Return to Home Page| Agency or Department | Number ADR Closures | Number ADR Settlements | % ADR Settlements | Number ADR Withdrawals/No Complaints Filed | % ADR Withdrawals No Complaints Filed | Number ADR Resolutions | % ADR Resolutions |
|---|---|---|---|---|---|---|---|
| Agency for International Development | 0 | 0 | 0.00% | 0 | 0.00% | 0 | 0.00% |
| Armed Forces Retirement Home | 0 | 0 | 0.00% | 0 | 0.00% | 0 | 0.00% |
| Broadcasting Board of Governors | 4 | 0 | 0.00% | 4 | 100.00% | 4 | 100.00% |
| Central Intelligence Agency | 2 | 0 | 0.00% | 0 | 0.00% | 0 | 0.00% |
| Commodity Futures Trading Commission | 0 | 0 | 0.00% | 0 | 0.00% | 0 | 0.00% |
| Consumer Product Safety Commission | 2 | 0 | 0.00% | 0 | 0.00% | 0 | 0.00% |
| Corporation for National and Community Service | 1 | 0 | 0.00% | 0 | 0.00% | 0 | 0.00% |
| Court Services and Offender Supervision Agency for the District of Columbia | 3 | 0 | 0.00% | 0 | 0.00% | 0 | 0.00% |
| Defense Army and Air Force Exchange | 76 | 12 | 15.79% | 10 | 13.16% | 22 | 28.95% |
| Defense Commissary Agency | 45 | 14 | 31.11% | 0 | 0.00% | 14 | 31.11% |
| Defense Contract Audit Agency | 6 | 3 | 50.00% | 0 | 0.00% | 3 | 50.00% |
| Defense Contract Management Agency | 9 | 2 | 22.22% | 1 | 11.11% | 3 | 33.33% |
| Defense Finance and Accounting Service | 53 | 26 | 49.06% | 3 | 5.66% | 29 | 54.72% |
| Defense Human Resources Activity | 0 | 0 | 0.00% | 0 | 0.00% | 0 | 0.00% |
| Defense Information Systems Agency | 2 | 0 | 0.00% | 0 | 0.00% | 0 | 0.00% |
| Defense Intelligence Agency | 1 | 0 | 0.00% | 0 | 0.00% | 0 | 0.00% |
| Defense Logistics Agency | 77 | 24 | 31.17% | 28 | 36.36% | 52 | 67.53% |
| Defense National Geospatial-Intelligence | 7 | 2 | 28.57% | 1 | 14.29% | 3 | 42.86% |
| Defense National Guard Bureau | 22 | 14 | 63.64% | 8 | 36.36% | 22 | 100.00% |
| Defense National Security Agency | 6 | 1 | 16.67% | 1 | 16.67% | 2 | 33.33% |
| Defense Nuclear Facilities Safety Board | 0 | 0 | 0.00% | 0 | 0.00% | 0 | 0.00% |
| Defense Office of the Inspector General | 0 | 0 | 0.00% | 0 | 0.00% | 0 | 0.00% |
| Defense Security Service | 0 | 0 | 0.00% | 0 | 0.00% | 0 | 0.00% |
| Defense Threat Reduction Agency | 0 | 0 | 0.00% | 0 | 0.00% | 0 | 0.00% |
| Defense Uniformed Services University | 0 | 0 | 0.00% | 0 | 0.00% | 0 | 0.00% |
| Defense Office of the Secretary/Wash. Hdqtrs. Services | 2 | 1 | 50.00% | 0 | 0.00% | 1 | 50.00% |
| Department of Agriculture | 261 | 69 | 26.44% | 12 | 4.60% | 81 | 31.03% |
| Department of Commerce | 33 | 7 | 21.21% | 11 | 33.33% | 18 | 54.55% |
| Department of Defense Education Activity | 7 | 5 | 71.43% | 0 | 0.00% | 5 | 71.43% |
| Department of Education | 7 | 0 | 0.00% | 5 | 71.43% | 5 | 71.43% |
