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Federal Sector ADR: Federal Housing Agency (FHFA)

Federal Housing Finance Board (FHFB)

Contact: Charles E. McLean
EEO Director
(202) 408-2537
Email mcleanc@fhfa.gov
Fiscal Year 2006 2007 2008 2009
Size of Work Force 135 134 136 420
Pre-Complaint Process
Completed/Ended Counselings 0 1 3 12
Offered ADR 0 0 0 12
Processed and Completed (Participations) 0 0 0 2
Resolutions (Settlements and Withdrawals) 0 0 0 0
Formal Complaint Process
Complaint Closures 1 1 0 1
Offered ADR 0 0 0 0
Processed and Completed (Participations) 0 0 0 0
Resolutions (Settlements and Withdrawals) 0 0 0 0

For FY 2000 through FY 2005, ADR activity was measured in both completed and pending counselings and complaints.

Fiscal Year 2000 2001 2002 2003 2004 2005
Size of Work Force 106 107 117 98 116 134
Pre-Complaint Process
Completed Counselings 4 5 3 2 2 2
Offered ADR N/A N/A 1 0 0 0
Processed in ADR 1 0 0 0 0 0
Completed ADR 1 0 0 0 0 0
Resolved Disputes 0 0 0 0 0 0
Formal Complaint Process
Complaints Filed 2 5 3 2 2 1
Complaints in Inventory 3 5 6 5 4 2
Offered ADR N/A N/A 2 1 0 0
Processed in ADR N/A 0 2 1 0 0
Completed ADR 0 0 2 1 0 0
Resolved Disputes 0 0 0 0 0 0