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Federal Sector ADR: Department of Transportation (DOT)

Department of Transportation (DOT)

Contact:

John Benison
Associate Director, EEO
(202) 366-1732
john.benison@dot.gov

Fiscal Year	2006	2007	2008	2009
Size of Work Force	53,864	57,363	55,451	57,645
Pre-Complaint Process
Completed/Ended Counselings	795	792	625	618
Offered ADR	721	716	549	545
Processed and Completed (Participations)	155	153	125	420
Resolutions (Settlements and Withdrawals)	48	31	64	186
Formal Complaint Process
Complaint Closures	408	392	426	422
Offered ADR	21	26	14	7
Processed and Completed (Participations)	19	16	12	6
Resolutions (Settlements and Withdrawals)	11	5	6	2

For FY 2000 through FY 2005, ADR activity was measured in both completed and pending counselings and complaints.

Fiscal Year	2000	2001	2002	2003	2004	2005
Size of Work Force	63,801	65,803	102,652	58,842	56,343	55,604
Pre-Complaint Process
Completed Counselings	1,218	873	1,458	607	821	743
Offered ADR	N/A	N/A	608	462	793	740
Processed in ADR	298	220	248	184	164	101
Completed ADR	195	209	239	903	159	112
Resolved Disputes	105	160	169	137	58	53
Formal Complaint Process
Complaints Filed	547	735	585	361	493	408
Complaints in Inventory	1,672	1,843	1,563	1,191	1,163	1,070
Offered ADR	N/A	N/A	139	116	93	34
Processed in ADR	N/A	1	54	56	64	34
Completed ADR	6	1	49	60	52	36
Resolved Disputes	1	0	22	52	32	16