The U.S. Equal Employment Opportunity Commission

Defense Logistics Agency (DLA)

Permanent Workforce: 20,339 Temporary Workforce: 1,346 Total Workforce: 21,685

Workforce Composition

Employee Pool Total # Men Women Hispanics Whites Blacks Asian Americans / Pacific Islanders American Indians / Alaskan Natives
Permanent Workforce 20,339 58.6% 41.4% 4.78% 68.89% 22.49% 2.83% 1.01%
Major Occupations                
Contracting 2,126 35.23% 64.77% 3.72% 67.31% 27.47% 1.03% 0.47%
Misc. Administration & Program 1,605 55.14% 44.86% 3.36% 77.2% 17.46% 1.18% 0.81%
Inventory Management 884 37.33% 62.67% 4.75% 56% 36.99% 1.47% 0.79%
GS-14 and GS-15* 976 64.55% 35.45% 2.66% 84.84% 9.94% 1.23% 1.33%
Senior Pay Level* 52 76.92% 23.08% 0% 92.31% 7.69% 0% 0%
First-Level Officials/Managers 560 62.32% 37.68% 4.11% 73.04% 18.93% 2.5% 1.43%
Mid-Level Officials/Managers 1,081 64.75% 35.25% 2.13% 82.42% 13.88% 0.83% 0.74%
Senior Level Officials/Managers 288 66.32% 33.68% 2.08% 86.11% 8.68% 1.39% 1.74%

*Does not include pay-banded employees

Targeted Disabilities

Employees with targeted disabilities represented 0.99% of the total government workforce in FY 2004, and of agencies with a permanent workforce of 500 or more, the Equal Employment Opportunity Commission, at 2.23%, had the highest percentage of employees with targeted disabilities. At DLA, employees with targeted disabilities represented 2.07% of the total workforce.

EEO Complaint Processing

  1. Counseling

    There were 482 instances of pre-complaint counseling (performed by EEO counselors and/or ADR intake officers). DLA timely processed 91.3% of the total number of counselings. Following counseling, 140 formal complaints of discrimination were filed.

  2. Alternative Dispute Resolution

    Of DLA's 482 instances of counseling, ADR was offered 100% of the time; the parties elected to participate in 16.2% of the completed counselings; and 84.4% of the ADR closures were resolved through settlements or withdrawals.

    At the formal complaint phase, DLA offered ADR 10.5% of the time; the parties elected to participate in 9.7% of the complaint workload; and 75% of the ADR closures were resolved through settlements or withdrawals.

  3. Processing Times

    DLA completed 29% of its investigations within the regulatory time frames, with an average processing time of 288 days for all investigations. In most instances, the

    regulations require completion of investigations within 180 days. Of the agencies completing 25 or more investigations, the Tennessee Valley Authority was the only agency to complete 100% of their investigations within the regulatory time frames, with an average processing time of 117 days.

    DLA's average processing time for all complaint closures decreased from 555 days in FY 2003 to 477 days in FY 2004. The government-wide average was 469 days.

  4. Pending Inventory

    DLA had a total of 173 complaints pending at the end of FY 2004, with 1 pending acknowledgment for an average of 70 days; 92 pending investigation for an average of 191 days; and 23 pending the issuance of final decisions for an average of 620 days.

  5. Costs

    DLA agreed to pay $12,569 for 71 counseling settlements with benefits, an average $177.03 per counseling settled.

    DLA agreed to pay a total of $301,336 for 54 complaint closures through settlement agreement, final agency decision, and final agency orders fully implementing AJ decisions. For complaint closures with benefits, the average award (including back/front pay, compensatory damages, attorney's fees, and lump sum payments) was $5,580.

    DLA expended a total of $86,960 for 62 complaint investigations, for an average expenditure of $1,403.

Outcome of Counselings Completed in FY 2004

Counseling Outcomes Completed by EEO Counselor Completed Using ADR All Completed Counselings
# % # % # %
Total Instances of Counseling: 405   77   482  
Settlements 15 3.70% 56 72.72% 71 14.73%
Withdrawal/no Complaint Filed 235 58% 9 11.6% 244 50.62%
Complaints Filed*         140 27.38%
Decision to File Complaint Pending at End of Fiscal Year         35 7.26%

*Includes only complaints filed in FY 2004 where counseling was also completed during FY 2004.

Agency Use of ADR for EEO Dispute Resolution

Counselings / Complaints ADR Offers ADR Participation
# # % # %
FY 2003 Pre-Complaint Counselings 518 519 100.00% 56 11.00%
FY 2004 Pre-Complaint Counselings 482 502 100.00% 78 16.80%
Percentage Change FY 2003 to FY 2004 -6.94% -3.27%   39.28%  
FY 2003 Complaints* 415 63 15.00% 20 5.00%
FY 2004 Complaints* 372 39 10.48% 36 9.68%
Percentage Change FY 2003 to FY 2004 -10.36% -38.09%   80.00%  

*Includes all complaints filed in the fiscal year, including those where the counseling was completed in the prior fiscal year.

Timeliness

Total # # Timely % Timely FY 2003 APD* FY 2004 APD % Change
All Counselings (minus remands) 481 439 91.26%      
All Investigations 62 18 29.03% 236 288 22.03%
Merit Decisions (no AJ) 34 5 14.71% 612 781 27.61%
Dismissal Decisions 38     76 237 211.84%

*APD = Average Processing Days

Outcomes of Complaints Closed in FY 2004

Complaint Outcomes Complaint Closures Final Agency Decision (no AJ decision) Final Order (AJ Decision Fully Implemented) Final Order (AJ Decision Not Fully Implemented)
Total Closures (199) # % # % # % # %
Settlements 53 26.63%            
Withdrawals 22 11.05%            
Dismissals 38 19.09%            
Merit Decisions 86 43.21%            
Finding Discrimination 1 1.16% 0 0.00% 1 100.00% 0 0.00%
Finding No Discrimination 85 98.83% 34 40.00% 51 60.00% 0 0.00%


This page was last modified on May 3, 2005.

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