The U.S. Equal Employment Opportunity Commission

Social Security Administration (SSA)

Permanent Work Force:  62,959 Temporary Work Force:  688    Total Work Force: 63,647

Work Force Composition*

Total # Men Women Hispanic or Latino White Black or African American Asian Native Hawaiian/ Other Pacific Islander American Indian/ Alaska Native Two or More Races Individuals with Targeted Disabilities
Permanent Work Force

62,959

30.16%

69.84%

12.78%

53.72%

28.12%

3.98%

0.12%

1.21%

0.07%

2.08%

Major Occupations:
Social Insurance Administration

27,725

30.03%

69.97%

15.26%

57.78%

21.14%

4.13%

0.12%

1.55%

0.03%

1.24%

Contact Representative

10,827

22.39%

77.61%

23.40%

37.69%

33.20%

4.22%

0.19%

1.23%

0.06%

3.57%

Information Technology Management

3,682

51.66%

48.34%

2.28%

68.20%

23.55%

5.32%

0.03%

0.60%

0.03%

1.36%

GS-14 and GS-15*

3,053

50.77%

49.23%

5.86%

72.49%

18.24%

2.23%

0.03%

1.11%

0.03%

0.59%

Senior Pay Level*

1,312

80.72%

19.28%

4.57%

86.13%

7.39%

0.53%

0.00%

1.30%

0.08%

1.14%

SES

152

61.84%

38.16%

7.24%

71.05%

21.05%

0.00%

0.00%

0.66%

0.00%

0.66%

First-Level Officials/Managers

1,579

26.85%

73.15%

14.82%

47.88%

33.31%

2.72%

0.25%

0.95%

0.06%

0.89%

Mid-Level Officials/Managers

3,235

44.05%

55.95%

8.75%

67.20%

20.12%

2.10%

0.12%

1.70%

0.00%

0.53%

Senior-Level Officials/Managers

667

54.12%

45.88%

4.80%

71.96%

21.14%

1.20%

0.00%

0.90%

0.00%

0.30%

Unclassified Managers

42

92.86%

7.14%

2.38%

40.48%

54.76%

0.00%

0.00%

2.38%

0.00%

0.00%

*Includes data for only permanent employees in pay status as of September 30, 2006; does not include pay-banded employees.


Targeted Disabilities

SSA employed 1,318 Individuals with Targeted Disabilities in FY 2006, which was 2.07% of its total work force.  This represents a decrease of 73 employees from FY 2005 and a decrease of 145 employees since FY 2002.  The participation rate for FY 2005 was 2.10% and for FY 2002 was 2.31%. Over the 5-year period SSA had a net decrease of 0.24% in employees with targeted disabilities.

EEO Complaint Processing

I.  Counseling

SSA timely processed 63.9% of the 753 pre-complaint counselings (without remands) completed in FY 2006.

II.  Bases of Complaints Filed

The bases of alleged discrimination most often raised were: (1) Reprisal; (2) Age; and (3) Race (Black).  The 394 complaints filed at SSA contained 110 allegations of race (Black) discrimination, 38 allegations of race (White) discrimination, 12 allegations of race (Asian) discrimination, 4 allegations of race (American Indian/Alaska Native) discrimination, 22 allegations of color discrimination and 149 allegations of disability discrimination.

III.  Complaint Processing Times

Of the 311 completed investigations, 40.8% were timely.  SSA's average time for completing an investigation was 256 days.  Of the agencies completing 25 or more investigations, the Office of Personnel Management had the lowest average of 105 days.

SSA's average processing time for all complaint closures increased from 446 days in FY 2005 to 649 days in FY 2006.  The government-wide average was 367 days.

IV.  Costs

SSA agreed to pay $4,609 for 62 pre-complaint settlements, of which 3 were monetary settlements averaging $1,536.  SSA expended a total of $806,023 for 311 complaint investigations, for an average expenditure of $2,591.

SSA agreed to pay a total of $310,522 for 49 complaint closures through settlement agreements, final agency decisions, and final agency orders fully implementing AJ decisions.  For complaint closures with benefits, the average award was $6,337.



Outcome of Counselings Completed in FY 2006

Pre-Complaint Counseling Outcomes Completed by EEO Counselor Completed Using ADR All Completed Counselings
# % # % # %
Pre-Complaint Counselings:

622

131

753

Settlements

13

2.1%

49

37.4%

62

8.2%

Withdrawals or No Complaints Filed

291

46.8%

7

5.3%

298

39.6%

Complaints Filed*

378

50.2%

Decision to File Complaint Pending at End of Fiscal Year

15

2%

*Includes only complaints filed in FY 2006 where counseling was also completed during FY 2006.

Agency Use of ADR for EEO Dispute Resolution in FY 2006

Counseling Complaint**
Completed/Ended Counselings/Complaint Closures

753

471

Total Number Offered ADR

610

278

ADR Offer Rate*

81%

59%

ADR Participation Rate*

17.4%

4.3%

Total ADR Settlements

49

7

Total ADR Settlements Amount

$0.00

$0.00

*Using newly collected data, EEOC revised the formula for calculating the ADR offer and participation rates in FY 2006.

**Includes all complaints filed in the fiscal year, including those where the counseling was completed in the prior fiscal year.

Timeliness in FY 2006

Total # # Timely % Timely FY 2005 APD* FY 2006 APD % Change
All Pre-Complaint Counselings (minus remands)

753

481

63.9%

All Investigations

311

127

40.8%

290

256

-11.7%

All Complaint Closures

471

446

649

45.5%

Merit Decisions (no AJ)

200

5

2.5%

398

932

134.2%

Dismissal Decisions (no AJ)

92

147

109

-25.9%

*APD = Average Processing Days

Outcomes of Complaints in FY 2006

Complaint Closures Final Agency Decision (no AJ Decision) Final Order (AJ Decision Fully Implemented) Final Order (AJ Decision Not Fully Implemented)
# % # % # % # %
Total Complaints Filed

394

Total Closures

471

Settlements

44

9.3%

Withdrawals

47

10%

Total Final Agency Actions

380

80.7%

292

76.8%

84

22.1%

4

1.1%

Dismissals

92

24.2%

92

100%

0

0%

0

0%

Merit Decisions

288

75.8%

200

69.4%

84

29.2%

4

1.4%

Finding Discrimination

9

3.1%

0

0%

5

55.6%

4

44.4%

Finding No Discrimination

279

96.9%

200

71.7%

79

28.3%

0

0%


This page was last modified on June 21, 2007.

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