The U.S. Equal Employment Opportunity Commission

Defense Commissary Agency (DeCA)

Permanent Workforce:11,916 Temporary Workforce:3,215 Total Workforce: 15,131

Workforce Composition
Total #
Men
Women
Hispanic
or
Latino
White
Black
or
African American
Asian		 Native Hawaiian/
Other Pacific Islander		 American Indian/ Alaska Native Two or More Races Individuals with Targeted Disabilities
Permanent Workforce 11,916 39.76% 60.24% 8.78% 44.89% 27.75% 15.67% 1.38% 0.89% 0.35% 1.00%
Major Occupations:
Store Workers 2,714 57.89% 42.11% 9.32% 44.77% 32.24% 10.91% 1.11% 0.88% 0.77% 0.81%
Sales Store Clerical 2,452 15.13% 84.87% 7.59% 37.19% 28.22% 23.61% 1.79% 0.65% 0.94% 0.73%
Commissary Management 1,444 54.02% 45.98% 8.45% 59.34% 20.22% 9.70% 0.62% 0.97% 0.69% 0.28%
GS-14 and GS-15* 2 100.00% 0.00% 0.00% 100.00% 0.00% 0.00% 0.00% 0.00% 0.00% 0.00%
Senior Pay Level* 5 100.00% 0.00% 0.00% 100.00% 0.00% 0.00% 0.00% 0.00% 0.00% 0.00%
SES 5 100.00% 0.00% 0.00% 100.00% 0.00% 0.00% 0.00% 0.00% 0.00% 0.00%
First-Level Officials/ Managers* 3 33.33% 66.67% 0.00% 66.67% 33.33% 0.00% 0.00% 0.00% 0.00% 0.00%
Mid-Level Officials/ Managers* 3 66.67% 33.33% 0.00% 100.00% 0.00% 0.00% 0.00% 0.00% 0.00% 0.00%
Senior-Level Officials/ Managers* 5 100.00% 0.00% 0.00% 100.00% 0.00% 0.00% 0.00% 0.00% 0.00% 0.00%

*Does not include pay-banded employees

Targeted Disabilities

As of September 30, 2008, DeCA employed 124 (0.82%) Individuals with Targeted Disabilities (IWTD). In order to have met the federal 2% participation rate goal, 303 IWTD were needed. This represented an increase of one employee over FY 2007 and a decrease of 34 employees since FY 2004. The participation rate for FY 2007 was 0.82% and for FY 2004 was 1.07%. Over the 5-year period DeCA had a net decrease of 0.25% in employees with targeted disabilities.

EEO Complaint Processing

I. Counseling

DeCA timely processed 72.4% of the 87 pre-complaint counselings (without remands) completed in FY 2008.

II. Bases of Complaints Filed

The bases of alleged discrimination most often raised were: (1) Reprisal; (2) Race (Black/African American); and (3) Age. Of the 66 complaints filed at DCA, 16 contained allegations of race (Black/African American) discrimination, 5 contained allegations of race (White) discrimination, 4 contained allegations of race (Asian) discrimination, 1 contained an allegation of race (American Indian/Alaska Native) discrimination, 13 contained allegations of color discrimination and 21 contained allegations of disability discrimination.

III. Complaint Processing Times

Of the 47 completed investigations, 59.6% were timely. DeCA's average time for completing an investigation was 195 days. Of the agencies completing 25 or more investigations, the U.S. Postal Service had the lowest average of 103 days.

DeCA's average processing time for all complaint closures decreased from 316 days in FY 2007 to 258 days in FY 2008. The government-wide average was 336 days.

IV. Costs

DeCA reported paying no monetary benefits for 21 pre-complaint settlements. DeCA expended a total of $237,744 for 46 complaint investigations, for an average expenditure of $5,168.

DeCA agreed to pay a total of $69,100 for 25 complaint closures through settlement agreements, final agency decisions, and final agency orders fully implementing AJ decisions. For complaint closures with benefits, the average award was $2,764.

Outcome of Counselings Completed in FY 2008
Pre-Complaint Counseling Outcomes Completed by EEO Counselor Completed Using ADR All Completed Counselings
# % # % # %
Pre-Complaint Counselings: 79 8 87
Settlements 5 6.3% 4 15.4% 9 10.3%
Withdrawals or No Complaints Filed 15 19% 4 15.4% 19 21.8%
Complaints Filed* 58 66.7%
Decision to File Complaint Pending at End of Fiscal Year 1 1.2%

*Includes only complaints filed in FY 2008 where counseling was also completed during FY 2008.

Agency Use of ADR for EEO Dispute Resolution in FY 2008
Counseling Complaint
Completed/Ended Counselings/Complaint Closures 87 75
Total Number Offered ADR 39 11
ADR Offer Rate* 44.8% 14.7%
ADR Participation Rate* 29.9% 14.7%
Total ADR Settlements 4 5
Total ADR Settlements Amount $0.00 $144.08

* EEOC revised the formula for calculating the ADR offer and participation rates in FY 2006.

Timeliness in FY 2008
Total # # Timely % Timely FY 2007 APD* FY 2008 APD % Change
All Pre-Complaint Counselings (minus remands) 87 63 72.4%
All Investigations 47 28 59.6% 221 195 -11.8%
All Complaint Closures 75 316 258 -18.4%
Merit Decisions (no AJ) 13 12 92.3% 433 300 -30.7%
Dismissal Decisions (no AJ) 27 84 50 -40.5%

*APD = Average Processing Days

Outcomes of Complaints in FY 2008
Complaint
Closures		 Final Agency
Decision (no AJ
Decision)		 Final Order (AJ
Decision Fully
Implemented)		 Final Order (AJ
Decision Not Fully
Implemented)
# % # % # % # %
Total Complaints Filed 66
Total Closures 75
Settlements 15 20%
Withdrawals 6 8%
Total Final Agency Actions 54 72% 40 74.1% 13 24.1% 1 1.9%
Dismissals 27 50% 27 100% 0 0% 0 0%
Merit Decisions 27 50% 13 48.1% 13 48.1% 1 3.7%
Finding Discrimination 1 3.7% 0 0% 0 0% 1 100%
Finding No Discrimination 26 96.3% 13 50% 13 50% 0 0%

This page was last modified on September 15, 2009.

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