The U.S. Equal Employment Opportunity Commission

National Aeronautics & Space Administration (NASA)

Permanent Workforce: 18,505 Temporary Workforce: 773 Total Workforce: 19,278

Workforce Composition

Employee Pool Total # Men Women Hispanics Whites Blacks Asian Americans / Pacific Islanders American Indians / Alaskan Natives
Permanent Workforce 18,505 65.21% 34.79% 5.06% 76.68% 11.51% 5.87% 0.85%
Major Occupations                
General Engineering 2,816 78.55% 21.45% 6.29% 81.71% 5.89% 5.26% 0.85%
Electronics Engineering 919 86.29% 13.71% 5.98% 74.86% 7.29% 11.1% 0.76%
Aerospace Engineering 4,147 81.89% 18.11% 5.04% 81.17% 5.79% 7.5% 0.51%
GS-14 and GS-15* 7,555 78.19% 21.81% 4.17% 83.07% 5.85% 6.25% 0.71%
Senior Pay Level* 580 80.69% 19.31% 3.44% 84.82% 5.86% 5% 1.03%
First-Level Officials/Managers 4 25% 75% 0% 50% 25% 25% 0%
Mid-Level Officials/Managers 451 63.41% 36.59% 4.43% 76.94% 11.53% 6.21% 0.89%
Senior Level Officials/Managers 1,763 79.86% 20.14% 5.05% 83.21% 6.58% 4.48% 0.68%

*Does not include pay-banded employees

Targeted Disabilities

Employees with targeted disabilities represented 0.99% of the total government workforce in FY 2004, and of agencies with a permanent workforce of 500 or more, the Equal Employment Opportunity Commission, at 2.23%, had the highest percentage of employees with targeted disabilities. At NASA, employees with targeted disabilities represented 0.99% of the total workforce.

EEO Complaint Processing

  1. Counseling

    There were 119 instances of pre-complaint counseling (performed by EEO counselors and/or ADR intake officers). NASA timely processed 91.6% of the total number of counselings. Following counseling, 38 formal complaints of discrimination were filed.

  2. Alternative Dispute Resolution

    Of NASA's 119 instances of counseling, ADR was offered 88.2% of the time; the parties elected to participate in 8.4% of the completed counselings; and 64.3% of the ADR closures were resolved through settlements or withdrawals.

    At the formal complaint phase, NASA offered ADR 27.3% of the time; the parties elected to participate in 24% of the complaint workload; and 55.6% of the ADR closures were resolved through settlements or withdrawals.

  3. Processing Times

    NASA completed 50% of its investigations within the regulatory time frames, with an average processing time

    of 216 days for all investigations. In most instances, the regulations require completion of investigations within 180 days.Of the agencies completing 25 or more investigations, the Tennessee Valley Authority was the only agency to complete 100% of their investigations within the regulatory time frames, with an average processing time of 117 days.

    NASA's average processing time for all complaint closures increased from 372 days in FY 2003 to 525 days in FY 2004. The government-wide average was 469 days.

  4. Pending Inventory

    NASA had a total of 74 complaints pending at the end of FY 2004, with 26 pending investigation for an average of 184 days; and 29 pending the issuance of final decisions for an average of 932 days.

  5. Costs

    NASA agreed to pay $55,232 for 9 counseling settlements with benefits, an average $6,136.88 per counseling settled.

    NASA agreed to pay a total of $189,580 for 19 complaint closures through settlement agreement, final agency decision, and final agency orders fully implementing AJ decisions. For complaint closures with benefits, the average award (including back/front pay, compensatory damages, attorney's fees, and lump sum payments) was $9,977.

    NASA expended a total of $107,044 for 20 complaint investigations, for an average expenditure of $5,352.

Outcome of Counselings Completed in FY 2004

Counseling Outcomes Completed by EEO Counselor Completed Using ADR All Completed Counselings
# % # % # %
Total Instances of Counseling: 105   14   119  
Settlements 5 4.76% 4 28.57% 9 7.56%
Withdrawal/no Complaint Filed 25 23.8% 5 35.7% 30 25.21%
Complaints Filed*         38 31.93%
Decision to File Complaint Pending at End of Fiscal Year         42 35.29%

*Includes only complaints filed in FY 2004 where counseling was also completed during FY 2004.

Agency Use of ADR for EEO Dispute Resolution

Counselings / Complaints ADR Offers ADR Participation
# # % # %
FY 2003 Pre-Complaint Counselings 174 174 100.00% 78 45.00%
FY 2004 Pre-Complaint Counselings 119 105 88.24% 10 8.40%
Percentage Change FY 2003 to FY 2004 -31.60% -39.65%   -87.17%  
FY 2003 Complaints* 132 50 38.00% 18 14.00%
FY 2004 Complaints* 121 33 27.27% 29 23.97%
Percentage Change FY 2003 to FY 2004 -8.33% -34.00%   61.11%  

*Includes all complaints filed in the fiscal year, including those where the counseling was completed in the prior fiscal year.

Timeliness

Total # # Timely % Timely FY 2003 APD* FY 2004 APD % Change
All Counselings (minus remands) 119 109 91.59%      
All Investigations 20 10 50.00% 174 216 24.13%
Merit Decisions (no AJ) 14 0 0.00% 618 663 7.28%
Dismissal Decisions 8     200 199 -0.50%

*APD = Average Processing Days

Outcomes of Complaints Closed in FY 2004

Complaint Outcomes Complaint Closures Final Agency Decision (no AJ decision) Final Order (AJ Decision Fully Implemented) Final Order (AJ Decision Not Fully Implemented)
Total Closures (47) # % # % # % # %
Settlements 16 34.04%            
Withdrawals 0 0.00%            
Dismissals 8 17.02%            
Merit Decisions 23 48.93%            
Finding Discrimination 3 13.04% 2 66.66% 1 33.33% 0 0.00%
Finding No Discrimination 20 86.95% 12 60.00% 8 40.00% 0 0.00%


This page was last modified on May 3, 2005.

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