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Defense Commissary Agency (DeCA)

Permanent Workforce: 12,315 Temporary Workforce: 3,184 Total Workforce: 15,499

Workforce Composition


Total # Men Women Hispanic or Latino White Black or African American Asian Native Hawaiian / Other Pacific Islander American Indian / Alaska Native Two or More Races Individuals with Targeted Disabilities
Permanent Workforce 12,315 40.17% 59.83% 8.69% 45.67% 27.40% 15.14% 1.49% 0.82% 0.80% 1.06%
Major Occupations:










STORE WORKING 2,093 58.91% 41.09% 8.60% 43.62% 33.40% 11.85% 0.96% 0.91% 0.67% 1.05%
SALES STORE CLERICAL 1,783 12.68% 87.32% 6.62% 36.51% 26.53% 26.81% 1.57% 1.07% 0.90% 1.01%
COMMISSARY MANAGEMENT 1,494 53.15% 46.85% 8.77% 58.23% 20.88% 9.57% 0.94% 0.74% 0.87% 0.40%
GS-14 and GS-15* 2 100.00% 0.00% 0.00% 50.00% 0.00% 50.00% 0.00% 0.00% 0.00% 0.00%
Senior Pay Level* 4 75.00% 25.00% 0.00% 100.00% 0.00% 0.00% 0.00% 0.00% 0.00% 0.00%
SES 4 75.00% 25.00% 0.00% 100.00% 0.00% 0.00% 0.00% 0.00% 0.00% 0.00%
First-Level Officials/ Mgrs 4 50.00% 50.00% 0.00% 75.00% 25.00% 0.00% 0.00% 0.00% 0.00% 0.00%
Mid-Level Officials/ Mgrs 2 50.00% 50.00% 0.00% 100.00% 0.00% 0.00% 0.00% 0.00% 0.00% 0.00%
Senior-Level Officials/ Mgrs 4 75.00% 25.00% 0.00% 100.00% 0.00% 0.00% 0.00% 0.00% 0.00% 0.00%

*Does not include pay-banded employees

Targeted Disabilities

As of September 30, 2009, DeCA employed 141 (0.91%) Individuals with Targeted Disabilities (IWTD). In order to have met the federal 2% participation rate goal, 310 IWTD were needed. This represents an increase of 17 employees over FY 2008 and no change in the number of employees since FY 2005. The participation rate for FY 2008 was 0.82% and for FY 2005 was 0.92%. Over the 5-year period DeCA had a net decrease of 0.01% in employees with targeted disabilities.

EEO Complaint Processing

I. Counseling

DeCA timely processed 51.3% of the 197 pre-complaint counselings (without remands) completed in FY 2009.

II. Bases of Complaints Filed

The bases of alleged discrimination most often raised were: (1) Reprisal; (2) Sex (Female); and (3) Race (Black/African American). Of the 70 complaints filed at DeCA, 23 contained allegations of race (Black/African American) discrimination, 1 contained an allegation of race (White) discrimination, 21 contained allegations of race (Asian) discrimination, 1 contained an allegation of race (American Indian/Alaska Native) discrimination, 18 contained allegations of color discrimination and 23 contained allegations of disability discrimination.

III. Complaint Processing Times

Of the 35 completed investigations, 48.6% were timely. DeCA's average time for completing an investigation was 205 days. Of the agencies completing 25 or more investigations, the Tennessee Valley Authority had the lowest average of 100 days.

DeCA's average processing time for all complaint closures increased from 258 days in FY 2008 to 309 days in FY 2009. The government-wide average was 344 days.

IV. Costs

DeCA agreed to pay $584 for 12 pre-complaint settlements, of which 1 was a monetary settlement averaging $584. DeCA expended a total of $174,846 for 35 complaint investigations, for an average expenditure of $4,996.

DeCA agreed to pay a total of $341,183 plus other benefits for 35 complaint closures through settlement agreements, final agency decisions, and final agency orders fully implementing AJ decisions. For complaint closures with monetary benefits, the average award was $9,748.

Outcome of Counselings Completed in FY 2009
Pre-Complaint Counseling Outcomes Completed by EEO Counselor Completed Using ADR All Completed Counselings
# % # % # %
Pre-Complaint Counselings: 175
23
198
Settlements 5 2.9% 7 30.4% 12 6.1%
Withdrawals or No Complaints Filed 107 61.1% 5 21.7% 112 56.6%
Complaints Filed*



69 34.9%
Decision to File Complaint Pending at End of Fiscal Year



5 2.5%

*Includes only complaints filed in FY 2009 where counseling was also completed during FY 2009.

Agency Use of ADR for EEO Dispute Resolution in FY 2009

Counseling Complaint
Completed/Ended Counselings/Complaint Closures 198 87
Total Number Offered ADR 30 14
ADR Offer Rate* 15.2% 16.1%
ADR Participation Rate* 11.6% 14.9%
Total ADR Settlements 7 4
Total ADR Settlements Amount $584.00 $1,000.00

* EEOC revised the formula for calculating the ADR offer and participation rates in FY 2006.

Timeliness in FY 2009

Total # # Timely % Timely FY 2008 APD* FY 2009 APD % Change
All Pre-Complaint Counselings (minus remands) 197 101 51.3%


All Investigations 35 17 48.6% 195 205 5.1%
All Complaint Closures 87

258 309 19.8%
Merit Decisions (no AJ) 17 15 88.2% 300 397 32.3%
Dismissal Decisions (no AJ) 22

50 34 -32%

*APD = Average Processing Days

Outcomes of Complaints in FY 2009

Complaint Closures Final Agency Decision (no AJ Decision) Final Order (AJ Decision Fully Implemented) Final Order (AJ Decision Not Fully Implemented)
# % # % # % # %
Total Complaints Filed 70






Total Closures 87






Settlements 34 39.1%





Withdrawals 8 9.2%





Total Final Agency Actions 45 51.7% 39 86.7% 4 8.9% 2 4.4%
Dismissals 22 48.9% 22 100% 0 0% 0 0%
Merit Decisions 23 51.1% 17 73.9% 4 17.4% 2 8.7%
Finding Discrimination 3 13% 0 0% 1 33.3% 2 66.7%
Finding No Discrimination 20 87% 17 85% 3 15% 0 0%