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Federal Sector ADR: Office of Personnel Management (OPM)

Office of Personnel Management (OPM)

Contact:

Lorna Lewish, Chief
(202) 606-2460
Email: lorna.lewis@opm.gov

Fiscal Year	2006	2007	2008	2009
Size of Work Force	5,335	5,818	5,878	5,675
Pre-Complaint Process
Completed/Ended Counselings	64	55	53	56
Offered ADR	64	55	0	55
Processed and Completed (Participations)	1	0	0	3
Resolutions (Settlement and Withdrawals)	1	0	0	2
Formal Complaint Process
Complaint Closures	45	40	25	15
Offered ADR	0	0	0	0
Processed and Completed (Participations)	0	0	0	0
Resolutions (Settlement and Withdrawals)	0	0	0	0

For FY 2000 through FY 2005, ADR activity was measured in both completed and pending counselings and complaints.

Fiscal Year	2000	2001	2002	2003	2004	2005
Size of Work Force	3,616	3,582	3,684	3,618	3,698	5,183
Pre-Complaint Process
Completed Counselings	31	38	27	56	109	81
Offered ADR	N/A	N/A	1	13	23	64
Processed in ADR	0	0	1	2	3	0
Completed ADR	0	0	1	0	5	1
Resolved Disputes	0	0	0	0	1	1
Formal Complaint Process
Complaints Filed	35	28	19	28	66	54
Complaints in Inventory	65	63	55	60	109	139
Offered ADR	N/A	N/A	0	1	0	0
Processed in ADR	N/A	5	0	1	0	0
Completed ADR	0	5	0	0	1	0
Resolved Disputes	0	0	0	0	1	0