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Federal Trade Commission (FTC)

Contact: Kevin Williams
Senior Attorney Advisor
(202)326-2064
Email: kwilliams1@ftc.gov
Fiscal Year 2006 2007 2008 2009
Size of Work Force 1,073 1,108 1,126 1,120
Pre-Complaint Process
Completed/Ended Counselings 35 30 25 20
Offered ADR 31 30 25 20
Processed and Completed (Participations) 2 0 6 0
Resolutions (Settlements and Withdrawals) 2 0 6 0
Formal Complaint Process
Complaint Closures 6 1 2 3
Offered ADR 2 1 1 3
Processed and Completed (Participations) 0 0 0 0
Resolutions (Settlements and Withdrawals) 0 0 0 0

For FY 2000 through FY 2005, ADR activity was measured in both completed and pending counselings and complaints.

Fiscal Year 2000 2001 2002 2003 2004 2005
Size of Work Force 1,024 1,048 1,094 1,077 1,104 1,017
Pre-Complaint Process
Completed Counselings 30 22 39 33 21 24
Offered ADR N/A N/A 0 33 22 24
Processed in ADR 0 0 0 1 0 1
Completed ADR 0 0 0 0 1 0
Resolved Disputes 0 0 0 0 1 0
Formal Complaint Process
Complaints Filed 4 2 8 4 6 2
Complaints in Inventory 6 5 10 10 12 7
Offered ADR N/A N/A 0 4 6 0
Processed in ADR N/A 0 0 0 0 0
Completed ADR 0 0 0 0 0 0
Resolved Disputes 0 0 0 0 0 0