Return to Home Page| Permanent Workforce: 33,464 | Temporary Workforce: 0 | Total Workforce: 33,461 |
| Employee Pool | Total # | Men | Women | Hispanics | Whites | Blacks | Asian Americans / Pacific Islanders | American Indians / Alaskan Natives |
|---|---|---|---|---|---|---|---|---|
| Permanent Workforce | 33,464 | 36.24% | 63.76% | 13.02% | 43.5% | 28.81% | 13.78% | 0.84% |
| Major Occupations | ||||||||
| Retail Operations - Generalist | 6,371 | 23.25% | 76.75% | 13.53% | 42.3% | 25.46% | 17.82% | 0.83% |
| Retail Operations -
Program/Planner/Analyst |
3,413 | 15.68% | 84.32% | 15.91% | 39.23% | 25.26% | 18.37% | 0.23% |
| Retail Operations - Food Service
Workers |
5,938 | 34.57% | 65.43% | 13.42% | 34.78% | 34.12% | 16.99% | 0.59% |
| GS-14 and GS-15* | 511 | 66.34% | 33.66% | 7.44% | 76.9% | 7.82% | 5.87% | 1.96% |
| Senior Pay Level* | 13 | 76.93% | 23.07% | 7.69% | 84.62% | 0% | 7.69% | 0% |
| First-Level Officials/Managers | 3,005 | 35.77% | 64.23% | 9.95% | 57.73% | 22.83% | 8.55% | 0.93% |
| Mid-Level Officials/Managers | 417 | 65.47% | 34.53% | 7.43% | 77.46% | 6.95% | 6.47% | 1.67% |
| Senior Level Officials/Managers | 87 | 74.71% | 25.29% | 5.74% | 80.46% | 6.89% | 3.45% | 1.15% |
*Does not include pay-banded employees
Employees with targeted disabilities represented 0.99% of the total government workforce in FY 2004, and of agencies with a permanent workforce of 500 or more, the Equal Employment Opportunity Commission, at 2.23%, had the highest percentage of employees with targeted disabilities. At AAFES, employees with targeted disabilities represented 1.9% of the total workforce.
There were 309 instances of pre-complaint counseling (performed by EEO counselors and/or ADR intake officers). AAFES timely processed 92.9% of the total number of counselings. Following counseling, 123 formal complaints of discrimination were filed.
Of AAFES' 309 instances of counseling, ADR was offered 100% of the time; the parties elected to participate in 17.5% of the completed counselings; and 64.7% of the ADR closures were resolved through settlements or withdrawals.
At the formal complaint phase, AAFES offered ADR 22.2% of the time; the parties elected to participate in18% of the complaint workload; and 72.6% of the ADR closures were resolved through settlement/ withdrawals.
AAFES completed 76% of its investigations within the regulatory time frames, with an average processing time
of 294 days for all investigations. In most instances, the regulations require completion of investigations within 180 days. Of the agencies completing 25 or more investigations, the Tennessee Valley Authority was the only agency to complete 100% of their investigations within the regulatory time frames, with an average processing time of 117 days.
AAFES' average processing time for all complaint closures decreased from 554 days in FY 2003 to 519 days in FY 2004. The government-wide average was 469 days.
AAFES had a total of 131 complaints pending at the end of FY 2004, with 74 pending investigation for an average of 201 days; and 11 pending the issuance of final decisions for an average of 1,042 days.
AAFES agreed to pay $1,517 for 40 counseling settlements with benefits, an average $37.93 per counseling settled.
AAFES agreed to pay a total of $440,250 for 59 complaint closures through settlement agreement, final agency decision, and final agency orders fully implementing AJ decisions. For complaint closures with benefits, the average award (including back/front pay, compensatory damages, attorney's fees, and lump sum payments) was $7,461.
AAFES expended a total of $213,235 for 38 complaint investigations, for an average expenditure of $5,611.
| Counseling Outcomes | Completed by EEO Counselor | Completed Using ADR | All Completed Counselings | |||
|---|---|---|---|---|---|---|
| # | % | # | % | # | % | |
| Total Instances of Counseling: | 258 | 51 | 309 | |||
| Settlements | 28 | 10.85% | 12 | 23.52% | 40 | 12.94% |
| Withdrawal/no Complaint Filed | 130 | 50.3% | 21 | 41.1% | 151 | 48.86% |
| Complaints Filed* | 118 | 38.18% | ||||
| Decision to File Complaint Pending at End of Fiscal Year | 0 | 0.00% | ||||
*Includes only complaints filed in FY 2004 where counseling was also completed during FY 2004.
| Counselings / Complaints | ADR Offers | ADR Participation | |||
|---|---|---|---|---|---|
| # | # | % | # | % | |
| FY 2003 Pre-Complaint Counselings | 397 | 397 | 100.00% | 50 | 13.00% |
| FY 2004 Pre-Complaint Counselings | 309 | 309 | 100.00% | 54 | 17.48% |
| Percentage Change FY 2003 to FY 2004 | -22.16% | -22.16% | 8.00% | ||
| FY 2003 Complaints* | 274 | 48 | 18.00% | 6 | 2.00% |
| FY 2004 Complaints* | 306 | 68 | 22.22% | 55 | 17.97% |
| Percentage Change FY 2003 to FY 2004 | 11.67% | 41.66% | 816.66% | ||
*Includes all complaints filed in the fiscal year, including those where the counseling was completed in the prior fiscal year.
| Total # | # Timely | % Timely | FY 2003 APD* | FY 2004 APD | % Change | |
|---|---|---|---|---|---|---|
| All Counselings (minus remands) | 309 | 287 | 92.88% | |||
| All Investigations | 38 | 29 | 76.31% | 282 | 294 | 4.25% |
| Merit Decisions (no AJ) | 41 | 1 | 2.44% | 677 | 766 | 13.14% |
| Dismissal Decisions | 31 | 185 | 152 | -17.83% |
*APD = Average Processing Days
| Complaint Outcomes | Complaint Closures | Final Agency Decision (no AJ decision) | Final Order (AJ Decision Fully Implemented) | Final Order (AJ Decision Not Fully Implemented) | ||||
|---|---|---|---|---|---|---|---|---|
| Total Closures (175) | # | % | # | % | # | % | # | % |
| Settlements | 57 | 32.57% | ||||||
| Withdrawals | 9 | 5.14% | ||||||
| Dismissals | 31 | 17.71% | ||||||
| Merit Decisions | 78 | 44.57% | ||||||
| Finding Discrimination | 3 | 3.84% | 0 | 0.00% | 2 | 66.66% | 1 | 33.33% |
| Finding No Discrimination | 75 | 96.15% | 41 | 54.66% | 34 | 45.33% | 0 | 0.00% |
This page was last modified on May 3, 2005.