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Consumer Product Safety Commission (CPSC)

Contact: Deborah Waterman, Equal Employment Specialist
(301) 504-7697
Email - dwaterman@cpsc.gov
Fiscal Year 2006 2007 2008 2009
Size of Work Force 403 396 437 461
Pre-Complaint Process
Completed/Ended Counselings 6 11 5 8
Offered ADR 3 3 3 7
Processed and Completed (Participations) 2 2 2 3
Resolutions (Settlements and Withdrawals) 0 2 2 1
Formal Complaint Process
Complaint Closures 4 6 2 2
Offered ADR 0 0 0 2
Processed and Completed (Participations) 0 0 0 2
Resolutions (Settlements and Withdrawals) 0 0 0 2

For FY 2000 through FY 2005, ADR activity was measured in both completed and pending counselings and complaints.

Fiscal Year 2000 2001 2002 2003 2004 2005
Size of Work Force 471 479 480 479 465 421
Pre-Complaint Process
Completed Counselings 4 7 5 8 10 6
Offered ADR N/A N/A 3 3 11 5
Processed in ADR 0 3 3 2 6 0
Completed ADR 0 1 3 2 5 1
Resolved Disputes 0 1 3 2 4 1
Formal Complaint Process
Complaints Filed 5 5 3 5 2 2
Complaints in Inventory 8 11 7 6 5 3
Offered ADR N/A N/A 2 0 5 2
Processed in ADR N/A 0 2 0 2 0
Completed ADR 0 0 2 0 2 0
Resolved Disputes 0 0 2 0 2 0