The U.S. Equal Employment Opportunity Commission

Small Business Administration (SBA)

Permanent Workforce: 2,677 Temporary Workforce:2,152 Total Workforce: 4,829

Workforce Composition


Total #

Men

Women

Hispanic
or
Latino

White

Black
or
African American

Asian
Native Hawaiian/
Other Pacific Islander
American Indian/ Alaska Native Two or More Races Individuals with Targeted Disabilities
Permanent Workforce 2,677 44.34% 55.66% 10.87% 56.37% 26.56% 5.27% 0.11% 0.82% 0.00% 0.93%
Major Occupations:
General Business Specialist 1,586 41.36% 58.64% 9.96% 59.84% 24.97% 3.97% 0.06% 1.20% 0.00% 0.76%
Loan Specialist 597 50.42% 49.58% 9.88% 58.79% 27.30% 3.18% 0.00% 0.84% 0.00% 0.00%
Program Management 187 72.73% 27.27% 12.83% 68.98% 13.37% 3.21% 0.53% 1.07% 0.00% 1.07%
GS-14 and GS-15* 549 59.93% 40.07% 6.92% 67.76% 19.49% 5.10% 0.18% 0.55% 0.00% 0.91%
Senior Pay Level* 52 71.15% 28.85% 11.54% 67.31% 19.23% 1.92% 0.00% 0.00% 0.00% 0.00%
SES 51 70.59% 29.41% 11.76% 66.67% 19.61% 1.96% 0.00% 0.00% 0.00% 0.00%
First-Level Officials/ Managers 10 0.00% 100.00% 10.00% 50.00% 40.00% 0.00% 0.00% 0.00% 0.00% 0.00%
Mid-Level Officials/ Managers 215 62.79% 37.21% 7.91% 67.91% 20.00% 4.19% 0.00% 0.00% 0.00% 0.00%
Senior-Level Officials/ Managers 196 68.37% 31.63% 11.73% 66.84% 17.86% 2.04% 0.51% 1.02% 0.00% 1.02%

*Does not include pay-banded employees

Targeted Disabilities

As of September 30, 2008, SBA employed 31 (0.64%) Individuals with Targeted Disabilities (IWTD). In order to have met the federal 2% participation rate goal, 97 IWTD were needed. This represented a decrease of 7 employees from FY 2007 and a decrease of 8 employees since FY 2004. The participation rate for FY 2007 was 0.85% and for FY 2004 was 0.94%. Over the 5-year period SBA had a net decrease of 0.3% in employees with targeted disabilities.

EEO Complaint Processing

I. Counseling

SBA timely processed 83.6% of the 55 pre-complaint counselings (without remands) completed in FY 2008.

II. Bases of Complaints Filed

The bases of alleged discrimination most often raised were: (1) Color; (2) Race (Black/African American); and (3) Sex (Female). Of the 40 complaints filed at SBA, 19 contained allegations of race (Black/African American) discrimination, 16 contained allegations of race (White) discrimination, 1 contained an allegation of race (Asian) discrimination, 34 contained allegations of color discrimination and 10 contained allegations of disability discrimination.

III. Complaint Processing Times

Of the 44 completed investigations, 27.3% were timely. SBA's average time for completing an investigation was 302 days. Of the agencies completing 25 or more investigations, the U.S. Postal Service had the lowest average of 103 days.

SBA's average processing time for all complaint closures increased from 294 days in FY 2007 to 475 days in FY 2008. The government-wide average was 336 days.

IV. Costs

SBA reported paying no monetary benefits for 3 pre-complaint settlements. SBA expended a total of $122,556 for 44 complaint investigations, for an average expenditure of $2,785.

SBA agreed to pay a total of $72,500 plus other benefits for 10 complaint closures through settlement agreements, final agency decisions, and final agency orders fully implementing AJ decisions. For the 3 complaint closures with monetary benefits, the average award was $24,167.


Outcome of Counselings Completed in FY 2008
Pre-Complaint Counseling Outcomes Completed by EEO Counselor Completed Using ADR All Completed Counselings
# % # % # %
Pre-Complaint Counselings: 54 1 55
Settlements 2 3.7% 1 6.7% 3 5.5%
Withdrawals or No Complaints Filed 14 25.9% 0 0% 14 25.5%
Complaints Filed* 37 67.3%
Decision to File Complaint Pending at End of Fiscal Year 1 1.8%

*Includes only complaints filed in FY 2008 where counseling was also completed during FY 2008.

Agency Use of ADR for EEO Dispute Resolution in FY 2008
Counseling Complaint
Completed/Ended Counselings/Complaint Closures 55 48
Total Number Offered ADR 34 1
ADR Offer Rate* 61.8% 2.1%
ADR Participation Rate* 27.3% 2.1%
Total ADR Settlements 1 0
Total ADR Settlements Amount $0.00 $0.00

* EEOC revised the formula for calculating the ADR offer and participation rates in FY 2006.

Timeliness in FY 2008
Total # # Timely % Timely FY 2007 APD* FY 2008 APD % Change
All Pre-Complaint Counselings (minus remands) 55 46 83.6%
All Investigations 44 12 27.3% 359 302 -15.9%
All Complaint Closures 48 351 475 35.3%
Merit Decisions (no AJ) 17 4 23.5% 227 646 184.6%
Dismissal Decisions (no AJ) 8 104 46 -55.8%

*APD = Average Processing Days

Outcomes of Complaints in FY 2008
Complaint
Closures
Final Agency
Decision (no AJ
Decision)
Final Order (AJ
Decision Fully
Implemented)
Final Order (AJ
Decision Not Fully
Implemented)
# % # % # % # %
Total Complaints Filed 40
Total Closures 48
Settlements 10 20.8%
Withdrawals 5 10.4%
Total Final Agency Actions 33 68.8% 25 75.8% 8 24.2% 0 0%
Dismissals 8 24.2% 8 100% 0 0% 0 0%
Merit Decisions 25 75.8% 17 68% 8 32% 0 0%
Finding Discrimination 0 NA% 0 NA% 0 NA% 0 NA%
Finding No Discrimination 25 100% 17 68% 8 32% 0 0%


This page was last modified on September 15, 2009.

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