The U.S. Equal Employment Opportunity Commission

Defense Information Systems Agency (DISA)

Permanent Workforce: 5,053 Temporary Workforce: 108 Total Workforce: 5,161

Workforce Composition

Employee Pool Total # Men Women Hispanics Whites Blacks Asian Americans / Pacific Islanders American Indians / Alaskan Natives
Permanent Workforce 5,053 54.91% 45.09% 3.06% 72.42% 17.77% 6.22% 0.52%
Major Occupations                
Telecommunications 544 74.45% 25.55% 2.94% 71.14% 19.85% 5.15% 0.92%
Computer Science 204 72.06% 27.94% 1.96% 56.37% 8.82% 32.35% 0.49%
Information Tech. Management 2,185 57.94% 42.06% 3.75% 74.42% 17.53% 3.66% 0.64%
GS-14 and GS-15* 1,010 71.68% 28.32% 2.38% 80.89% 10.5% 5.94% 0.3%
Senior Pay Level* 27 81.48% 18.52% 3.7% 88.89% 3.7% 3.7% 0%
First-Level Officials/Managers 16 43.75% 56.25% 0% 81.25% 12.5% 6.25% 0%
Mid-Level Officials/Managers 397 68.77% 31.23% 3.02% 79.09% 12.34% 4.79% 0.76%
Senior Level Officials/Managers 260 73.08% 26.92% 1.15% 87.69% 8.46% 2.69% 0%

*Does not include pay-banded employees

Targeted Disabilities

Employees with targeted disabilities represented 0.99% of the total government workforce in FY 2004, and of agencies with a permanent workforce of 500 or more, the Equal Employment Opportunity Commission, at 2.23%, had the highest percentage of employees with targeted disabilities. At DISA, employees with targeted disabilities represented 1.1% of the total workforce.

EEO Complaint Processing

  1. Counseling

    There were 49 instances of pre-complaint counseling (performed by EEO counselors and/or ADR intake officers). DISA timely processed 95.9% of the total number of counselings. Following counseling, 13 formal complaints of discrimination were filed.

  2. Alternative Dispute Resolution

    Of DISA's 49 instances of counseling, ADR was offered 16.3% of the time but the parties elected not to participate, so there were no resolutions achieved through settlements or withdrawals.

    At the formal complaint phase, DISA offered ADR 38.2% of the time; the parties elected to participate in 17.7% of the complaint workload; and 83.3% of the ADR closures were resolved through settlements or withdrawals.

  3. Processing Times

    DISA completed 33% of its investigations within the regulatory time frames, with an average processing time of 339 days for al investigations. In most instances, the regulations require completion of investigations within 180 days. Of the agencies completing 25 or more investigations, the

    Tennessee Valley Authority was the only agency to complete 100% of their investigations within the regulatory time frames, with an average processing time of 117 days.

    DISA's average processing time for all complaint closures decreased from 523 days in FY 2003 to 301 days in FY 2004. The government-wide average was 469 days.

  4. Pending Inventory

    DISA had a total of 18 complaints pending at the end of FY 2004, with 11 pending investigation for an average of 225 days; and 2 pending the issuance of final decisions for an average of 862 days.

  5. Costs

    DISA agreed to pay $2,700 for 8 counseling settlements with benefits, an average $337.50 per counseling settled.

    DISA agreed to pay a total of $4,744 for 4 complaint closures through settlement agreement, final agency decision, and final agency orders fully implementing AJ decisions. For complaint closures with benefits, the average award (including back/front pay, compensatory damages, attorney's fees, and lump sum payments) was $1,186.

    DISA expended a total of $23,991 for 6 complaint investigations, for an average expenditure of $3,998.50.

Outcome of Counselings Completed in FY 2004

Counseling Outcomes Completed by EEO Counselor Completed Using ADR All Completed Counselings
# % # % # %
Total Instances of Counseling: 49   0   49  
Settlements 8 16.32% 0 0% 8 16.32%
Withdrawal/no Complaint Filed 12 24.4% 0 0% 12 24.48%
Complaints Filed*         16 32.65%
Decision to File Complaint Pending at End of Fiscal Year         13 26.53%

*Includes only complaints filed in FY 2004 where counseling was also completed during FY 2004.

Agency Use of ADR for EEO Dispute Resolution

Counselings / Complaints ADR Offers ADR Participation
# # % # %
FY 2003 Pre-Complaint Counselings 26 2 8.00% 1 4.00%
FY 2004 Pre-Complaint Counselings 49 8 16.33% 0 0.00%
Percentage Change FY 2003 to FY 2004 88.46% 300.00%   -100.00%  
FY 2003 Complaints* 30 4 13.00% 3 10.00%
FY 2004 Complaints* 34 13 38.24% 6 17.65%
Percentage Change FY 2003 to FY 2004 13.33% 225.00%   100.00%  

*Includes all complaints filed in the fiscal year, including those where the counseling was completed in the prior fiscal year.

Timeliness

Total # # Timely % Timely FY 2003 APD* FY 2004 APD % Change
All Counselings (minus remands) 49 47 95.91%      
All Investigations 6 2 33.33% 347 339 -2.30%
Merit Decisions (no AJ) 4 n/a n/a 889 113 -87.28%
Dismissal Decisions 4     11 43 290.90%

*APD = Average Processing Days

Outcomes of Complaints Closed in FY 2004

Complaint Outcomes Complaint Closures Final Agency Decision (no AJ decision) Final Order (AJ Decision Fully Implemented) Final Order (AJ Decision Not Fully Implemented)
Total Closures (16) # % # % # % # %
Settlements 4 25.00%            
Withdrawals 1 6.25%            
Dismissals 4 25.00%            
Merit Decisions 7 43.75%            
Finding Discrimination 0 0% 0 0% 0 0% 0 0%
Finding No Discrimination 7 100.00% 4 57.14% 3 42.85% 0 0.00%


This page was last modified on May 3, 2005.

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