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Environmental Protection Agency (EPA)

Contact: Karen Higgin Botham
Director, Office of Civil Rights
(202) 564-7272
Email: higginbotham.karen@epa.gov
Fiscal Year 2006 2007 2008 2009
Size of Work Force 18,367 18,337 16,381 20,321
Pre-Complaint Process
Completed/Ended Counselings 114 93 118 124
Offered ADR 111 88 57 85
Processed and Completed (Participations) 6 13 11 15
Resolutions (Settlements and Withdrawals) 1 5 2 6
Formal Complaint Process
Complaint Closures 84 76 61 55
Offered ADR 0 3 1 0
Processed and Completed (Participations) 0 1 0 0
Resolutions (Settlements and Withdrawals) 0 0 0 0

For FY 2000 through FY 2005, ADR activity was measured in both completed and pending counselings and complaints.

Fiscal Year 2000 2001 2002 2003 2004 2005
Size of Work Force 17,778 17,677 18,735 19.082 18,696 17,631
Pre-Complaint Process
Completed Counselings 112 126 172 125 125 113
Offered ADR N/A N/A 172 125 125 96
Processed in ADR 5 16 26 18 4 8
Completed ADR 7 16 25 19 2 9
Resolved Disputes 2 8 14 11 0 1
Formal Complaint Process
Complaints Filed 75 85 104 74 71 72
Complaints in Inventory 318 280 254 249 239 201
Offered ADR N/A N/A 2 9 73 1
Processed in ADR N/A 10 2 9 1 1
Completed ADR 4 10 2 9 1 1
Resolved Disputes 1 5 1 2 0 1