406
djohnso@bbg.gov
Fiscal Year 2006 2007 2008 2009
Size of Work Force 1,741 1,764 1,765 1,766
Pre-Complaint Process
Completed/Ended Counselings 85 84 78 70
Offered ADR 85 84 78 70
Processed and Completed (Participations) 4 7 6 0
Resolutions (Settlements and Withdrawals) 4 7 6 0
Formal Complaint Process
Complaint Closures 24 27 20 22
Offered ADR 24 27 20 22
Processed and Completed (Participations) 2 1 0 0
Resolutions (Settlements and Withdrawals) 0 0 0 0

For FY 2000 through FY 2005, ADR activity was measured in both completed and pending counselings and complaints.

Fiscal Year 2000 2001 2002 2003 2004 2005
Size of Work Force 1915 1885 1872 1899 1829 1,762
Pre-Complaint Process
Completed Counselings 205 127 87 145 149 178
Offered ADR N/A N/A 2 18 157 178
Processed in ADR 2 4 2 3 4 4
Completed ADR 2 4 2 3 3 4
Resolved Disputes 2 3 2 1 3 4
Formal Complaint Process
Complaints Filed 31 33 35 18 24 31
Complaints in Inventory 85 70 69 53 49 67
Offered ADR N/A N/A 1 18 24 31
Processed in ADR N/A 2 1 0 1 2
Completed ADR 4 2 1 0 0 2
Resolved Disputes 1 0 1 0 0 2