PROFILE OF SELECTED INDICATORS
DEPARTMENT OF DEFENSE
ARMY & AIR FORCE EXCHANGE SERVICE

Permanent Work Force: 40,032

Total Work Force: 43,256

• AAFES's permanent work force participation rate for women was 64.56%, for Blacks was 28.61%, for Hispanics was 12.81%, for Asians/Pacific Islanders was 13.81%, and for American Indians/Alaskan Natives was 0.85%.
• AAFES top three major occupational areas are Retail Operations (Generalist), Retail Operations (Planer/Analyst), and Food Management.
  • In the Retail Operations (Generalist) occupation, the participation rate for women was 78.14%, for Blacks was 25.66%, for Hispanics was 13.51%, for Asians/Pacific Islanders was 17.29%, and for American Indians/Alaskan Natives was 0.84%.
  • In the Retail Operations (Planer/Analyst) occupation, the participation rate for women was 64.52%, for Blacks was 26.29%, for Hispanics was 15.74%, for Asians/Pacific Islanders was 17.41%, and for American Indians/Alaskan Natives was 0.98%.
  • In the Food Management occupation, the participation rate for women was 82.13%, for Blacks was 34.78%, for Hispanics was 13.31%, for Asians/Pacific Islanders was 15.97%, and for American Indians/Alaskan Natives was 0.70%.
• AAFES's GS-14 and GS-15 grade level participation rate for women was 18.30%, for Blacks was 5.11%, for Hispanics was 2.31%, for Asians/Pacific Islanders was 3.86%, and for American Indians/Alaskan Natives was 0.70%.
• AAFES's Senior Pay Level participation rate for women was 23.08%, for Blacks was 0%, for Hispanics was 15.38%, for Asians/Pacific Islanders was 7.69%, and for American Indians/Alaskan Natives was 7.69%.
• People with targeted disabilities were 1.87% of the total work force. The estimated availability of people with targeted disabilities is 5.95%.
• AAFES completed 49 ADR efforts during the pre-complaint process; 27 resulted in settlements or with no formal complaint being filed.
• There were 273 instances of pre-complaint counseling. One hundred and ten individuals filed 111 discrimination complaints.
• AAFES completed nine ADR efforts during the complaint process; seven resulted in settlements.
• AAFES settled 26 complaints.
• AAFES paid $294,913 for corrective actions: $31,482 for front or back pay awards, $201,431 for lump sum payments, $50,000 for compensatory damages, and $12,000 for attorney's fees.
• AAFES issued 45 decisions on the merits. Two findings of discrimination were issued.
• AAFES took an average of 481 days to process a complaint from filing to closing. The average processing time for a merit decision was 649 days.

Table of EEO Indicators

This page was last modified on June 26, 2003.

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