The U.S. Equal Employment Opportunity Commission

U.S. Department of Housing and Urban Development (HUD)

Permanent Workforce: 9,857 Temporary Workforce: 361 Total Workforce: 10,218

Workforce Composition

Employee Pool Total # Men Women Hispanics Whites Blacks Asian Americans / Pacific Islanders American Indians / Alaskan Natives
Permanent Workforce 9,857 39.78% 60.22% 7.05% 50.75% 36.92% 4.22% 1.03%
Major Occupations                
General Business & Industry 3,191 38.48% 61.52% 7.87% 56.57% 31.18% 2.85% 1.54%
Misc. Administration & Program 1,444 44.18% 55.82% 7.2% 52.49% 36.22% 3.32% 0.76%
Management & Program Analysis 577 36.92% 63.08% 4.33% 44.54% 47.49% 3.12% 0.52%
GS-14 and GS-15* 2,347 54.62% 45.38% 5.58% 61.1% 29.1% 3.49% 0.72%
Senior Pay Level* 119 65.55% 34.45% 7.56% 59.66% 29.41% 2.52% 0.84%
First-Level Officials/Managers 6 33.33% 66.67% 0% 100% 0% 0% 0%
Mid-Level Officials/Managers 662 53.02% 46.98% 9.37% 59.67% 27.04% 3.32% 0.6%
Senior Level Officials/Managers 598 62.21% 37.79% 5.02% 63.38% 26.92% 3.68% 1%

*Does not include pay-banded employees

Targeted Disabilities

Employees with targeted disabilities represented 0.99% of the total government workforce in FY 2004, and of agencies with a permanent workforce of 500 or more, the Equal Employment Opportunity Commission, at 2.23%, had the highest percentage of employees with targeted disabilities. At HUD, employees with targeted disabilities represented 1.36% of the total workforce.

EEO Complaint Processing

  1. Counseling

    There were 154 instances of pre-complaint counseling (performed by EEO counselors and/or ADR intake officers). HUD timely processed 99.4% of the total number of counselings. Following counseling, 123 formal complaints of discrimination were filed.

  2. Alternative Dispute Resolution

    Of HUD's 154 instances of counseling, ADR was offered 97.4% of the time; the parties elected to participate in 24.0% of the completed counselings; and 54.1% of the ADR closures were resolved through settlements or withdrawals.

    At the formal complaint phase, HUD offered ADR 7.3% of the time; the parties elected to participate in 4.8% of the complaint workload; and 65.2% of the ADR closures were resolved through settlements or withdrawals.

  3. Processing Times

    HUD completed 17% of its investigations within the regulatory time frames, with an average processing time of 385 days for all investigations. In most instances, the

    regulations require completion of investigations within 180 days. Of the agencies completing 25 or more investigations, the Tennessee Valley Authority was the only agency to complete 100% of their investigations within the regulatory time frames, with an average processing time of 117 days.

    HUD's average processing time for all complaint closures increased from 796 days in FY 2003 to 809 days in FY 2004. The government-wide average was 469 days.

  4. Pending Inventory

    HUD had a total of 188 complaints pending at the end of FY 2004, with 5 pending acknowledgment for an average of 8 days; 90 pending investigation for an average of 218 days; and 21 pending the issuance of final decisions for an average of 840 days.

  5. Costs

    HUD agreed to pay $14,000 for 4 counseling settlements with benefits, an average $3,500.00 per counseling settled.

    HUD agreed to pay a total of $316,350 for 43 complaint closures through settlement agreement, final agency decision, and final agency orders fully implementing AJ decisions. For complaint closures with benefits, the average award (including back/front pay, compensatory damages, attorney's fees, and lump sum payments) was $7,357.

    HUD expended a total of $113,302 for 60 complaint investigations, for an average expenditure of $1,888.

Outcome of Counselings Completed in FY 2004

Counseling Outcomes Completed by EEO Counselor Completed Using ADR All Completed Counselings
# % # % # %
Total Instances of Counseling: 117   37   154  
Settlements 0 0.00% 4 10.81% 4 2.59%
Withdrawal/no Complaint Filed 9 7.6% 16 43.2% 25 16.23%
Complaints Filed*         121 78.57%
Decision to File Complaint Pending at End of Fiscal Year         4 2.59%

*Includes only complaints filed in FY 2004 where counseling was also completed during FY 2004.

Agency Use of ADR for EEO Dispute Resolution

Counselings / Complaints ADR Offers ADR Participation
# # % # %
FY 2003 Pre-Complaint Counselings 188 182 97.00% 53 28.00%
FY 2004 Pre-Complaint Counselings 154 150 97.40% 37 24.03%
Percentage Change FY 2003 to FY 2004 -18.08% -17.58%   -30.18%  
FY 2003 Complaints* 386 39 10.00% 35 9.00%
FY 2004 Complaints* 358 26 7.26% 17 4.75%
Percentage Change FY 2003 to FY 2004 -7.25% -92.33%   -51.42%  

*Includes all complaints filed in the fiscal year, including those where the counseling was completed in the prior fiscal year.

Timeliness

Total # # Timely % Timely FY 2003 APD* FY 2004 APD % Change
All Counselings (minus remands) 154 153 99.35%      
All Investigations 60 10 16.66% 274 385 40.51%
Merit Decisions (no AJ) 41 0 0.00% 952 1,297 36.23%
Dismissal Decisions 30     252 482 91.26%

*APD = Average Processing Days

Outcomes of Complaints Closed in FY 2004

Complaint Outcomes Complaint Closures Final Agency Decision (no AJ decision) Final Order (AJ Decision Fully Implemented) Final Order (AJ Decision Not Fully Implemented)
Total Closures (170) # % # % # % # %
Settlements 40 23.52%            
Withdrawals 20 11.76%            
Dismissals 30 17.64%            
Merit Decisions 80 47.05%            
Finding Discrimination 5 6.25% 0 0.00% 3 60.00% 2 40.00%
Finding No Discrimination 75 93.75% 41 54.66% 34 45.33% 0 0.00%


This page was last modified on May 3, 2005.

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