Return to Home Page| Permanent Workforce: 12,402 | Temporary Workforce: 195 | Total Workforce: 12,597 |
| Employee Pool | Total # | Men | Women | Hispanics | Whites | Blacks | Asian Americans / Pacific Islanders | American Indians / Alaskan Natives |
|---|---|---|---|---|---|---|---|---|
| Permanent Workforce | 12,402 | 50.91% | 49.09% | 5.08% | 63.07% | 26.49% | 4.42% | 0.92% |
| Major Occupations | ||||||||
| Contracting | 1,332 | 29.28% | 70.72% | 5.18% | 54.5% | 35.21% | 4.13% | 0.98% |
| General Business & Industry | 1,080 | 54.81% | 45.19% | 5.83% | 74.81% | 15.28% | 2.87% | 1.2% |
| Building Management | 964 | 68.98% | 31.02% | 6.64% | 62.24% | 27.7% | 2.49% | 0.93% |
| GS-14 and GS-15* | 2,241 | 60.15% | 39.85% | 2.81% | 76.97% | 16.2% | 3.39% | 0.62% |
| Senior Pay Level* | 114 | 72.81% | 27.19% | 2.63% | 88.59% | 7.89% | 0.87% | 0% |
| First-Level Officials/Managers | 100 | 63% | 37% | 7% | 72% | 15% | 5% | 1% |
| Mid-Level Officials/Managers | 1,382 | 58.83% | 41.17% | 3.84% | 70.26% | 21.92% | 3.04% | 0.94% |
| Senior Level Officials/Managers | 708 | 65.96% | 34.04% | 2.97% | 85.31% | 9.32% | 1.84% | 0.56% |
*Does not include pay-banded employees
Employees with targeted disabilities represented 0.99% of the total government workforce in FY 2004, and of agencies with a permanent workforce of 500 or more, the Equal Employment Opportunity Commission, at 2.23%, had the highest percentage of employees with targeted disabilities. At GSA, employees with targeted disabilities represented 0.94% of the total workforce.
There were 144 instances of pre-complaint counseling (performed by EEO counselors and/or ADR intake officers). GSA timely processed 94.4% of the total number of counselings. Following counseling, 89 formal complaints of discrimination were filed.
Of GSA's 144 instances of counseling, ADR was offered 79.9% of the time; the parties elected to participate in 18.8% of the completed counselings; and 68% of the ADR closures were resolved through settlements or withdrawals.
At the formal complaint phase, GSA offered ADR 28.7% of the time; the parties elected to participate in 3.4% of the complaint workload; and 44.4% of the ADR closures were resolved through settlements or withdrawals.
GSA completed 95% of its investigations within the regulatory time frames, with an average processing time of 166 days for all investigations. In most instances, the
regulations require completion of investigations within 180 days. Of the agencies completing 25 or more investigations, the Tennessee Valley Authority was the only agency to complete 100% of their investigations within the regulatory time frames, with an average processing time of 117 days.
GSA's average processing time for all complaint closures increased from 452 days in FY 2003 to 509 days in FY 2004. The government-wide average was 469 days.
GSA had a total of 112 complaints pending at the end of FY 2004, with 1 pending acknowledgment for an average of 22 days; 29 pending investigation for an average of 106 days; and 10 pending the issuance of final decisions for an average of 371 days.
GSA agreed to pay $11,152 for 20 counseling settlements with benefits, an average $557.60 per counseling settled.
GSA agreed to pay a total of $272,538 for 34 complaint closures through settlement agreement, final agency decision, and final agency orders fully implementing AJ decisions. For complaint closures with benefits, the average award (including back/front pay, compensatory damages, attorney's fees, and lump sum payments) was $8,015.
GSA expended a total of $255,180 for 88 complaint investigations, for an average expenditure of $2,900.
| Counseling Outcomes | Completed by EEO Counselor | Completed Using ADR | All Completed Counselings | |||
|---|---|---|---|---|---|---|
| # | % | # | % | # | % | |
| Total Instances of Counseling: | 119 | 25 | 144 | |||
| Settlements | 4 | 3.36% | 16 | 64.00% | 20 | 13.88% |
| Withdrawal/no Complaint Filed | 32 | 26.8% | 1 | 4% | 33 | 22.91% |
| Complaints Filed* | 86 | 59.72% | ||||
| Decision to File Complaint Pending at End of Fiscal Year | 5 | 3.47% | ||||
*Includes only complaints filed in FY 2004 where counseling was also completed during FY 2004.
| Counselings / Complaints | ADR Offers | ADR Participation | |||
|---|---|---|---|---|---|
| # | # | % | # | % | |
| FY 2003 Pre-Complaint Counselings | 167 | 189 | 100.00% | 23 | 14.00% |
| FY 2004 Pre-Complaint Counselings | 144 | 115 | 79.86% | 27 | 18.75% |
| Percentage Change FY 2003 to FY 2004 | -13.77% | -39.15% | 17.39% | ||
| FY 2003 Complaints* | 259 | 74 | 29.00% | 6 | 2.00% |
| FY 2004 Complaints* | 237 | 68 | 28.69% | 8 | 3.38% |
| Percentage Change FY 2003 to FY 2004 | -8.49% | -9.33% | 33.33% | ||
*Includes all complaints filed in the fiscal year, including those where the counseling was completed in the prior fiscal year.
| Total # | # Timely | % Timely | FY 2003 APD* | FY 2004 APD | % Change | |
|---|---|---|---|---|---|---|
| All Counselings (minus remands) | 144 | 136 | 94.44% | |||
| All Investigations | 88 | 84 | 95.45% | 154 | 166 | 7.79% |
| Merit Decisions (no AJ) | 22 | 17 | 77.27% | 364 | 339 | -6.86% |
| Dismissal Decisions | 28 | 226 | 142 | -37.16% |
*APD = Average Processing Days
| Complaint Outcomes | Complaint Closures | Final Agency Decision (no AJ decision) | Final Order (AJ Decision Fully Implemented) | Final Order (AJ Decision Not Fully Implemented) | ||||
|---|---|---|---|---|---|---|---|---|
| Total Closures (125) | # | % | # | % | # | % | # | % |
| Settlements | 34 | 27.20% | ||||||
| Withdrawals | 2 | 1.60% | ||||||
| Dismissals | 28 | 22.40% | ||||||
| Merit Decisions | 61 | 48.80% | ||||||
| Finding Discrimination | 0 | 0% | 0 | 0% | 0 | 0% | 0 | 0% |
| Finding No Discrimination | 61 | 100.00% | 22 | 36.06% | 39 | 63.93% | 0 | 0.00% |
This page was last modified on May 3, 2005.