| Department of Energy | 9 | 3 | 33.33% | 1 | 11.11% | 4 | 44.44% |
| Department of Health and Human Services | 115 | 23 | 20.00% | 26 | 22.61% | 49 | 42.61% |
| Department of Homeland Security | 955 | 178 | 18.64% | 230 | 24.08% | 408 | 42.72% |
| Department of Housing and Urban Development | 72 | 9 | 12.50% | 19 | 26.39% | 28 | 38.89% |
| Department of Justice | 92 | 32 | 34.78% | 16 | 17.39% | 48 | 52.17% |
| Department of Labor | 21 | 3 | 14.29% | 5 | 23.81% | 8 | 38.10% |
| Department of State | 34 | 7 | 20.59% | 14 | 41.18% | 21 | 61.76% |
| Department of the Air Force | 477 | 216 | 45.28% | 105 | 22.01% | 321 | 67.30% |
| Department of the Army | 604 | 219 | 36.26% | 0 | 0.00% | 219 | 36.26% |
| Department of the Interior | 93 | 29 | 31.18% | 2 | 2.15% | 31 | 33.33% |
| Department of the Navy | 223 | 86 | 38.57% | 12 | 5.38% | 98 | 43.95% |
| Department of the Treasury | 314 | 116 | 36.94% | 5 | 1.59% | 121 | 38.54% |
| Department of Transportation | 155 | 40 | 25.81% | 8 | 5.16% | 48 | 30.97% |
| Department of Veterans Affairs | 762 | 144 | 18.90% | 383 | 50.26% | 527 | 69.16% |
| Environmental Protection Agency | 6 | 1 | 16.67% | 0 | 0.00% | 1 | 16.67% |
| EOP - National Drug Control Policy | 0 | 0 | 0.00% | 0 | 0.00% | 0 | 0.00% |
| EOP - Office of Administration | 0 | 0 | 0.00% | 0 | 0.00% | 0 | 0.00% |
| EOP - Office of Management and Budget | 0 | 0 | 0.00% | 0 | 0.00% | 0 | 0.00% |
| EOP - Office of the U.S. Trade Representative | 0 | 0 | 0.00% | 0 | 0.00% | 0 | 0.00% |
| Equal Employment Opportunity Commission | 12 | 7 | 58.33% | 1 | 8.33% | 8 | 66.67% |
| Export-Import Bank of the US | 0 | 0 | 0.00% | 0 | 0.00% | 0 | 0.00% |
| Farm Credit Administration | 1 | 1 | 100.00% | 0 | 0.00% | 1 | 100.00% |
| Federal Communications Commission | 1 | 0 | 0.00% | 0 | 0.00% | 0 | 0.00% |
| Federal Deposit Insurance Corporation | 19 | 4 | 21.05% | 1 | 5.26% | 5 | 26.32% |
| Federal Election Commission | 2 | 0 | 0.00% | 0 | 0.00% | 0 | 0.00% |
| Federal Energy Regulatory Commission | 0 | 0 | 0.00% | 0 | 0.00% | 0 | 0.00% |
| Federal Housing Finance Board | 0 | 0 | 0.00% | 0 | 0.00% | 0 | 0.00% |
| Federal Labor Relations Authority | 0 | 0 | 0.00% | 0 | 0.00% | 0 | 0.00% |
| Federal Maritime Commission | 0 | 0 | 0.00% | 0 | 0.00% | 0 | 0.00% |
| Federal Mediation and Conciliation Service | 0 | 0 | 0.00% | 0 | 0.00% | 0 | 0.00% |
| Federal Reserve System--Board of Governors | 3 | 0 | 0.00% | 1 | 33.33% | 1 | 33.33% |
| Federal Retirement Thrift Investment Board | 0 | 0 | 0.00% | 0 | 0.00% | 0 | 0.00% |
| Federal Trade Commission | 2 | 2 | 100.00% | 0 | 0.00% | 2 | 100.00% |
| General Services Administration | 21 | 7 | 33.33% | 8 | 38.10% | 15 | 71.43% |
