PROFILE OF SELECTED INDICATORS
GENERAL SERVICES ADMINISTRATION

Permanent Work Force: 14,095

Total Work Force: 14,447

• GSA's permanent work force participation rate for women was 45.32%, for Blacks was 27.73%, for Hispanics was 5.44%, for Asians/Pacific Islanders was 3.90%, and for American Indians/Alaskan Natives was 1.34%.
• GSA's top three major occupational areas are Contracting, Building Management, and General Business and Industry.
  • In the Contracting occupation, the participation rate for women was 70.66%, for Blacks was 36.05%, for Hispanics was 5.04%, for Asians/Pacific Islanders was 3.20%, and for American Indians/Alaskan Natives was 1.76%.
  • In the Building Management occupation, the participation rate for women was 31.74%, for Blacks was 28.60%, for Hispanics was 5.96%, for Asians/Pacific Islanders was 2.06%, and for American Indians/Alaskan Natives was 1.19%.
  • In the General Business and Industry occupation, the participation rate for women was 47.30%, for Blacks was 15.45%, for Hispanics was 5.08%, for Asians/Pacific Islanders was 3.28%, and for American Indians/Alaskan Natives was 1.27%.
• GSA's GS-14 and GS-15 grade level participation rate for women was 37.29%, for Blacks was 15.08%, for Hispanics was 2.41%, for Asians/Pacific Islanders was 2.79%, and for American Indians/Alaskan Natives was 0.99%.
• GSA's Senior Pay Level participation rate for women was 27.93%, for Blacks was 9.01%, for Hispanics was 1.80%, for Asians/Pacific Islanders was 1.80%, and for American Indians/Alaskan Natives was 0%.
• People with targeted disabilities were 1.28% of the total work force. The estimated availability for people with targeted disabilities is 5.95%.
• GSA completed 27 ADR efforts during the pre-complaint process; 13 resulted in settlements or with no formal complaint being filed.
• There were 212 instances of pre-complaint counseling. One hundred and three individuals filed 112 discrimination complaints.
• GSA completed seven ADR efforts during the complaint process; four resulted in settlements.
• GSA settled 34 complaints.
• GSA paid $420,977 for corrective actions: $49,587 for front or back pay awards, $37,575 for lump sum payments, $124,574 for compensatory damages, and $209,241 for attorney's fees.
• GSA issued 57 decisions on the merits. Six findings of discrimination were issued.
• GSA took an average of 576 days to process a complaint from filing to closing. The average processing time for a merit decision was 742 days.

Table of EEO Indicators

This page was last modified on June 26, 2003.

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