The U.S. Equal Employment Opportunity Commission

U.S. Department of the Army (ARMY)

Permanent Workforce: 209,032 Temporary Workforce: 17,531 Total Workforce: 226,568

Workforce Composition

Employee Pool Total # Men Women Hispanics Whites Blacks Asian Americans / Pacific Islanders American Indians / Alaskan Natives
Permanent Workforce 209,032 63.07% 36.93% 6.75% 72.63% 15.55% 4.01% 1.05%
Major Occupations                
Civil Engineering 5,516 86.06% 13.94% 4.68% 82.96% 3.92% 7.87% 0.58%
General Engineering 4,340 88.57% 11.43% 5.35% 81.18% 4.29% 8.23% 0.97%
Management & Program Analysis 5,641 34.78% 65.22% 5.12% 74.65% 14.98% 4.01% 1.24%
GS-14 and GS-15* 13,057 78.24% 21.76% 3.03% 85.75% 6.42% 4.06% 0.74%
Senior Pay Level* 426 84.04% 15.96% 0.7% 90.85% 4.46% 1.41% 0%
First-Level Officials/Managers 9,019 66.63% 33.37% 6.19% 74.47% 14.39% 3.8% 1.16%
Mid-Level Officials/Managers 10,048 75.51% 24.49% 4% 83.76% 7.92% 3.38% 0.94%
Senior Level Officials/Managers 3,210 81.5% 18.5% 2.12% 88.88% 5.45% 2.62% 0.93%

*Does not include pay-banded employees

Targeted Disabilities

Employees with targeted disabilities represented 0.99% of the total government workforce in FY 2004, and of agencies with a permanent workforce of 500 or more, the Equal Employment Opportunity Commission, at 2.23%, had the highest percentage of employees with targeted disabilities. At ARMY, employees with targeted disabilities represented 0.75% of the total workforce.

EEO Complaint Processing

  1. Counseling

    There were 2,016 instances of pre-complaint counseling (performed by EEO counselors and/or ADR intake officers). ARMY timely processed 62% of the total number of counselings. Following counseling, 1,002 formal complaints of discrimination were filed.

  2. Alternative Dispute Resolution

    Of ARMY's 2,016 instances of counseling, ADR was offered 51.9% of the time; the parties elected to participate in 35.8% of the completed counselings; and 65.2% of the ADR closures were resolved through settlements or withdrawals.

    At the formal complaint phase, ARMY offered ADR 11.9% of the time; the parties elected to participate in 8.8% of the complaint workload; and 70.4% of the ADR closures were resolved through settlements or withdrawals.

  3. Processing Times

    ARMY completed 53% of its investigations within the regulatory time frames, with an average processing time

    of 112 days for all investigations. In most instances, the regulations require completion of investigations within 180 days. Of the agencies completing 25 or more investigations, the Tennessee Valley Authority was the only agency to complete 100% of their investigations within the regulatory time frames, with an average processing time of 117 days.

    ARMY's average processing time for all complaint closures decreased from 352 days in FY 2003 to 324 days in FY 2004. The government-wide average was 469 days.

  4. Pending Inventory

    ARMY had a total of 1,276 complaints pending at the end of FY 2004, with 202 pending acknowledgment; 203 pending investigation for an average of 271 days; and 599 pending the issuance of final decisions for an average of 227 days.

  5. Costs

    ARMY agreed to pay $547,253 for 406 counseling settlements with benefits, an average $1,347.91 per counseling settled.

    ARMY agreed to pay a total of $1,703,066 for 416 complaint closures through settlement agreement, final agency decision, and final agency orders fully implementing AJ decisions. For complaint closures with benefits, the average award (including back/front pay, compensatory damages, attorney's fees, and lump sum payments) was $4,093.

    ARMY expended a total of $342,154 for 161 complaint investigations, for an average expenditure of $2,125.

Outcome of Counselings Completed in FY 2004

Counseling Outcomes Completed by EEO Counselor Completed Using ADR All Completed Counselings
# % # % # %
Total Instances of Counseling: 1,321   695   2,016  
Settlements 85 6.43% 321 46.18% 406 20.13%
Withdrawal/no Complaint Filed 390 29.5% 132 18.9% 522 25.89%
Complaints Filed*         866 42.95%
Decision to File Complaint Pending at End of Fiscal Year         222 11.01%

*Includes only complaints filed in FY 2004 where counseling was also completed during FY 2004.

Agency Use of ADR for EEO Dispute Resolution

Counselings / Complaints ADR Offers ADR Participation
# # % # %
FY 2003 Pre-Complaint Counselings 2,058 1,361 66.00% 337 16.00%
FY 2004 Pre-Complaint Counselings 2,016 1,047 51.93% 722 35.81%
Percentage Change FY 2003 to FY 2004 -2.04% -23.07%   114.24%  
FY 2003 Complaints* 2,267 577 25.00% 276 12.00%
FY 2004 Complaints* 2,158 256 11.86% 189 8.76%
Percentage Change FY 2003 to FY 2004 -4.80% -55.63%   -31.52%  

*Includes all complaints filed in the fiscal year, including those where the counseling was completed in the prior fiscal year.

Timeliness

Total # # Timely % Timely FY 2003 APD* FY 2004 APD % Change
All Counselings (minus remands) 2,016 1,250 62.00%      
All Investigations 161 85 52.79% 248 112 -54.80%
Merit Decisions (no AJ) 107 6 5.61% 497 632 27.16%
Dismissal Decisions 181     74 155 109.50%

*APD = Average Processing Days

Outcomes of Complaints Closed in FY 2004

Complaint Outcomes Complaint Closures Final Agency Decision (no AJ decision) Final Order (AJ Decision Fully Implemented) Final Order (AJ Decision Not Fully Implemented)
Total Closures (882) # % # % # % # %
Settlements 399 45.23%            
Withdrawals 101 11.45%            
Dismissals 181 20.52%            
Merit Decisions 201 22.78%            
Finding Discrimination 18 8.95% 1 5.55% 16 88.88% 1 5.55%
Finding No Discrimination 183 91.04% 106 57.92% 76 41.53% 1 0.54%


This page was last modified on May 9, 2005.

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