| Government Printing Office | 3 | 2 | 66.67% | 0 | 0.00% | 2 | 66.67% |
| Holocaust Memorial Museum U.S. | 1 | 0 | 0.00% | 0 | 0.00% | 0 | 0.00% |
| International Boundary and Water Commission | 4 | 3 | 75.00% | 0 | 0.00% | 3 | 75.00% |
| International Trade Commission | 1 | 0 | 0.00% | 0 | 0.00% | 0 | 0.00% |
| John F. Kennedy Center for the Performing Arts | 0 | 0 | 0.00% | 0 | 0.00% | 0 | 0.00% |
| Merit Systems Protection Board | 1 | 0 | 0.00% | 0 | 0.00% | 0 | 0.00% |
| National Aeronautics and Space Administration | 26 | 14 | 53.85% | 5 | 19.23% | 19 | 73.08% |
| National Archives and Records Administration | 15 | 4 | 26.67% | 3 | 20.00% | 7 | 46.67% |
| National Credit Union Administration | 1 | 1 | 100.00% | 0 | 0.00% | 1 | 100.00% |
| National Endowment for the Arts | 0 | 0 | 0.00% | 0 | 0.00% | 0 | 0.00% |
| National Endowment for the Humanities | 0 | 0 | 0.00% | 0 | 0.00% | 0 | 0.00% |
| National Gallery of Art | 0 | 0 | 0.00% | 0 | 0.00% | 0 | 0.00% |
| National Labor Relations Board | 3 | 0 | 0.00% | 0 | 0.00% | 0 | 0.00% |
| National Science Foundation | 1 | 0 | 0.00% | 0 | 0.00% | 0 | 0.00% |
| National Transportation Safety Board | 0 | 0 | 0.00% | 0 | 0.00% | 0 | 0.00% |
| Nuclear Regulatory Commission | 9 | 0 | 0.00% | 0 | 0.00% | 0 | 0.00% |
| Office of Personnel Management | 1 | 1 | 100.00% | 0 | 0.00% | 1 | 100.00% |
| Office of Special Counsel | 0 | 0 | 0.00% | 0 | 0.00% | 0 | 0.00% |
| Overseas Private Investment Corporation | 0 | 0 | 0.00% | 0 | 0.00% | 0 | 0.00% |
| Peace Corps | 2 | 2 | 100.00% | 0 | 0.00% | 2 | 100.00% |
| Pension Benefit Guaranty Corporation | 4 | 1 | 25.00% | 1 | 25.00% | 2 | 50.00% |
| Railroad Retirement Board | 0 | 0 | 0.00% | 0 | 0.00% | 0 | 0.00% |
| Securities and Exchange Commission | 0 | 0 | 0.00% | 0 | 0.00% | 0 | 0.00% |
| Selective Service System | 0 | 0 | 0.00% | 0 | 0.00% | 0 | 0.00% |
| Small Business Administration | 15 | 2 | 13.33% | 2 | 13.33% | 4 | 26.67% |
| Smithsonian Institution | 9 | 0 | 0.00% | 5 | 55.56% | 5 | 55.56% |
| Social Security Administration | 131 | 49 | 37.40% | 7 | 5.34% | 56 | 42.75% |
| Tennessee Valley Authority | 8 | 1 | 12.50% | 0 | 0.00% | 1 | 12.50% |
| U.S. Postal Service | 12,455 | 4,421 | 35.50% | 1,919 | 15.41% | 6,340 | 50.90% |
| U.S. Tax Court | 0 | 0 | 0.00% | 0 | 0.00% | 0 | 0.00% |
| Cabinet Level Subtotal | 16,995 | 5,706 | 33.57% | 2,825 | 16.62% | 8,531 | 50.20% |
| Midsize Agencies Subtotal | 235 | 78 | 33.19% | 28 | 11.91% | 106 | 45.11% |
| Small Agencies Subtotal | 79 | 24 | 30.38% | 10 | 12.66% | 34 | 43.04% |
| Grand Total | 17,309 | 5,808 | 33.55% | 2,863 | 16.54% | 8,671 | 50.10% |
This page was last modified on June 21, 2007.