The U.S. Equal Employment Opportunity Commission

Corporation for National & Community Service (CNCS)

Permanent Workforce: 319 Temporary Workforce: 252 Total Workforce: 571

Workforce Composition

Employee Pool Total # Men Women Hispanics Whites Blacks Asian Americans / Pacific Islanders American Indians / Alaskan Natives
Permanent Workforce 319 38.18% 61.82% 4.02% 59.19% 31.87% 4.55% 0.35%
Major Occupation:                
Misc. Administration & Program 381 39.11% 60.89% 4.2% 64.3% 27.56% 3.67% 0%
GS-14 and GS-15* 10 80% 20% 0% 80% 20% 0% 0%
Senior Pay Level* 18 44.45% 55.55% 0% 94.4% 5.55% 0% 0%
First-Level Officials/Managers 0 0% 0% 0% 0% 0% 0% 0%
Mid-Level Officials/Managers 22 72.73% 27.27% 4.55% 63.64% 27.27% 4.55% 0%
Senior Level Officials/Managers 20 50% 50% 0% 90% 10% 0% 0%

*Does not include pay-banded employees

Targeted Disabilities

Employees with targeted disabilities represented 0.99% of the total government workforce in FY 2004, and of agencies with a permanent workforce of 500 or more, the Equal Employment Opportunity Commission, at 2.23%, had the highest percentage of employees with targeted disabilities. At CNCS, employees with targeted disabilities represented 1.05% of the total workforce.

EEO Complaint Processing

  1. Counseling

    There were 14 instances of pre-complaint counseling (performed by EEO counselors and/or ADR intake officers). CNCS timely processed 71.4% of the total number of counselings. Following counseling, 3 formal complaints of discrimination were filed.

  2. Alternative Dispute Resolution

    Of CNCS' 14 instances of counseling, ADR was offered 14.3% of the time; the parties elected to participate in 14.3% of the completed counselings; and 50% of the ADR closures were resolved through settlements or withdrawals.

    At the formal complaint phase, CNCS made no ADR offers.

  3. Processing Times

    CNCS completed all 17 of its investigations within the regulatory time frames, with an average processing time of 150 days. In most instances, the regulations require completion of investigations within 180 days. Of the agencies completing 25 or more investigations, the Tennessee Valley Authority was the only agency to complete 100% of their investigations within the

    regulatory time frames, with an average processing time of 117 days.

    CNCS' average processing time for all complaint closures decreased from 320 days in FY 2003 to 25 days in FY 2004. The government-wide average was 469 days.

  4. Pending Inventory

    CNCS had a total of 2 complaints pending at the end of FY 2004, with none pending acknowledgment; 2 pending investigation for an average of 60 days; and none pending the issuance of final decisions.

  5. Costs

    CNCS provided no monetary awards for the 7 counseling settlements with benefits achieved.

    CNCS agreed to pay a total of $235,330 for 11 complaint closures through settlement agreement, final agency decision, and final agency orders fully implementing AJ decisions. For complaint closures with benefits, the average award (including back/front pay, compensatory damages, attorney's fees, and lump sum payments) was $21,394.

    CNCS expended a total of $42,500 for 17 complaint investigations, for an average expenditure of $2,500.00.

Outcome of Counselings Completed in FY 2004

Counseling Outcomes Completed by EEO Counselor Completed Using ADR All Completed Counselings
# % # % # %
Total Instances of Counseling: 12   2   14  
Settlements 0 0.00% 1 50.00% 1 7.14%
Withdrawal/no Complaint Filed 9 75% 0 0% 9 64.28%
Complaints Filed*         2 14.28%
Decision to File Complaint Pending at End of Fiscal Year         2 14.28%

*Includes only complaints filed in FY 2004 where counseling was also completed during FY 2004.

Agency Use of ADR for EEO Dispute Resolution

Counselings / Complaints ADR Offers ADR Participation
# # % # %
FY 2003 Pre-Complaint Counselings 12 1 8.00% 1 8.00%
FY 2004 Pre-Complaint Counselings 14 2 14.29% 2 14.29%
Percentage Change FY 2003 to FY 2004 16.66% 100.00%   100.00%  
FY 2003 Complaints* 21 2 10.00% 2 10.00%
FY 2004 Complaints* 19 0 0.00% 0 0.00%
Percentage Change FY 2003 to FY 2004 -9.52% -100.00%   -100.00%  

*Includes all complaints filed in the fiscal year, including those where the counseling was completed in the prior fiscal year.

Timeliness

Total # # Timely % Timely FY 2003 APD* FY 2004 APD % Change
All Counselings (minus remands) 14 10 71.42%      
All Investigations 17 17 100.00% 184 150 -18.47%
Merit Decisions (no AJ) 5 2 40.00% 0 Inconsistent data submitted n/a
Dismissal Decisions 1     188 69 -63.29%

*APD = Average Processing Days

Outcomes of Complaints Closed in FY 2004

Complaint Outcomes Complaint Closures Final Agency Decision (no AJ decision) Final Order (AJ Decision Fully Implemented) Final Order (AJ Decision Not Fully Implemented)
Total Closures (17) # % # % # % # %
Settlements 11 64.70%            
Withdrawals 0 0.00%            
Dismissals 1 5.88%            
Merit Decisions 5 29.41%            
Finding Discrimination 0 0% 0 0% 0 0% 0 0%
Finding No Discrimination 5 100.00% 5 100.00% 0 0.00% 0 0.00%


This page was last modified on May 3, 2005.

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